KA

Karolina

United Kingdom

Reviews

Review of Buyreformer


Rated 1 out of 5 stars

Please run as far as you can from this fraudulent merchant

OK, so my credit card company has confirmed I am going to recover the money these fraudsters have tried to take from me. This review is a WARNING. Do not be tempted by any discounts offered by Buyreformer as you will not receive whatever you pay for. All of a sudden a few positive reviews have just appeared on TrustPilot, all from UK. I question their validity. I am convinced this is a scam. I really hope fraud hunters are on their case. I will do my utmost to report them.
I may have cancer, but these people are “cancer” to the Pilates community.

3 December 2025
Unprompted review

Reply from Buyreformer

We’re truly sorry to hear about your experience and completely understand how upsetting this situation must feel. Please rest assured that we take your concerns very seriously, and we never intend for any customer to feel misled or ignored.

Your order was processed and shipped through international logistics, which can sometimes cause extended delays due to customs clearance or carrier handovers beyond our direct control. We sincerely apologize if this was not clearly communicated and if it caused you distress.

We’ve also checked with our logistics partner again to verify your shipment details and will send you the most recent update directly by email.

Please know that BuyReformer is a registered international retailer, and we’re committed to resolving every customer issue responsibly. If you’ve already filed a chargeback, we’ll fully cooperate with your bank’s investigation to ensure the process is fair and transparent.

Again, we are deeply sorry for the frustration this has caused and wish you strength and good health.

Kind regards,
BuyReformer Team

Review of Buyreformer


Rated 1 out of 5 stars

Continuation of my previous review - 11 weeks of waiting to no receipt of the reformer

Continuation of my previous review - 27 November, so 20 days later. Despite further attempts of just having the reformer delivered, no effect. Each email I get sent is the same and I am no closer to the receipt of the reformer. Will I sit and do nothing about the risk of losing over £1750? I do not think so. Just for reference - I live in the UK and ordered the reformer tower on 9th September.

27 November 2025
Unprompted review

Reply from Buyreformer

Hi there,
We truly understand your frustration, and I want to reassure you that we have been actively working on your delivery every step of the way.

Because your reformer tower is a very large and heavy item, several delivery companies were unable to meet the unloading requirements you requested. This is why we have had to repeatedly change the final-mile carrier — not because your order is lost, but because we needed to find a company capable of completing the delivery safely.

As this is an international shipment, communication between carriers can take time due to time zone differences.
The good news is: we have now confirmed a UK delivery partner who can handle the unloading service exactly as needed.

However, due to the Black Friday peak period, they have not yet collected the shipment from the warehouse.
Once they pick it up, we will immediately send you:

Their direct contact details

Your UK tracking number

We are monitoring this closely and will keep pushing until the delivery is completed.
Thank you sincerely for your patience — we are committed to getting this resolved for you.

Review of Hommix UK - Water Filtration


Rated 4 out of 5 stars

Hommix Berta 3-way tap in black

Hommix Berta 3-way tap in black. The design of this tap is beautiful. Chic and simple. I am in two mind whether it was a good idea to go for black colour. Presentation of it is superb. Does not get stained. Easy to wipe. But despite taking extreme care, I noticed a tiny spot on the edge when the black coating is gone. It’s not a scratch. I have no idea who it came about. So I am worried that this could peel off. It will be interesting to know what the guarantee is for the black layer on the tap. I need to investigate. But for the time being I’m really enjoying the tap. Love the height and reach of it.
I’d say one thing. I connected it as per the instruction but it was very confusing how to run cold-hot water. So I ended up swapping the supply hoses around and now it is more intuitive to open the tap.
The filter water tap has a good outlet so fills cups quickly with filtered water. Fantastic compared to me previous small separate drinking water tap.

6 July 2025
Unprompted review

Reply from Hommix UK - Water Filtration

Hi Karolina,

Thank you for your detailed review. We’re glad to hear you’re enjoying the design and performance of the Berta 3-way tap. Regarding the small mark on the coating, all our black taps are covered by warranty, so please reach out and we’ll be happy to help.

We also appreciate your feedback on the installation instructions. Thanks again for your support.

All the best,
Hommix UK

Review of Yodel by InPost


Rated 1 out of 5 stars

nearly ever time low standard

Yodel- If you ask a customer to select an option for delivery in case they are not home, do as the customer requested! Otherwise what is the point?! I asked for the parcel to be left in a safe place, it being behind my rear gate. It was not. It was left on my front doorstep in a very visible unsafe location.

