D S

Sweden

Reviews

Review of Roborock


Rated 1 out of 5 stars

Awful customer support

Awful customer support. My vaccuum stopped working while it was under warranty. Roborock European support said they would help but after a while they stopped responding and pretended they did not exist. The company which is owned by Xiaomi and is a sister company to Dreame is a joke! Avoid both Dreame and Roborock

12 February 2025
Unprompted review