Stephen Bowen

Had problems with leaks I couldn't afford to get fixed due to local plumbers quoting ridiculous amounts of money,got leaks fixed by the very reasonable plumber Norman, during this time my bills just went up and up until I spoke to Neil who couldn't have been more helpful in resolving my issues,he is by far the best customer support operative I have ever spoken to and will be forever grateful to him,I think sometime in the future he will be running Welsh Water,!! he certainly deserves to and I would like my eternal thank,s passed on to him if possible.

lovely and warm, luxurious,value for money, quality item.

Milk tray disappointing,awful selection, everything else fine.

Customer blaming idiots,site enter here buttons rarely work,screen slider never works,constant email,s asking you to enter competitions you,ve already entered,did everything suggested to resolve issues but still the same,I t department needs upgrading as all they want to do is apportion blame on the customer not actually resolve the issue , problem,s are obviously at their end not the customers, recently floated on stock market,do not buy,if you can't enter comps means no customers leading to stock market de listing in a short space of time.Botb also ask you to download their app when Google strongly advise not to do this as it's an unsafe site and hackable,what a way to treat your customers leaving them open to hacker's,all botb want is your money and I thought being blitzed with email,s to gamble on umpteen competitions was illegal,??

You get bounced between umpteen different departments before you get to the one you need who are then absolutely no use at all,site won,t accept my email so never been able to access my account or been able to access my email,s for years,get lied to that problems have been resolved when they have not, would advise anybody using this company to leave as soon as possible,all their interested in is giving you offers not resolving any issues.

Customer services very helpful.

Absolutely useless customer service, haven't been able to access emails for years or my account to check bills etc,rang umpteen times to resolve this issue with no joy, leaving this sorry excuse for a company as soon as possible.

Love trustpilot love being able to leave honest reviews of my experience with different companies organizations etc hopefully helping others to make an informed decision as to whether or not to afford a particular company with their custom.

Happy with purchase but I did leave you my email address last year and this to let me know when Crocus bulbs were available both times nothing was forthcoming.

Many thanks for the five pounds credit hope you fix the issue with the wheel of fortune soon.

Knocked half the door,s on the street at 8,45am asking residents to move their cars so they could fit in their enormous lorry and two huge vans just to spray a bit of insulation into someone's loft,they parked all three vehicles on the pavement blocking other work van's from getting through and forcing pedestrian,s onto a busy road to get past their vehicle,s which there intimidating workers found highly amusing.Stay in Bridgend in future where you belong.The company I,m referring to is Crsenergy Bridgend.Wales.the government grant people who fit loft insulation and cavity wall insulation usually for free.

This awful company cost me over £300 in lost purchases and returns,they tie you up with t+c,s that favour the seller,they don't investigate your complaints and the 9% extra charge to insure your purchases is a load of rubbish it,s just an added charge from which you receive nothing,I hear this company is run by the Russian Mafia so it's not surprising that eventually your money and purchases just disappear with no recompense, avoid this company because I guarantee eventually it will cost you money,they and their sellers are nothing but thieves hiding behind t+c,s and the Russian curtain,also don't buy anything from Turkey their postal system is riddled with theft and not covered by international law so again when your purchase goes missing you lose your money with no recompense and no help from catawiki

Takes over an hour to put a simple bet on the football which should take minutes, betting on horseracing is,nt much better continually loading and reloading web site just to get a simple bet on,stake box keeps switching on and off as does each way tick box,this site drives you up the wall and is unbelievably stressful,avoid this company.

Ordered a motorbike battery and they sent me the wrong size and refused to take it back and they were most unhelpful in resolving this issue,I,m now stuck with a battery I don't need,avoid this company try Supac Merthyr Tydfil Wales cf48 3td who were more than helpful and supplied me with the right battery unlike batterygroup.

Delivered to wrong address,supplied with picture of delivery that was,nt my front door or my letterbox,wasted loads of time tracking down parcel,prats.

Why do these company secretaries use your phone call regarding booking a plumber as an excuse to speak to you like dirt,not answer simple question,s,refuse a quote then have the cheek to try and charge you £42 up front before even viewing the job also this is not a Pontypool company as advertised just a condescending bunch of rip off merchants,near do well nobodies.

New inn Pontypool.Ordering via app has become a total waste of time,you arrive at order point to be told items missing from order and that your not actually there, you re give code already given which is,nt recognised then get shouted at by staff as to code clearly given and shown on screen but not recognised by staff,you end up driving away with no food just like previously and absolutely fuming, shit app,shit staff,shit company.

Told ogi I don't want their product over the phone but they keep persisting in knocking my door which is harassment,was thinking of joining but definitely won't be now.Why are you asking for details,??Can,t you read plain English.?

Delivery driver helpful and polite,p+p a bit pricey,apart from that everything fine.

This auction site is a total rip off,they alter the address details you,ve supplied causing massive delays in delivery or no delivery at all, customer service,s take weeks sometimes months to reply to important e,mails then they send you some ai generated nonsense that never answer specific questions,they purposefully cause you delays and tie you up with nonsensical t+c,so you go over their time limits for receiving a refund on a returned faulty item,even when you abide by their t+c,s they lie as to not receiveing photographic and video evidence of a returned purchase and totally ignore requests for proof of delivery so your purchase just disappears along with your money,this disgusting rotten to the core company needs investigating by the fraud squad before any more innocent genuine buyers get ripped off,they,ve already ripped me off for a faulty omega watch I returned and 1g of gold nuggets that disappeared in the post refusing to provide evidence of delivery,stay well away from this lying fraudulent sorry excuse for a legitimate company .in reply to your reply to this review,yet more lies about my address details which I have had to put right at least 3 times so saying you can,t access my address details is a total lie,either you or a hacker keep altering my address or giving it to the seller in the wrong order with parts of it missing,no wonder your inundated with e,mails your i t department is woefully inadequate along with your customer services,also you have not contacted me via your platform and have my email address,I have made numerous email requests as to providing evidence of missing delivery of object number 81139825 order number 36903287 and order number 37579811 so stop lying and do your job properly.well done catawiki your reply,s show people how complicated a nightmare you create for buyer's and sellers,excuses after excuses but no resolution,s.