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Chattermill

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215 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
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Chattermill Reviews

Review Filters
Profile Name
Star Rating
143
66
6
0
0
Umberto T.
UT
Umberto T.
02/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive Interface, Real-Time Insights

I use Chattermill to gather customers' feedback based on keywords relevant to my department, which helps me reshape the product and address concerns in real-time. I like how intuitive the interface is and how detailed analytics can be. It's extremely easy to filter feedback based on keywords. I also appreciate how it aggregates reviews from multiple sources and in multiple languages in real-time. With the help of the technical team, integrating various data sources was pretty painless.
Beni M.
BM
Beni M.
02/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use and great for understanding business opportunities

You’re able to find where the opportunities lie for your business and more specifically with direct customer feedback. It’s helped improve how we service our clients to continue to impact the growth of our business
SH
saida h.
02/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Boosts Self-Improvement and Customer Service Skills

self inprovement and feel like i can better my costumer service

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015