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Best Google Workspace Communication Tools

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

The Google Workspace communication tools category includes software solutions designed to enhance communication and collaboration within the Google Workspace environment. These tools integrate seamlessly with Google Workspace applications like Gmail, Google Drive, and Google Calendar, providing users with enhanced functionalities such as email scheduling, task management, and voice communication. They aim to streamline workflows, reduce distractions, and improve productivity by centralizing communication and task management within familiar Google interfaces. Key features often include email monitoring, integration with other Google services, and tools for managing team collaboration and communication.

To qualify for inclusion in the Google Workspace Communication category, a product must:

Have features and use cases that do not fit into existing marketplace apps categories
Integrate seamlessly with Google Workspace applications to enhance communication and collaboration
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Best Google Workspace Communication Tools At A Glance

Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
30 Listings in Google Workspace Communication Tools Available
(3,290)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Google Workspace Communication Tools software
View top Consulting Services for Quo
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo (formerly OpenPhone) brings calls, texts, and customer information

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Construction
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    831
    Customer Support
    415
    Call Recording
    327
    Features
    320
    Easy Setup
    298
    Cons
    Connection Issues
    215
    Call Disconnections
    104
    Missing Features
    88
    Performance Issues
    83
    Delays
    81
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quo features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Ease of Admin
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quo
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @openphone
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo (formerly OpenPhone) brings calls, texts, and customer information

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Construction
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
Quo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
831
Customer Support
415
Call Recording
327
Features
320
Easy Setup
298
Cons
Connection Issues
215
Call Disconnections
104
Missing Features
88
Performance Issues
83
Delays
81
Quo features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.4
Ease of Admin
Average: 9.1
9.3
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 9.1
Seller Details
Seller
Quo
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@openphone
9 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(163)4.1 out of 5
5th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay con

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 60% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Voice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phone Numbers
    6
    Ease of Use
    4
    Text Messaging
    4
    Easy Setup
    2
    Privacy
    2
    Cons
    Limited Features
    3
    Connection Issues
    1
    Missing Features
    1
    Number Management
    1
    Poor Automation Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Voice features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Ease of Admin
    Average: 9.1
    7.3
    Quality of Support
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,652,748 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay con

Users
  • Owner
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 60% Small-Business
  • 26% Mid-Market
Google Voice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phone Numbers
6
Ease of Use
4
Text Messaging
4
Easy Setup
2
Privacy
2
Cons
Limited Features
3
Connection Issues
1
Missing Features
1
Number Management
1
Poor Automation Support
1
Google Voice features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease of Admin
Average: 9.1
7.3
Quality of Support
Average: 8.9
8.7
Ease of Use
Average: 9.1
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,652,748 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
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(1,274)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’

    Users
    • Owner
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hiver is a shared inbox tool that helps manage emails, assign tasks, and enhance customer service by integrating with Gmail.
    • Users frequently mention the convenience of automatic email assignment, the ease of setup, and the seamless integration with Gmail as key benefits of using Hiver.
    • Users reported occasional performance lags when handling high volumes of emails, limited automation features, and issues with the mobile app's user-friendliness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hiver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    181
    Team Collaboration
    150
    Email Management
    129
    Communication
    105
    Customer Support
    83
    Cons
    Email Issues
    71
    Missing Features
    47
    Limited Features
    34
    Slow Loading
    32
    Bug Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hiver features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Ease of Admin
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hiver
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @hiverhq
    5,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    287 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’

