Carol

Easy to use website / app. Just takes a few minutes to book a journey and get your tickets sent to your phone, you can scan these on your journey. The tickets are also emailed to your in box so you have the option to print them if you prefer. I have bought a number of tickets from Trainline and never had any problems. I have even had money refunded when my travel plans were changed.

A good service provided, usually able to speak to an engineer who will give advice over the phone to solve a problem and if this is not possible an engineer will be sent out within a few days.
We have had issues with the fall on the condensate pipe on our oil combi boiler which can become blocked and this is why we had to have a visit from an engineer recently.
The problem was solved and the boiler is working well again.

Great communication and updates prior to being picked up at Budapest Airport. Photo of our driver, make, colour and registration number of car for easy identification. Our driver Adam also sent a photo of where to meet him which was just outside the arrivals door. He was just a few minutes late due to a RTA on his way but he kept us informed and this could not be helped and wasn't a problem. The journey into the city went well, he told us about the history of Budapest and he was very interesting to talk to. The roads were busy but we were delivered to our hotel safely. We will use this company again.

Love my fussy product, it is kind to my skin, has a delicate perfume and no nasties. Also love the packaging and the fact it is refillable and kind to the environment.

A friendly small business which offers excellent customer service.
I purchased two 44 cm tall metal figures, a Father Christmas and a Snowman. They arrived very quickly and I am absolutely delighted with the quality of these items. These days is is a real bonus to see such quality items and receive such excellent customer service. I can definitely recommend this shop and will return myself to buy from them again.

Found the site easy to use and ordered tickets without any problems.
Confirmation was quickly sent by e mail and I downloaded their app to make things even easier.
I am hoping the tickets will be easy to download and print or alternatively have them sent to my phone when they are released.
All in all a great experience.

Really delighted with my ear rings, great quality and design.
Beautiful Earth Boutique has a wonderful selection of jewellery, something to suit everyone. Reasonable prices and good quality, I will be ordering more!

Really happy with my purchase. Very helpful staff to assist and make sure you find the correct parts/spares. Prompt delivery, will definitely recommend.

Easy to use website, great customer service and quality items delivered promptly. Will recommend to others,

Pleased with my purchase. Great customer service and fast delivery.

Ordered on line through Interflora for a Sunday delivery. As the recipient was elderly and no e mail address and I didn't have her phone number the team helped me fill in the blanks through live chat so as the form could be submitted. The flowers were delivered on time and throughout their journey Interflora kept me updated and I received a message when they had been delivered.
The recipient phoned me to say how beautiful the flowers were so thank you Interflora, I will certainly recommend your service to friends and family..

Excellent customer service, really pleased with my purchases. Will definitely buy from this shop again.

I am a returning customer and I am really satisfied with the service offered by Hillary's. It is so easy to make an appointment, choose products in the comfort of your home from a first class salesperson who can advise you but puts you under no pressure.
The whole experience from appointment to fitting is first class.
A very satisfied customer who will recommend Hillary's to everyone.