SA

Sarah

United Kingdom

Reviews

Review of breathedivinity.com

Review of Aosom UK | Online Store

Review of Photobox


Rated 1 out of 5 stars

I am absolutely furious with this…

I am absolutely furious with this company. I am not one to leave reviews however this company was supposed to deliver my son's A level photos two days ago by express delivery, they have failed on all six or seven occasions I have contacted them, to give me any information, no tracking information despite paying for express delivery, they simply say I must wait. We have received an email from my son's teacher this morning to say that if these pieces are not with her by 10 a.m. tomorrow morning that he will lose his A level grade, well done PhotoBox!!!!! Why offer an express delivery service if you cannot commit, now my son has study photography for 2 years and his grade has just slipped away because of you!!! I will not be leaving it there, furious doesn't cut it

19 May 2022
Unprompted review

Reply from Photobox

Dear Sarah, we appreciate you taking the time to write a review and bring these issues to our attention. At Photobox, we want to make every customer’s experience great, and we appreciate you pointing out these difficulties with our website, so we can upgrade our service! 

We are really sorry to hear the order couldn't be delivered on time considering the fact it was needed for the important event and your son's level graduation. We understand how you are deeply disappointed and frustrated with the situation that's happened, unfortunately. 
Sarah, we've tried our best to rectify the situation and arranged a reprint in the fastest possible way, so it can be delivered to your address. We sincerely hope that arrived on time and that you've managed to use them for your son's graduation. Additionally, we have sent you 2 separate replies, hopefully with a satisfactory resolution. Once again, we apologize for any inconvenience caused and look forward to hearing back from you.

Thank you for your detailed review, one more time.

Kind regards,
Jasmin

Review of 1pMobile


Rated 1 out of 5 stars

Steer clear! I am devastated that I had to even give…

I am devastated that I had to even give this a 1 star, beware they are the biggest con merchants going. I have topped up 25 pounds in 2-days and still have no credit because they say they have taken it for roaming charges, funny that has never happened before, seriously beware the customer service is absolutely shocking as well, really unhelpful and just all about the money and not the customer, steer clear

29 April 2022
Unprompted review