XfilesPro Reviews & Product Details

Professional onboarding team that is very attentive to all my questions and provided valuable support during implementation. The integration interface for admin users is very intuitive and easy to follow during initial setup. In case of running into problem, the support team was always available to help via call. The onboard team also made themselves available when connecting to our clients and were very discreet and accommodating. Review collected by and hosted on G2.com.

Nothing at the moment. The only challenge I had was that our internal installation user guide was slightly outdated and didn't mirror the features in the installed packages. I was able to find some online materials (Youtube) of xFilesPro, but the materials there are also a bit outdated. So it could be very helpful to send release notes and feature updates to clients on a regular basis. Review collected by and hosted on G2.com.

I love how XfilesPro is the backbone of our Salesforce environment, being the best storage solution available. It has transformed the way our business organizes and manages files with its unique ability to export files from Salesforce while seamlessly integrating and using them within Salesforce. It solves our biggest file storage and organization challenges by providing a single, structured way to manage documents that is both powerful and easy to use. XfilesPro eliminated the headaches of scattered files and limited access, making everything searchable and accessible through multiple paths. Its integration with Google Drive allows us to send emails directly from Salesforce using our existing Classic Email Templates, and attach files stored in Google Drive as attachments or links that can be password protected and expire. This centralizes communication and documentation in Salesforce, leveraging external file storage to significantly improve our workflow and efficiency. The simplification and centralization of file management in Salesforce is outstanding, particularly with Google Drive integration. The team added extensive documentation which has greatly improved onboarding and usability. The initial setup was extremely easy with help from an XfilesPro representative who was very responsive and supportive. Review collected by and hosted on G2.com.

There is a learning curve with some of the more advanced features, but the team has recently added extensive documentation that has greatly improved onboarding and usability. Continued refinement of the UI and configuration experience would make it even better, but overall these are minor compared to the value it delivers. Review collected by and hosted on G2.com.

The system is reliable and works every time 24/7 for all the years we have been using it. Our customers using our application need instant access to documents for critical food safety procedures during manufacturing. XfilesPro is essential to their duties and is an important application within Solandra. Easy to implement, easy to use and the customer support is instantaneous. Review collected by and hosted on G2.com.

We cannot see any downside with XFilespro Review collected by and hosted on G2.com.

We had excellent customer service from Harshitha and the rest of the XfilesPro team. Utilizing the built in functionality makes accessing your archived files very quick and easy. The integration process was simple and fast, and training the team on utilizing the functions took only a few minutes. We look forward to our continued daily utilization of XfilesPro. Review collected by and hosted on G2.com.

The only downside to XfilesPro is Salesforce has such an archaic storage limit that such third party products are required. Thankfully the XfilesPro team was there to help, and our operations are running smoothly. Review collected by and hosted on G2.com.

We have been using XfilesPro for several years now for a specific scenario where we share cases and attachments with an external organizations Salesforce environment. Each case shared creates a linked case in the others respective Salesforce environment. The XfilesPro application lets us then easily upload the attachments associated with the case to Salesforce, transfers them to our Sharepoint site, and links them to the case in the other Salesforce org, where they can be read or downloaded. This tool has also been a great way to reduce the amount of file storage we are using for attachments in Salesforce.

Throughout our years of using the tool, the XfilesPro support team has been great! From the initial project customization and implementation, to the on-going support, the team has always been quick to respond and willing to jump in and help resolve any issues in a timely manner. Review collected by and hosted on G2.com.

With our recent upgrade to 8.2.3, the XfilesPro team has implemented new connection refreshing capabilities which makes refreshing our connection to Sharepoint much easier. Before this enhancement, the steps you had to go through to refresh the connection annually was a bit tedious, but now it is just a single click. Overall, it's been a great, cost effective solution for our use case. Review collected by and hosted on G2.com.

I find XfilesPro quick and easy to use, making it much easier to search through Google Drive compared to searching inside of Salesforce. It also provides a native experience, making documents appear as if they are stored within Salesforce, reducing storage requirements. The initial setup was very easy, with great support that helped me get it done quickly. Review collected by and hosted on G2.com.

Cant think of anything Review collected by and hosted on G2.com.

Xfiles Pro saved us thousands of dollars in file storage overages and is very easy to use. Support has been excellent as well Review collected by and hosted on G2.com.

I joined the project late, so I had a late start in learning, and I don't think I would've been able to master it without the help of their excellent Support team. Review collected by and hosted on G2.com.

Straight forward to add the XfilesPro component on Salesforce record pages and generally easy for the User to upload files (except existing Google Docs).

The XfielsPro support team are very responsive and competent to address an issue if and when something comes up. Review collected by and hosted on G2.com.

"Uploading" a Google Doc is not intuitive, since Google Docs are not actual files but shortcuts. So for a User, uploading a Word document works normally because it is a file. Google Docs can be added to a folder shown on a Salesforce record by moving it or creating a shortcut from Google Drive.

As an administrator, I would value access to additional detailed technical information about the configuration of XfilesPro Object setup, custom settings, editing the folder structure, etc. Review collected by and hosted on G2.com.

- The documentation was thorough

- Their support team reaching out to us to set up time for installation

- Support team met with us until installation was complete Review collected by and hosted on G2.com.

- While the documentation is thorough, it is a tricky connection to set up with no IT experience Review collected by and hosted on G2.com.

Xfiles Pro has been a very reliable solution for connecting Salesforce and SharePoint. Our team uses it reliably everyday. The upgrades continue to add valuable features, and whenever we’ve run into changes that affected our workflow, their support team has been quick to provide effective workarounds so we could maintain the same functionality. Their responsiveness and commitment to helping us get the most out of the platform has been excellent. Review collected by and hosted on G2.com.

The setup can be a bit more involved, and I do find myself leaning on support at times. That said, the support team is always quick, knowledgeable, and extremely helpful, so even the challenges turn into positives with their assistance. Review collected by and hosted on G2.com.