Gas fire engine fault
We had a problem with the engine on our gas fire and from our initial dealings with Daniel via email to Derek the engineer who came to carry out the repair we’ve had a first class service. Daniel kept us informed of the prices throughout responding quickly to any queries. Derek turned up on time was clean and tidy and sorted the fire out plus checked over the full installation before cleaning all the refitted components. Would highly recommend
Reply from Stovax & Gazco
Dear Mike
Thank you for your 5-star review
It is lovely to hear what a great job Dan in our service and warranty department and our engineer Derek has done servicing your fire.
All our engineers will fully check and clean your fire or stove when servicing and will advise on the best way to use it to achieve its optimum performance. They will also check the installation as well as give your fire a thorough clean, leaving it looking and working like new and allowing you to just sit back and enjoy.
I will pass on your comments to Dan and Derek as I know they will be pleased.
Kind regards, Customer Care
[email protected]