G2 reviewers report that Attentive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Postscript. Users appreciate its personalization and automation features, which help in reaching a wide audience effectively.
Users say that Attentive's implementation process is straightforward, with many highlighting how easy it is to set up and start using the platform. One user noted, "Setting it up was pretty easy as well," indicating a smooth onboarding experience.
Reviewers mention that while Postscript has a slightly higher star rating, its overall user feedback is limited due to fewer recent reviews. This raises questions about the reliability of its ratings compared to Attentive, which has a robust number of recent reviews.
According to verified reviews, Attentive's reporting analytics are a standout feature, with users praising the pop-ups and segment builders that aid in strategy and A/B testing. This level of detail helps users track performance effectively.
Users highlight that Postscript shines in customer support, with many praising the responsiveness of their team. One user expressed their appreciation for a specific support representative, saying, "I LOVE TAYLOR!!!" This indicates a strong personal touch in their service.
Reviewers note that while both platforms offer valuable features, Attentive's overall quality and user experience are enhanced by its higher scores in areas like quality of support and ease of use, making it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Postscript
Starter
$0.00
Per Month
For brands just getting started with SMS. $100 usage credit during your first 30 days.* Usage and carrier fees may apply. See pricing page for further details.
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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