United States
Review of breathedivinity.com
Ordered a compression shirt, and it took well over a month to arrive. I sent multiple emails to the company asking where my product was, and never received an answer to any of them. Their website is ineffective. I really thought this was a scam and reported them to my credit card company. I will never recommend them or order from them again.
Review of Clarks USA
I ordered a pair of shoes and they were too narrow. I made repeated attempts to exchange them, but the website only had a place for returns. I sent multiple emails but never received a response. Waited on the phone for more than 30 minutes before a person picked up. Shoes are beautiful, but I will never order from this company again because of the terrible customer s.
Reply from Clarks USA
Good morning,
Thank you for taking the time to leave us a review and I was very sorry to read of your experience on this occasion.
I have taken a look into this today and can see that our Customer Care Team resolved your most recent order on the 15/01/2025. Please don't hesitate to get back in touch with us, via the link below, if you require any further support.
https://www.clarks.com/en-us/contact-us
We do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my sincere apologies for the disappointment caused on this occasion – Stefanie
