idnal kodra

Italy

Reviews

Review of Zalando


Rated 1 out of 5 stars

Worst service experience ever

Worst service experience ever! This guy's must be joking or something. I placed an order 27/11 and it was supposed to arrive by 05/12. The arriving date was changed 2 times to 08/12 and 11/12. After contacting their costumer service told me I'd get an answer within 3-5 working days and after that in 1-2 days. Now the date is changed back again to 05/12 and no one is replying to my emails...NO DELIVERY NO REFUND!!!!! I'll never visit their website again and I'll talk to the bank to make a chargeback for my order 10401217768427 and take legal action with my lawyer!!!

16 December 2025
Unprompted review