KL

Kirsty leigh

United Kingdom

Reviews

Review of Dŵr Cymru Welsh Water


Rated 1 out of 5 stars

Poor service and broken promises

Poor service and broken promises
Extremely poor service from Welsh Water. We waited five days for a repair while having no water upstairs due to a leak. During that time, I was told on three separate occasions that someone was coming out — nobody turned up any of those times.
When the pipe was eventually repaired, the situation somehow got worse. They left a huge hole in my garden along with plastic fencing and equipment. Over a month later, the hole is still there and nothing has been reinstated.
Every time I phone to complain, I’m promised it will be sorted, but nothing ever happens. There is no follow-through and no accountability. I have young children and the garden is unsafe, yet this still doesn’t seem to prompt any action.
Completely unacceptable service, poor communication, and endless broken promises. I would not recommend based on this experience.

1 February 2026
Unprompted review

Review of Ledisa Patches


Rated 1 out of 5 stars

Unfortunetly i would not use Ledisa…

Unfortunetly i would not use Ledisa again due to long shipping times, its day 10 and i still haven't recieved my order!

13 November 2025
Unprompted review

Reply from Ledisa Patches

Hi Kirsty,

Thank you so much for sharing your feedback, and I’m really sorry to hear that your order is taking longer than expected. I completely understand how frustrating it is to wait, especially when you’re excited to get started.

Shipping times can sometimes extend due to carrier delays, but I’d love to check the exact status of your order for you. Please feel free to email us anytime at [email protected], and our team will help you right away.

We appreciate your patience, and we’re here to make sure you receive your package as soon as possible.

Warm regards,
Ledisa Customer Care

Review of Gardening Express


Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE!!!

AVOID LIKE THE PLAGUE!!!! They will take your money and you will never receive your order!!! Emailed them for an update and no response!!! Wish I had checked the reviews before I purchased!!! Absolute thieves!!!!

19 June 2025
Unprompted review

Review of OVO


Rated 1 out of 5 stars

You really need to improve your phone…

You really need to improve your phone lines! I have phoned 6 times! Only to be cut off or to speak to someone with very poor English! It takes over 30 minutes of being on hold everytime I call! Ridiculous!

10 August 2023
Unprompted review

Reply from OVO

I'm really sorry you've had trouble speaking to the team, Kirsty.

All our agents receive the same training so you'll receive the same level of service wherever they're based.

If you could contact the team here: https://www.ovoenergy.com/help and provided a little more information on your query please, they'll be able to help.

Thanks,
Dave

Review of The Post-Mortem Live


Rated 5 out of 5 stars

Very informative and interesting…

Very informative and interesting experience. Really enjoyed cutting up the organs and seeing whats inside 😁 not for the faint hearted but highly recommend if your interested in this kind of thing!

6 March 2022
Unprompted review

Review of Mariellas


Rated 5 out of 5 stars

First time ordering from skinny bakery…

First time ordering from skinny bakery and they arrived today, very easy to order and arrived on time, they came very well packed with good information about ingredients, calories and use by dates. They taste so good loads of flavour and really satisfies your sweet tooth. :)

15 May 2020
Unprompted review

Review of learndirect Limited

Review of Homebase


Rated 1 out of 5 stars

AVOID!!

AVOID!!! Terrible company placed an order over a month ago! And still haven't recieved it! Had no correspondence! Terrible customer service! I want a refund!! Do not buy from this company you will lose your money!!

9 May 2020
Unprompted review

Review of RAC Breakdown Cover


Rated 5 out of 5 stars

Excellent service.

Excellent service.
Quick recovery

14 February 2020
Unprompted review

Reply from RAC Breakdown Cover

Hi Kirsty,

We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to [email protected].

Thank you,
Gary

Review of Wickes


Rated 5 out of 5 stars

Ordered some bulky items online and was…

Ordered some bulky items online and was very impressed with the service.
By far the cheapest price compared to other companies and very cheap delivery costs.
Arrived on time and was kept up to date by txt telling me it was on its way.
Delivery man was very friendly and helpful and carried the items to the door.
Can't recommend Wickes enough! Excellent service throughout, will definetly use again

1 October 2019
Unprompted review

Reply from Wickes

Good Afternoon Kirsty, thank you for your review, I am glad to learn that you are impressed with how cheap the cost was compared to the rest and that you have had a good experience with everyone along the way. Thanks Caitlin

Review of Flooring Superstore


Rated 5 out of 5 stars

Excellent service

Excellent service, lovely carpet and very quick delivery. We will definitely use this company again. Very good value for money.

14 January 2019
Unprompted review

Review of I SAW IT FIRST


Rated 5 out of 5 stars

Love love love this site amazing!!!

17 September 2017
Unprompted review

Reply from I SAW IT FIRST

Hi Kirsty,

Thank you for the 5* review.

We really appreciate and value your feedback.

I hope you have a lovely day.

Melissa
TRUSTPILOT TEAM
I SAW IT FIRST

Review of I SAW IT FIRST


Rated 5 out of 5 stars

Ordered a few items and they're great …

Ordered a few items and they're great quality clothes at a bargain, sizing is perfect love love love I saw it first 💖

1 August 2017
Unprompted review

Reply from I SAW IT FIRST

Hi Kirsty,

Thank you for the 5* review.

I am so pleased to hear you are so happy with the quality and sizing of clothes on our site.

Please keep an eye out for the latest styles added weekly and occasional offers we have up on our site.

Melissa
TRUSTPILOT TEAM
I SAW IT FIRST