TD

Tina D

United Kingdom

Reviews

Review of YuMOVE


Rated 3 out of 5 stars

Product excellent but subscription pushy

Product is excellent however the subscription service is pushy and not easy to manage. Been using the product for many years and have recommended to many family and friends during that time. Very upset that I feel the need to give anything other than five stars but it’s being forced into signing up and getting products sent and charged for even though I changed the number of months for the next product to be dispatched.

18 January 2026

Reply from YuMOVE

Hi Tina, 

Thank you for taking the time to leave a review.

We’re sorry to hear about your experience with our subscription service and any frustration it may has caused. We truly value your loyalty over the years and are grateful that you’ve recommended our products to family and friends. 

We’re disappointed to learn that managing your subscription didn’t feel clear or straightforward, and we apologise if it came across as pushy or if changes you made weren’t reflected as expected. That’s certainly not the experience we want for our customers.Our intention with subscriptions is to offer convenience and flexibility, with the option to complete a one-time purchase instead on our website if this is preferred. 

You can log into your account on our website to manage your subscription, or alternatively please feel free to reach out to our Customer Care team at [email protected], and we'd be more than happy to assist you.

Kind regards,
Ellie
YuMOVE Customer Care

Review of Jekyll and Hide


Rated 5 out of 5 stars

A great little bag just the right size…

A great little bag just the right size for my phone, keys, pen etc. lovely quality too. Very happy with it.

1 July 2025

Reply from Jekyll and Hide

HI Tina

Thank you so much for taking the time to give us your review of 'the great little bag' you purchased ;-) Our focus have always been to ensure we deliver high quality products with attention to every single detail.

We are so glad to hear that you are happy with your purchase.

Thank you for supporting our Brand and please know we value all our customers. Never hesitate to reach out to us should you have any queries or issues in the future.

From the Jekyll & Hide Team

Review of BT Business


Rated 5 out of 5 stars

Excellent service

Prompt, polite and helpful

29 May 2025

Reply from BT Business

Hi Tina,

We're happy that we've met your expectations. Thank you for your positive feedback, it's greatly appreciated.

Best wishes,
Lauren — Customer Excellence Specialist

Review of Woven Wood

Review of UR


Rated 3 out of 5 stars

Update - Money hasn't appeared in my account

An update to my original review written below. My money appeared on Monday two weeks after accepting the offer (not the one day stated on Compare and Recycle website). A friendly member of the UR team phoned me today to explain the issues they have been having and for that I have increased the rating to three stars as I appreciate their call. It’s a shame as if I had been given truthful answers when chasing for the money I would have been able to give five stars.

The initial part of the selling my phone went really smoothly however I have been waiting nearly 2 weeks since accepting the offer for my phone and still the payment hasn’t come through! I have spoken with four very helpful members of staff at UR this week and each time I've been reassured the money would be with me that day but yet again nothing has appeared.

4 April 2025
Unprompted review

Reply from UR

Hi Tina,

Thank you for allowing us the opportunity to reach out and provide a sincere explanation for the delay. We deeply appreciate your understanding and patience as we addressed the issues you encountered. Our team is grateful for your willingness to listen, and we're glad we could offer some clarity regarding the situation.

We sincerely apologise for any inconvenience caused, and we hope to continue earning your trust. Thank you again for your feedback and for adjusting your rating.

Best regards,
UR

Review of Compare and Recycle


Rated 5 out of 5 stars

Resolved a payment issue with UR quickly

Thank you Compare and Recycle for chasing the payment from UR on my behalf. It's frustrating that it took so long for UR to pay me for my phone but the rest of the service was great thank you.

4 April 2025
Unprompted review

Reply from Compare and Recycle

Hi Tina, 

Thank you for getting in touch with us, we're very glad to have helped. 

Please let us know if we can assist in the future, we hope to see you again!

Review of Bestinvest


Rated 5 out of 5 stars

Excellent Coaching session with Josh

The coaching session with Josh was extremely helpful and infomative. Josh explained things very clearly and I now feel much more comfortable about the SIPP I have. My questions were answered fully and I will certainly be investing more in this tax year. Thank you Josh

11 December 2023
Unprompted review

Review of CareCo


Rated 5 out of 5 stars

Brilliant service at Cheltenham

Our experience in the Cheltenham store this morning was excellent. Gary was very knowledgeable and spent time explaining the differences of the various chairs whilst encouraging Dad to try several to find the most suitable. His guidance was great not pushy at all. We would highly recommend them.

22 July 2023

Review of Canine Principles LTD


Rated 5 out of 5 stars

Great Course

I really enjoyed the dog behaviour course I learnt so much and can now understand my Goldie’s body language. It was great being able to go at my own pace. Thank you

12 March 2021
Unprompted review

Review of eSpares.co.uk


Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you. The part came within a day of ordering and the online instructions to replace the element was very easy to follow.

18 July 2020
Unprompted review

Review of Bossy's Bibs


Rated 5 out of 5 stars

Brilliant for our old ponies

Very quick delivery and the product is perfect for our old pony who now has very prominent withers so rugs have started to rub. We use a Bossy Bib on our other old pony and have used it for a couple of years now and it still provides great protection so hopefully this one will too. I would definitely recommend Bossy Bib’s.

26 December 2019
Unprompted review

Review of GiftStore.co.uk


Rated 5 out of 5 stars

Excellent customer service

Excellent service! One item I ordered wasn’t as good as the other one so I contacted Giftstore and they sent a replacement product along with a little Christmas treat. Brilliant customer service. Thank you. Merry Christmas

19 December 2018
Unprompted review

Review of Kybotech Limited


Rated 5 out of 5 stars

Excellent service

An excellent service throughout. The ordering was straight forward. The delivery was by a very helpful driver who gave some great advice on the erection process. The instructions were clear we managed to put it up in one day albeit with four of us working together. A great product I can't wait to use it as my home office/gym. I would recommend it.

25 February 2016
Unprompted review

Review of The Shutter Store UK


Rated 5 out of 5 stars

Excellent product and service

The quality of the shutters is excellent well worth the wait - I will certainly recommend the Shutter Store to friends and family.

25 May 2015
Unprompted review

Reply from The Shutter Store UK

Thank you for taking the time to leave a positive review and thank you for your future recommendations!

Best regards,
James Hamilton
The Shutter Store