Helen Burrows

The delivery was fairy speedy and everything came well packaged. Sadly, almost every item had slight scuff marks and the table was slightly dented. The cost of making a return to obtain a replacement was prohibitive and as we got the items for a sale price decided to keep them and put up with the damage. Had we paid full price I would have definitely have wanted a refund. I’m not sure I’d recommend them and would hesitate to purchase further items because of the returns policy.

Friendly and professional with a very good explanation of the test process and how to use the hearing aids.

Allowed early departure at no extra cost - really appreciated the flexibility.

Great service and quality items at good value

Ease of purchase. Price with all additional options costed before purchase would improve the experience

Speedy online response and clear information. Brilliant service, thank you.

The worst live chat I’ve ever experienced. Not resolved. Wanted points from old lost nectar card put on my new one. They couldn’t do it as they couldn’t verify who I was despite having mothers maiden name. I ‘failed’ to remember how long I had the card for so after 45 minutes cut I was told to ring a number…and I can’t use my old points till I can remember security question, though I don’t know which one. A very poor show formSainsburys. Won’t be using them again.

A huge thank you to Cass at Minors and Brady for helping us through our house sale. She was there at every step and dealt with all the issues as they arose in a professional and timely manner. She was brilliant at keeping us updated and following up any queries we had. We experienced exceptional customer service from Cass, Connor and the rest of the team throughout the sale and I wouldn’t hesitate to recommend Minors and Brady as a result of our experience.

Great communications and item delivered in good time. Excellent service, thank you.

Quick delivery and the very best tights you can buy. The best fit.

Really prompt delivery and v polite delivery person

A brilliant range of items at very reasonable prices

Efficient and very thorough service. My cooker looks like new. Fabulous.

Best price item with excellent speedy service.