Users
  • Owner
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hiver is a shared inbox tool that helps manage emails, assign tasks, and enhance customer service by integrating with Gmail.
  • Users frequently mention the convenience of automatic email assignment, the ease of setup, and the seamless integration with Gmail as key benefits of using Hiver.
  • Users reported occasional performance lags when handling high volumes of emails, limited automation features, and issues with the mobile app's user-friendliness.
Hiver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
181
Team Collaboration
150
Email Management
129
Communication
105
Customer Support
83
Cons
Email Issues
71
Missing Features
47
Limited Features
34
Slow Loading
32
Bug Issues
29
Hiver features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.2
Ease of Admin
Average: 9.1
9.2
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Hiver
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@hiverhq
5,648 Twitter followers
LinkedIn® Page
www.linkedin.com
287 employees on LinkedIn®
(4,059)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication tool that allows users to send or receive messages, make calls, check voicemails, transfer calls, and offers AI encryption for calls.
    • Users like the user-friendly interface, the ability to use personal phones as work phones with separate numbers, and the AI-powered features such as real-time transcription and sentiment analysis.
    • Reviewers noted issues with the software being more expensive than other options, receiving spam calls, occasional connection issues, and difficulty distinguishing between personal and work calls.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Features
    35
    Call Management
    34
    Helpful
    31
    Call Recording
    30
    Cons
    Connection Issues
    28
    Call Issues
    27
    Connectivity Issues
    18
    Recording Issues
    14
    Call Disconnections
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Ease of Admin
    Average: 9.1
    8.5
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    61 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,457 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication tool that allows users to send or receive messages, make calls, check voicemails, transfer calls, and offers AI encryption for calls.
  • Users like the user-friendly interface, the ability to use personal phones as work phones with separate numbers, and the AI-powered features such as real-time transcription and sentiment analysis.
  • Reviewers noted issues with the software being more expensive than other options, receiving spam calls, occasional connection issues, and difficulty distinguishing between personal and work calls.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Features
35
Call Management
34
Helpful
31
Call Recording
30
Cons
Connection Issues
28
Call Issues
27
Connectivity Issues
18
Recording Issues
14
Call Disconnections
12
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease of Admin
Average: 9.1
8.5
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
61 Twitter followers
LinkedIn® Page
www.linkedin.com
1,457 employees on LinkedIn®
(367)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
20% Off: $39 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

    Users
    • Owner
    • Sales
    Industries
    • Health, Wellness and Fitness
    • Real Estate
    Market Segment
    • 67% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesmsg is a communication tool that integrates with CRM software, allowing users to send text messages and make calls directly from the CRM platform.
    • Reviewers like the seamless integration with CRM software, the ability to send mass messages, and the user-friendly interface that makes communication with clients efficient and organized.
    • Users reported occasional issues with the mobile app, delayed notifications, and difficulties with loading the full database of contacts on the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesmsg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    128
    Easy Communication
    72
    Easy Integration
    58
    Customer Support
    54
    Integrations
    53
    Cons
    Missing Features
    22
    Messaging Issues
    19
    Sending Issues
    19
    SMS Issues
    17
    Slow Loading
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesmsg features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Ease of Admin
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesmsg
    Company Website
    Year Founded
    2017
    HQ Location
    Delray Beach, FL
    Twitter
    @salesmsg
    146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

Users
  • Owner
  • Sales
Industries
  • Health, Wellness and Fitness
  • Real Estate
Market Segment
  • 67% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesmsg is a communication tool that integrates with CRM software, allowing users to send text messages and make calls directly from the CRM platform.
  • Reviewers like the seamless integration with CRM software, the ability to send mass messages, and the user-friendly interface that makes communication with clients efficient and organized.
  • Users reported occasional issues with the mobile app, delayed notifications, and difficulties with loading the full database of contacts on the mobile app.
Salesmsg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
128
Easy Communication
72
Easy Integration
58
Customer Support
54
Integrations
53
Cons
Missing Features
22
Messaging Issues
19
Sending Issues
19
SMS Issues
17
Slow Loading
14
Salesmsg features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.4
Ease of Admin
Average: 9.1
9.2
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 9.1
Seller Details
Seller
Salesmsg
Company Website
Year Founded
2017
HQ Location
Delray Beach, FL
Twitter
@salesmsg
146 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
(153)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Happeo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Integrations
    5
    Helpful
    4
    Integrations
    4
    Intuitive
    4
    Cons
    Lack of Information
    3
    Limited Options
    3
    Missing Features
    3
    Search Functionality
    3
    Search Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Happeo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Happeo
    Company Website
    Year Founded
    2017
    HQ Location
    Helsinki, Helsinki
    Twitter
    @happeoHQ
    1,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
Happeo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Integrations
5
Helpful
4
Integrations
4
Intuitive
4
Cons
Lack of Information
3
Limited Options
3
Missing Features
3
Search Functionality
3
Search Limitations
3
Happeo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 9.1
9.3
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Happeo
Company Website
Year Founded
2017
HQ Location
Helsinki, Helsinki
Twitter
@happeoHQ
1,851 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
(163)4.4 out of 5
6th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$19.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

