Awful Quality, Delivered Damaged, and Insanely Late
Presents as a UK based company but product made and shipped from China, first red flag. The product is described as black walnut but it actually spray painted pine or similar, most of the fittings are 3D printed and were smashed up on delivery and all the pictures had fallen out. Paid for 4-6 business day delivery on the 3rd, finally delivered on the 22nd. Could not have done worse without it being an actual scam.
22 December 2025
Unprompted review
Reply from Soufeel
We’re very sorry for the trouble you’ve experienced. Thank you for letting us know. Our customer service team will contact you shortly by email to assist with your order and make sure the issue is resolved as soon as possible. Thank you for your patience and understanding. -Cherry