Taking Financial Advantage of Client
I cancelled my membership on July 30, 2025. Management said it would not be effective until August 30 but I would not be charged for September. On September 2, I was charged for a full month. When I asked management to reverse the charge, they would not acknowledge my membership cancellation and refused to refund my money! POOR CUSTOMER
SERVICE
On Sept 24, 2025, Crunch refunded $34 for my Sept 2025 cancelled membership. Thanks for doing the right thing.
2 September 2025
Unprompted review