HILL

Dear HILL

Thank you for your feedback.

We’re glad to hear your boiler has been reliable over the past six years and that our Technical team was easy to get in touch with.

We’re pleased the engineer was able to act quickly and minimise any delay in getting the parts you needed. We do aim to have parts out the next working day, if they are not standard to the Warranty Partners kit.

We hope your boiler continues to perform reliably, and we appreciate you taking the time to share your experience with ATAG.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Best wishes
ATAG Heating Technology

This is just what we like to hear!

Thanks for rating us 5 stars,

Alice
Here To Help Team

Thank you for your feedback, Hill. We're sorry for the inconvenience with the lockers. We're working on improving our systems to ensure a smoother experience in the future.

Thanks for taking the time to leave a 5 star review!

Hi Hill, we’re sorry that you have had a poor experience with us. We have seen record-breaking volumes over the past few weeks, and we are sorry that we have not been able to deliver the high standards that we normally provide.

Hello,

Thank you for your review. I am pleased you were happy with the delivery of the item and the quality of the product. We do hope you shop with us again soon.

Thank you for your support.

Kind Regards,
Lauren

We're super proud of our People and the service they deliver to our Customers, so it's brilliant to read such wonderful comments and see how at ease you felt throughout the entire experience.

Thanks for the 5 stars.

Leah
Here To Help Team

Thank you for taking the time to leave your feedback surrounding your recent experience with our website. We're truly delighted to hear that you found your experience to be easy and straightforward when completing your contribution.

Here at Prezola, we use a payment platform called Stripe to process our payments securely, wherein you can either pop in your details directly, or use their fast-checkout option Link. Sadly, we do not offer Paypal as a method of payment at this time, but will of course share your feedback with the relevant teams as we are always reveiwing our service to ensure we are offering the best experience possible for our couples and their guests.

If there is anything further we can do to assist you, or you find yourself with any questions, please feel free to reach out to a member of our team at [email protected] and we will be most happy to assist.

Best wishes,
Aimee