    Users
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 54% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DevRev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Efficiency
    51
    Features
    48
    Helpful
    40
    Customer Support
    29
    Cons
    Missing Features
    30
    Limited Features
    21
    Lack of Features
    19
    Learning Curve
    18
    Not Intuitive
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DevRev features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 9.1
    9.0
    Quality of Support
    Average: 8.9
    8.5
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DevRev
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, CA
    Twitter
    @devrev
    3,214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    889 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

Users
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 54% Mid-Market
  • 34% Small-Business
DevRev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Efficiency
51
Features
48
Helpful
40
Customer Support
29
Cons
Missing Features
30
Limited Features
21
Lack of Features
19
Learning Curve
18
Not Intuitive
16
DevRev features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 9.1
9.0
Quality of Support
Average: 8.9
8.5
Ease of Use
Average: 9.1
Seller Details
Seller
DevRev
Company Website
Year Founded
2020
HQ Location
Palo Alto, CA
Twitter
@devrev
3,214 Twitter followers
LinkedIn® Page
www.linkedin.com
889 employees on LinkedIn®
Entry Level Price:$8.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features li

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 94% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iPlum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    HIPAA Compliance
    48
    Privacy
    37
    Easy Setup
    34
    Features
    32
    Cons
    Texting Issues
    27
    Call Issues
    24
    Complex Processes
    18
    Call Functionality Issues
    17
    Number Issues
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iPlum features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Ease of Admin
    Average: 9.1
    8.4
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iplum
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Clara, US
    Twitter
    @iPlumApp
    106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features li

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 94% Small-Business
  • 2% Mid-Market
iPlum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
HIPAA Compliance
48
Privacy
37
Easy Setup
34
Features
32
Cons
Texting Issues
27
Call Issues
24
Complex Processes
18
Call Functionality Issues
17
Number Issues
17
iPlum features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
8.6
Ease of Admin
Average: 9.1
8.4
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 9.1
Seller Details
Seller
iplum
Company Website
Year Founded
2015
HQ Location
Santa Clara, US
Twitter
@iPlumApp
106 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(776)4.4 out of 5
9th Easiest To Use in Google Workspace Communication Tools software
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Entry Level Price:Starting at $24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gmelius Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Email Management
    14
    Collaboration
    12
    Team Collaboration
    12
    Communication
    11
    Cons
    Email Management Issues
    8
    Missing Features
    8
    Performance Issues
    6
    Email Issues
    5
    Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gmelius features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Ease of Admin
    Average: 9.1
    8.7
    Quality of Support
    Average: 8.9
    8.3
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Geneva
    Twitter
    @gmelius
    1,785 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Gmelius Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Email Management
14
Collaboration
12
Team Collaboration
12
Communication
11
Cons
Email Management Issues
8
Missing Features
8
Performance Issues
6
Email Issues
5
Learning Curve
5
Gmelius features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.3
Ease of Admin
Average: 9.1
8.7
Quality of Support
Average: 8.9
8.3
Ease of Use
Average: 9.1
Seller Details
Year Founded
2016
HQ Location
Geneva
Twitter
@gmelius
1,785 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
(91)4.3 out of 5
10th Easiest To Use in Google Workspace Communication Tools software
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Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 2

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 66% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yet Another Mail Merge (YAMM) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Email Tracking
    10
    Email Marketing
    7
    Tracking
    7
    Easy Integration
    6
    Cons
    Email Management
    7
    Email Management Issues
    4
    Expensive
    4
    Limited Features
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yet Another Mail Merge (YAMM) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Ease of Admin
    Average: 9.1
    7.7
    Quality of Support
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talarian
    Year Founded
    2015
    HQ Location
    Paris, FR
    Twitter
    @talarianhq
    254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 2

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 66% Small-Business
  • 46% Mid-Market
Yet Another Mail Merge (YAMM) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Email Tracking
10
Email Marketing
7
Tracking
7
Easy Integration
6
Cons
Email Management
7
Email Management Issues
4
Expensive
4
Limited Features
3
Missing Features
3
Yet Another Mail Merge (YAMM) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease of Admin
Average: 9.1
7.7
Quality of Support
Average: 8.9
8.7
Ease of Use
Average: 9.1
Seller Details
Seller
Talarian
Year Founded
2015
HQ Location
Paris, FR
Twitter
@talarianhq
254 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
(261)4.5 out of 5
8th Easiest To Use in Google Workspace Communication Tools software
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Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow

