HJ

Hannah Jefford

United Kingdom

Reviews

Review of Halara

Rated 4 out of 5 stars

Shopping with Halara is great

Shopping with Halara is great, returns service also very good.
Delivery is slow..

22 January 2026

Reply from Halara

Hello,
We're sorry for any inconvenience you've experienced. We understand how frustrating this can be. We have assigned a service specialist to address the issue and emailed the details. Please check your inbox, including spam or junk folders, for our response. If you haven't received it yet, kindly reach out to [email protected], and we'll be happy to assist you.

Review of Halara

Rated 3 out of 5 stars

Delivery is always too slow

Delivery is always too slow. Some of the products cannot be faulted. Others are really poor and cheaply made.
My leggings are amazing as well as jumpsuits. The dresses I asked for a refund and they are thin and poorly stitched.
I have a credit and have not received the email. So cannot use it.
Even though customer service was great in offering the credit in the first instance.

29 December 2025

Review of Stisi Group

Rated 5 out of 5 stars

Stisi Group have been amazing!

Stisi Group have been amazing! High quality service and very friendly and professional in calls.
Sourcing great products efficiently and organising effectively.
Liaising and overseeing with detailed attention providing very suitable outcomes.
Ensuring I have understood everything in every step and helped efficiently where I was unsure and supporting me.
I have returned to Stisi Group 3 times now to manage my financials and hope for a very long future with them.

1 December 2025
Unprompted review

Reply from Stisi Group

Hi Hannah,

Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you've had a great experience with Stisi Group.

It means a lot to us that you value our communication, attention to detail, and the support we provide throughout every step of the process. Helping clients feel confident and informed is exactly what we aim for.

Returning to us three times is the highest compliment we could receive — thank you for your continued trust. We truly appreciate you and look forward to supporting you for many years to come.

If you ever need anything at all, we’re only a message or phone call away.

— Ross & the Stisi Group Team 💙

Review of Utility Point

Rated 1 out of 5 stars

Utility point customer bereavement

Utility point customer bereavement! worst customer service ever received, they closed the account as requested and arranged refund. July 2021. As yet I have not received the refund. I was then asked to log a complaint with their complaints department. which has been ignored.
I am absolutely disgusted at the lack of response, customer service and the fact that there is enough to deal with when someone passes away, to not have to chase continuously for 4 months to no avail!!!

12 October 2021
Unprompted review