CloudZero Reviews & Product Details

I think the custom views via whatever dimension you want to slice by are very helpful. You can make sure that you carve out specific anomalies or detection for a given product, service, or business unit, however you slice your data. That's very helpful so that we can make sure that we're sending the right message, to the right people, at the right time. Also, CloudZero was incredibly flexible, allowing us to bring our own dimensions in and customize our views to get a holistic view of the entire estate. Review collected by and hosted on G2.com.

I would love more granular control over the role-based access control (RBAC). We'd like to have a little more granularity in roles that exist within the system so people can edit dashboards and self-serve more regularly without being full admins. I know this is on the roadmap though. Review collected by and hosted on G2.com.

CloudZero's Kubernetes cost reporting is accurate and very helpful to show engineering teams their share of cluster costs.

CloudZero does a great job of showing costs based on usage type for a given provider

Cost Formation allows you to version dimensions/datasets. In addition, I can create dimensions much faster by defining the dimension in YAML

CloudZero seems much more intuitive to use than other cloud cost platforms

The views are not as busy as other cost reporting platforms making it easier to read/use

Their AI model cost display allows us to show costs per token, per model, and other granular criteria Review collected by and hosted on G2.com.

They need to improve their UX. I would like to add users via an API call.

We would like to see usage in gigabytes with costs for certain AWS services as well as for New Relic costs.

They need to improve their budgets so you can sort and filter

It would be nice to be able to add users via API call instead of manually Review collected by and hosted on G2.com.

I really appreciate the custom grouping and tagging features in CloudZero, along with the view that highlights top spenders and cost drivers. These capabilities transform complex, fragmented billing data into clear, actionable insights, helping me control cloud spending and optimize resources in alignment with business structure. Also, the executives having their own dashboards for checking cloud spend is pretty valuable. The initial setup was very easy and smooth, which was a relief. Review collected by and hosted on G2.com.

I think there is a lot of space for development and grouping using dimensions in case that tags and resources need to reflect the general picture. Also, flexibility around resource grouping names, middle ground views with specific roles, initial tagging, speed, and scalability. Review collected by and hosted on G2.com.

I like the awesome UI for navigating costs, which makes it easier for me to manage. The support from the FAM team is amazing; they're not just support but like part of our team, always helping us solve complex problems and making our lives easier. It's not just a tool, but a complete solution with a dedicated person helping us solve our FinOps problems. I also appreciate how pretty easy the initial setup was, thanks to the sales team doing a great proof of value in a short period of time. Review collected by and hosted on G2.com.

The Kubernetes optimization insights could be better. It should have a dedicated area for Kubernetes to view usage and recommendations over time, and make it easier to navigate savings opportunities. The information in the Optimizer is a lot, and it's hard to see and prioritize with teams. It would also be useful to send savings opportunities to teams, with reports by team, namespace, category, recommendation, etc. Sometimes it takes CloudZero a while to update data using CUR and anomalies, so we also use native tools from GCP and AWS. Review collected by and hosted on G2.com.

I like that the CloudZero team has been extremely hands-on in helping us get it implemented. It's been really helpful, especially when our attention might be on other business items. I also appreciate how CloudZero provides insights into spend patterns and usage patterns. The insights into high spend categories and suggesting savings plans are super useful for us. Review collected by and hosted on G2.com.

Setting up CloudZero has been a bit challenging for us. It's a comprehensive process with a lot of moving parts, which makes it tough to get everything implemented and set up correctly. Communicating directly what we need from the platform has been difficult as well. Additionally, our AE was transferred midway through, adding complexity as the new AE got up to speed. I wish there was more of an out-of-the-box solution, even though I understand it's very customizable. The setup process is still ongoing, and it's not the easiest as it requires a lot of user input. Review collected by and hosted on G2.com.

CloudZero delivers incredibly granular, reliable visibility across AWS, Snowflake, and Databricks, making it easy to spot waste and optimize spend. It translates cloud costs into meaningful business and unit‑economics insights while empowering engineers with real‑time, actionable data. Its automation, ML-driven intelligence, and strong FinOps partnership make cost management both effortless and impactful. Review collected by and hosted on G2.com.

Sometimes the forecasting isn’t accurate, and the dashboards should be easier to refresh after any change. Review collected by and hosted on G2.com.

Budgets: the ability to create them and the flexibility in how they can be set. Also, the unit and metric stream finally gives us visibility into our spending and where the money goes. Review collected by and hosted on G2.com.

Notifications aren’t granular enough. For example, for a given budget I receive anomalies, weekly updates, monthly updates, and budget alerts all in the same channel. I’d like to be able to choose which notifications I’m interested in and route them to different channels (for instance, I want to be notified about an anomaly, but not necessarily about a weekly update). Review collected by and hosted on G2.com.

I like CloudZero for its ease of use and how it makes cost intelligence straightforward by helping identify unnecessary spending on cloud platforms. I also appreciate the knowledgeable staff who provide recommendations for saving costs beyond just the scope of the platform. Review collected by and hosted on G2.com.

I find the monitoring and alerting features lacking. It would be great to have a projected spend alert, like 'Your projected spend at the current rate will hit X amount,' and then send the alert to Slack or email. Also, I think it would be helpful to have active monitoring rather than just passive reporting, like cutting the noise and alarming on specific cost anomalies. Review collected by and hosted on G2.com.

What I value most about CloudZero is its ability to provide clear, actionable visibility into cloud costs by directly linking spend to the underlying business drivers.

By attributing costs to teams, services, features, and customers, it enables meaningful collaboration between Finance and Engineering and supports informed decision-making.

The near real-time insights and strong unit economics capabilities help organizations proactively manage cloud spend, reduce waste, and align infrastructure investments with business outcomes. Review collected by and hosted on G2.com.

One area of improvement for CloudZero is the learning curve for new users, particularly for stakeholders who are less familiar with cloud architectures or FinOps concepts.

While the platform is powerful, fully leveraging its advanced features requires an upfront investment in enablement and ongoing governance. Additionally, some organizations may find that achieving the most granular insights depends on a certain level of data hygiene and integration effort, which can take time to mature. Review collected by and hosted on G2.com.

I find CloudZero incredibly useful for coast analysis as it allows monitoring every step effectively and facilitates the creation of budgets efficiently. I really appreciate how it enables proper budgeting and economic optimization, offering a precisely detailed cost allocation. The main benefit for me is the significant amount of time I save using it, which is a crucial advantage. Its integration with other tools like AWS native service, Datalog for monitoring, and Slack for alerts further enhances its usability and functionality. Additionally, the setup was straightforward, which made transitioning from AWS Cost Explorer to CloudZero an easy choice. The product outperforms AWS in management, prompting my suggestion to the team to make the switch. All these factors contribute to my high likelihood of recommending it to others, which I rated as a 9 out of 10. Review collected by and hosted on G2.com.

I find the cost formation rules in CloudZero to be complex and challenging to understand, particularly for users with less experience, which could require more time to comprehend and utilize effectively. Review collected by and hosted on G2.com.