Guest

Hey Guest,

Thank you so much for sharing your experience! We’re really glad to hear that you’ve found Zennbot easy to set up and that the trading flow feels clear and straightforward for you — that’s exactly the kind of user experience we aim for.

It’s also great to hear your kind words about our support. The team genuinely cares about each member’s journey, and we’ll make sure Fahad sees this — he’ll really appreciate it.

Thank you again for the trust, the support, and the encouragement. We’re grateful to have you in the Zennbot community — and we’ll keep working hard every day to maintain this level of service.

Warm regards,
The Zennbot Team

Hello,

Thank you for your feedback and we are very sorry to hear that there have been some issues with your order. We have seen that you were unfortuantely emailing an inactive address that would not have been sent to our team or enter our system. We always respond to our customers and in this case, we were not able to reply to you.

We have looked into the delivery with the logistics company. It has been discovered that your order was delivered in 2 parts, signed for a different receiver who has taken the goods from outside of your premises.

We will get the remainder of your order shipped out to you quickly.

Kind regards,

Team AF