Just booked last night and I called…
Just booked last night and I called this morning to check as I see it pending on my credit card but no confirmation.
I was told I need to pay more for baggage. I saidni dont need baggages. They then said I have to pay extra for taxes and airline fees.
I said no the price I paid last night includes taxes and fees.
He said the flight is already confirmed. I asked for the confirmation number he could not give me any but states my purchase is in the queue and will be processed in an hour. I said, I dont agree to the additional charges and I do not want to go through with the transaction as I will book elsewhere. He said, he will still make the transaction go through and I will have no choice but to pay for the additional. These people are scammers. They have sister companies. Traveljunction AVOID AVOID AVOID.
SCAMMERS.
Bad practice.
Bad business.
AVOID at all cost.
I already informed my credit card company and i have emailed the trabal agency and their sister company stating that no flight confirmation has been received and I do not agree to additional charges and want a refund.
I also have recording of the phone call so I will not hesitate to post if they try to escalate and delay this further.
Reply from Click2book
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team