United Kingdom
Review of Parcel2Go
Reply from Parcel2Go
Good afternoon,
Thanks for your review; I'm so sorry to hear about the problems you've experienced, and I'd like to see what I can do to help.
I've contacted you via email to discuss this further; if you could respond at your earliest convenience that would be much appreciated.
Thanks,
Jack
Parcel2Go Customer Services
Review of Hair + Me
Good experience for my first time but longer delay than expected between sending photos and getting the product.
Review of Vistaexpert
Great sunglasses and unbeatable on price! Good service
Review of YouGarden
Really appreciated the good customer service with using our credit voucher we had from some time ago. Thank you ☺️
In fact, just placed another order today.
Review of ZestBeauty.com
Awful customer service. You can’t get through to anyone. Email takes days to get a reply.
Items show in stock then you don’t get your delivery for 3 weeks then they kindly tell you it’s not in stock and will take another 2 weeks! Never order from this company.
Review of Staysure Travel Insurance
Review of Fantastic Services
I’m very disappointed with the ongoing awful customer service received from fantastic services. Not quite FANTASTIC!!!
Numerous cleaning sessions, cancelled or unattended.
After my awful experiences I made a complaint last week, to which I was finally given 2hrs free cleaning.
I booked a cleaner, specifically requested an EXPERIENCED CLEANER. I was told and assured she had 2-3 yrs experience.
Firstly, she could not find her way to my property. I went to pick her up. She was huffing and puffing about the journey and everything else.
She also told me she has only been in the UK 7 months. So why was I told false information?? This wrong on every level. I have found the company very unprofessional and also make false promises. This is disgusting and unacceptable. Lost a loyal customer!
Reply from Fantastic Services
Dear Iram
We would like to thank you for your feedback!
It is appreciated to receive customers' opinions although we regret we have let you down in such a way.
Hopefully,you would let Customer Care team assist so we could make it up to you.
We are eager to offer the needed help in this situation and prove that we value our customers.
Please,allow us to offer our humble apologies once again.
Kind Regards,
Iva
Fantastic Services Customer Care team
Review of Chic Me
Received goods over a month later! Only to find the item is extremely bad quality and faulty. The colour is all faded and looks awful. Worst customer service ever!
They are not interested now they have the money. Sent photos as requested. Told me to post back with tracking number only.
Which is more than the item is worth!!!
Will never buy again from chic.me!!!!