    Users
    • CEO
    Industries
    • Non-Profit Organization Management
    • Leisure, Travel & Tourism
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drag Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Email Management
    10
    Organization
    10
    Team Collaboration
    9
    Collaboration
    8
    Cons
    Limited Customization
    5
    App Freezing
    3
    Email Management
    3
    Learning Curve
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drag features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    London
    Twitter
    @lovedragapp
    1,078 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow

Users
  • CEO
Industries
  • Non-Profit Organization Management
  • Leisure, Travel & Tourism
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
Drag Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Email Management
10
Organization
10
Team Collaboration
9
Collaboration
8
Cons
Limited Customization
5
App Freezing
3
Email Management
3
Learning Curve
3
Steep Learning Curve
3
Drag features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 9.1
9.3
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 9.1
Seller Details
Year Founded
2018
HQ Location
London
Twitter
@lovedragapp
1,078 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boxysuite is the best lightweight Mac apps for Gmail ✉️ , Calendar🗓️, Keep📒 & Contacts📇. No more tab switching. Become more productive and faster.

    Users
    No information available
    Industries
    • Accounting
    Market Segment
    • 64% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Boxysuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    User Interface
    13
    Easy Integrations
    6
    Easy Setup
    5
    Navigation Ease
    4
    Cons
    Expensive
    8
    Limited Features
    5
    Performance Issues
    3
    Poor Customer Support
    3
    Update Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Boxysuite features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Ease of Admin
    Average: 9.1
    8.6
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Boxy
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boxysuite is the best lightweight Mac apps for Gmail ✉️ , Calendar🗓️, Keep📒 & Contacts📇. No more tab switching. Become more productive and faster.

Users
No information available
Industries
  • Accounting
Market Segment
  • 64% Small-Business
  • 26% Mid-Market
Boxysuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
User Interface
13
Easy Integrations
6
Easy Setup
5
Navigation Ease
4
Cons
Expensive
8
Limited Features
5
Performance Issues
3
Poor Customer Support
3
Update Issues
3
Boxysuite features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.8
9.2
Ease of Admin
Average: 9.1
8.6
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 9.1
Seller Details
Seller
Boxy
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for si

    Users
    No information available
    Industries
    • Automotive
    • Financial Services
    Market Segment
    • 42% Mid-Market
    • 39% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Collavate features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Ease of Admin
    Average: 9.1
    9.4
    Quality of Support
    Average: 8.9
    9.3
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netkiller
    Year Founded
    2005
    HQ Location
    Palo Alto, California
    Twitter
    @netkiller_cloud
    56 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for si

Users
No information available
Industries
  • Automotive
  • Financial Services
Market Segment
  • 42% Mid-Market
  • 39% Enterprise
Collavate features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease of Admin
Average: 9.1
9.4
Quality of Support
Average: 8.9
9.3
Ease of Use
Average: 9.1
Seller Details
Seller
Netkiller
Year Founded
2005
HQ Location
Palo Alto, California
Twitter
@netkiller_cloud
56 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Connect for G Suite is an employee collaboration tool.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Connect for G Suite features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.8
    7.9
    Ease of Admin
    Average: 9.1
    8.2
    Quality of Support
    Average: 8.9
    8.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Connect for G Suite is an employee collaboration tool.

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 28% Mid-Market
Zoho Connect for G Suite features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.8
7.9
Ease of Admin
Average: 9.1
8.2
Quality of Support
Average: 8.9
8.1
Ease of Use
Average: 9.1
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,766 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ONEVOICE: VOICEMAIL SPEECH2TXT & TRANSLATES OVER 100 LANGUAGES & DIALECTS Unified Messaging was just the beginning. OneVoice’s Speech2Txt™ unified messaging streamlines communications. Audio

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Mid-Market
    • 45% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OneVoice features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Ease of Admin
    Average: 9.1
    9.4
    Quality of Support
    Average: 8.9
    10.0
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Blacksburg, Virginia
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ONEVOICE: VOICEMAIL SPEECH2TXT & TRANSLATES OVER 100 LANGUAGES & DIALECTS Unified Messaging was just the beginning. OneVoice’s Speech2Txt™ unified messaging streamlines communications. Audio

Users
No information available
Industries
No information available
Market Segment
  • 45% Mid-Market
  • 45% Small-Business
OneVoice features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
10.0
Ease of Admin
Average: 9.1
9.4
Quality of Support
Average: 8.9
10.0
Ease of Use
Average: 9.1
Seller Details
Year Founded
2004
HQ Location
Blacksburg, Virginia
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®