KW

Katharine Williamson

United Kingdom

Reviews

Review of Musecool

Rated 5 out of 5 stars

Online guitar classes

My son has been having online guitar classes for a couple of years now. He is autistic and it’s quite challenging to engage him and make progress. Irene has been brilliantly patient and kind with him, setting realistic targets and helping him learn techniques so that he feels mastery of guitar. It has taken time but he now feels competent enough to pickup the guitar and enjoy playing for himself and with friends. This is an amazing achievement for him. Thank you Irene!

9 November 2025
Unprompted review

Review of Photobox

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Review of Piglet in Bed

Rated 1 out of 5 stars

The duvet was not delivered despite me…

The duvet was not delivered despite me staying in. I’ve written to the company but heard nothing back. What happened?

19 February 2024

Reply from Piglet in Bed

Hi Katharine,

I am sorry to hear that you haven't received your order. I've taken a look into this and I can't find any sign of any e-mail from you, so it would appear that this didn't make it through to us.

As regards the order itself, according to DPD this is being returned to us because the street address you gave us doesn't exist (I've double checked this myself and DPD definitely are correct about this, something clearly went wrong when the order was placed).

If you can e-mail us with your correct address at [email protected], or quickly DM us via the website or our Instagram, we'll be happy to make sure that a replacement order is dispatched for you right away.

Warm regards,

Alex

Review of Scout Store

Rated 2 out of 5 stars

It would be helpful to provide more…

It would be helpful to provide more guidance on sizing. Are the sizes adult or child, and if child, what age / height? This is standard for clothes. It prevents the faff of having to return items.

29 May 2023

Reply from Scout Store

Hi,

Thanks for taking the time to feedback on your experience with us.

I can see we have been in discussion regarding sizing previously and advised that we have sizing measurements for your reference in the item specifications section on the webpage.

However you can of course contact us at [email protected] should you require any further help.

If there's anything you need help with, just get in touch with customer service.

Many thanks,
Scout Store