Disgraceful
I bought 2 items from ao earlier this year, both on 6 months 0% APR using ao finance. Have recently discovered though, whilst I kept up with my monthly payments each and every time, they weren't applying them properly, as in splitting the one payment over the two products, although the payment amount each time was made up of the two separate monthly payments for each item. This meant that my credit rating took a massive hit as one of my items wasn't being paid off whilst I was convinced it was and it should have been as I was making the requested payment amount on time! I've used ao a bunch of times in the past but will never again if looking to buy on finance, disgraceful behaviour!
17 June 2024
Unprompted review