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SimpleTexting Reviews & Product Details

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Product Website

Seller

Sinch

Discussions

SimpleTexting Community

Languages Supported

English

Overview by

Felix Dubinsky (Co-founder at Simple Texting)

Pricing

Pricing provided by SimpleTexting.

500 Credits

$39.00

Per Month

View More Pricing Information

Sinch Solutions

(1)

See how Sinch products can work together to solve real problems.

SimpleTexting Media

SimpleTexting Demo - Have 1-On-1 Conversations

Our platform allows you to have 1-on-1 conversations with your subscribers. Respond to inquires, provide customer service and improve customer satisfaction with text messages.

SimpleTexting Demo - Send Mass Text Campaigns

Craft the perfect message then send it to all your subscribers—or a specific segment—all at once.

SimpleTexting Demo - Use a 10-Digit Number or a Short Code

Find the right number for your needs. With SimpleTexting, you can get a new number or text-enable your existing one.

SimpleTexting Demo - Do More With Built-In Apps

Texting is for more than just talking. Our growing list of integrations and apps lets you take your SMS marketing efforts to the next level.

SimpleTexting Demo - Set Up a Text-to-Join Keyword

Create a memorable word or phrase people can text to your number to sign up for messages. (e.g. Text RUN to 900900.)

SimpleTexting Demo - Work Across All Your Devices

With the SimpleTexting app, you can access all of our features on-the-go. Push notifications help you stay on top of your marketing efforts no matter where you are.

Official Downloads

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Rolando F.

IT Support Tech

Small-Business (50 or fewer emp.)

9/29/2025

"Simple Texting: Efficient and Easy to Use"

4.5/5

What do you like best about SimpleTexting?

It was very easy to set up and the ease of use make it a great tool. My coworkers use it everyday and are easily able to navigate the platform and send messages almost instantly. Also the times I have reached out to customer support I have only been able to contact them via the chat option on their website, however I've always had a quick response. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Changing a password does not log a user out. Some teams within our company share accounts across multiple platforms, so far this is the only platform we have encountered where a password change does not log a user out across all signed in devices. Review collected by and hosted on G2.com.

Mike M.

Lead Software Developer

Small-Business (50 or fewer emp.)

10/15/2024

"Reliable and easy to use, but with some quirks"

3.5/5

What do you like best about SimpleTexting?

The support is excellent. Every time I use the live chat, I get a response within 5 minutes. We primarily use SimpleTexting through their API which we call from our CRM. API response time has improved significantly over the last year or two. The API is well documented and the option to create and manage webhooks through their dashboard is very convenient. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The cost seems to be a bit higher than the competition, particularly for MMS. My biggest issue is that numbers seem to get marked as "Invalid" for no apparent reason. I understand that they need to comply with laws and stop requests, but we have had our own executive staff numbers randomly get marked as invalid. This causes them to miss critical communications and alerts. I have asked support about it a few times but I was never able to get a reasonable explanation. Review collected by and hosted on G2.com.

Rolando F.

IT Technician

Small-Business (50 or fewer emp.)

7/17/2024

"Simple Texting: A Perfect Solution"

5/5

What do you like best about SimpleTexting?

One of the things I like best about Simple Texting is the different plans available for SMS messaging. Our old SMS messaging provider decided to increase their rates, and unfortunately it turned out to be dealbreaker. We found Simple Texting and so far it has been the perfect solution for our needs. In our field of business demand fluctuates seasonally, for us its important to set up a monthly plan that will cover the average outgoing SMS amount. When we go over our plan, SimpleTexting charges a reasonable amount for extra SMS messages that are sent. Other key aspects of what I like is that set up and teaching my coworkers how to use SimpleTexting was easy. Our transition from one SMS messaging provider to another couldn't have gone any smoother. Simple texting also has many features that are very useful, like setting up templates, sending/receiving media, and shortening links. Customer support is easy to reach which also is a notable contrast from our old provider. Another key aspect that deserves mentioning is that we have not experienced any downtime thus far. We send a considerable amount of SMS messages everyday, and its great to work without any interruptions. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only issue I've ran into is when we let go of a person, and I was changing passwords to the accounts that person uses I found out that changing loggin credentials does not log the person out of the account. So you would have to deactivate the account to fully prevent them from having access to it. We work from home, and some users are required to have their own PC to work from, it would be great if by changing passwords it could log people out of the account. Review collected by and hosted on G2.com.

Madeline K.

Director of Digital Marketing

Small-Business (50 or fewer emp.)

7/18/2024

"SimpleTexting is exactly what it promises: SIMPLE"

5/5

What do you like best about SimpleTexting?

The verification process and account setup was a breeze, with great support from the SimpleTexting team. Sales and troubleshooting is always quick and responsive. Delivery of messages is excellent, in over a million messages sent thus far, we've had a single campaign fail to deliver as expected. Pricing is excellent, competitive with going direct with some of the major competitors. 9.5 of 10 Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish there were more straightforward integrations for reporting instead of having to download CSV files. They do have an API endpoint available, but that means getting our developer involved and honestly, that violates my primary reason for using a tool like this, I need it to be transparently simple for a savvy but non-developer user. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

1/4/2025

"glitchy app, horrible customer service. Do not recommend"

0/5

What do you like best about SimpleTexting?

When it works, it works well, which is about 50% of the time. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The alerts are unreliable. Push notifiations work from time to time,

Customer service is SLOW, about 10 minutes between responses when using the "chat" feature Review collected by and hosted on G2.com.

Phil L.

Co-fondateur

Small-Business (50 or fewer emp.)

9/8/2022

"Great app for simple SMS Marketing"

4/5

What do you like best about SimpleTexting?

The setup to start sending SMS is really helpful and easy to follow. In less than 5 minutes I'm ready to start my first SMS marketing campaign, which is what I needed. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

You have to upgrade your plan to use another toll free number than the one they give to you. I mean it's alright, but I would have liked to see the different area code options before I pay for the month. Review collected by and hosted on G2.com.

Rizwana B.

Manager

Small-Business (50 or fewer emp.)

10/8/2024

"Easy to use interface"

4/5

What do you like best about SimpleTexting?

It was easy to contact the sales and support team, and their user interface was user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

We were given a faster turnaround time, but getting set up took a couple of weeks. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

7/16/2024

"Superb Service!"

5/5

What do you like best about SimpleTexting?

User Friendly. All the staff is able to use the program, with little or no training. Which saves time for all. Reaches our Realtors in a timely matter. Very much like they can respond back with questions or acknowledgement. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

Having to sign in all the time. It would be nice if there was an app. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

9/7/2024

"Very easy to use and reliable"

5/5

What do you like best about SimpleTexting?

Love the features and the layout to get done whatever I need Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I wish all the texts went out right on time instead of batches spread out through the night and arriving later that the scheduled time. Review collected by and hosted on G2.com.

Jordan G.

Founder, Systems Saved Me

Small-Business (50 or fewer emp.)

4/8/2024

"Super straight forward and customer support always on stand by"

5/5

What do you like best about SimpleTexting?

I love that it's straight forward to onboard and get started. Also, there isn't much downtime for customer support and business registration. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

It was confusing why I couldn't import my contacts, but it was because my business wasn't registered yet. But honestly, it was a great overall onboarding. Review collected by and hosted on G2.com.