9 October 2024

Reply from Yodel by InPost

Hi Karolina, I understand that your parcel was left outside in an unsafe place and it should have been left at a safe place as per Yodel's standard safe place policy. I am sorry to hear about your experience so far and the driver should have been more responsible to follow the correct delivery method and follow the Yodel's safe place guidelines. I would really like to have a look into this for you. Please could you email [email protected] with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of PO.P


Rated 5 out of 5 stars

Super service

Super! I’m happy with the choices and colour selection for children’s coats. I wish you’d have the same for adults as the coat is amazing. At least it seems to be - not tried yet in the rain.

2 October 2023

Review of Sound Breeze


Rated 1 out of 5 stars

If there was 0 stars that is what I…

If there was 0 stars that is what I would give them. What a huge scam! I am now going though a claim procedure with my credit card bank. I spent £172 there and I am going to recover it one way or another. Please DO NOT SHOP on sound-breeze.com website.

10 March 2023
Unprompted review

Review of OutdoorGB


Rated 4 out of 5 stars

Ease of purchase

Ease of purchase. Quick delivery.
The purchase wasn’t successful but the company did well in handling my return request. Customer has to pay for return though.

26 January 2023

Reply from OutdoorGB

Good Morning , thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Brian.

Review of Kite Clothing

Review of Hug Rug


Rated 5 out of 5 stars

I bought a runner mat two years ago and…

I bought a runner mat two years ago and whilst buying another one recently I realised that my problems with the old runner could be resolved under guarantee that is given by the company. The customer service team showed understanding and offered a replacement despite it being two years on from when the runner was bought. I have had a very good experience!

5 January 2023

Review of Prime Bathrooms


Rated 1 out of 5 stars

Product displayed but discontinued!

I managed to buy a product displayed on the website as available which had been discontinued. I learnt a week or so later that I was not going to get it at all. Payment was taken though. Not good. Website clearly not up to date! I have two wait 10 working days for my money!!!

16 December 2022

Review of Seasalt Cornwall

Review of Evri

Review of Shoes For Kids


Rated 5 out of 5 stars

Good little find this shop!

I have always had good experiences with Shoes for kids shop. The shoes are diverse, different than elsewhere. And most importantly they do not cost as much as elsewhere. What makes me come back as a customer is the selection and the attractive prices. Thank you

29 January 2022
Unprompted review

Reply from Shoes For Kids

Thank you for your review. It is really appreciated.

Review of YuMOVE


Rated 5 out of 5 stars

Yumove is worth the investment

Yumove is worth the investment, though not cheap. It is, however, looking after my young dog’s joints and bones so I expect no issues later in her life when it comes to movement. I hope yumove is balanced right to supply what is needed. My dog loves to eat it.

9 January 2022

Review of Patisserie Valerie


Rated 5 out of 5 stars

Superb cake, great service

Home delivery worked great. The cake after defrosting in the fridge was just perfect.
I’m so glad Patisserie Valerie is now available at one’s doorstep! By the way, the cake was delicious. Kids weren’t that impressed with it but the parents were!

23 December 2021

Review of The Dog Doctors

Review of The Dog Doctors

Review of Animed

Review of Lekto Woodfuels


Rated 5 out of 5 stars

Great fire lighters

The delivery was fast, the price was the best out there and the quality of the fire lighter is superior to what I had before. So I would buy again if the price doesn’t go up.

9 May 2021

Reply from Lekto Woodfuels

Dera Karolina,

Thank you so much for your feedback.
We are happy to hear that you like our products and the delivery was fast and met your expectations! We look forward to seeing you again soon!

Have a nice day,
Alexa

Review of Not In The Dog House


Rated 1 out of 5 stars

Disgusting service - shop elsewhere to save yourself disappointment and the potential loss of money!

Disgusting service - lack of any respect for customers.
I placed an order for items worth nearly £60 on 20th March. On 31 March I requested cancellation and refund as there were no updates on progress which seemed very slow. The website would not allow me to log in. I asked for a password reset which was “actioned” a few days later (!) and which did not fix the problem. I gave up at that point and decided to buy the same items for more money but in a shop that deserves customers. After cancellation email I got one email from customer service saying the refund was issued and this was two weeks ago. 10 working days have passed today. No contact from this doubtful, dodgy business. Why do they still attract customers...? I wish I had read the reviews before. I will never make the same mistake again.
I will have to contact my credit card company to recover the money.

16 April 2021
Unprompted review