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Helpjuice

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369 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2011
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Helpjuice Reviews

Review Filters
Profile Name
Star Rating
302
62
1
3
1
Verified User in Telecommunications
TT
Verified User in Telecommunications
02/11/2026
Validated Reviewer
Review source: Organic

Feature-Rich Platform with Excellent Customer Support

It has a lot of features and they have good customer support.
Simon L.
SL
Simon L.
Internal Communications and Engagement Lead
02/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional Knowledge Base Experience with Outstanding HelpJuice Support

Carlsberg doesn’t make Knowledge Bases, but even if they did, they still wouldn’t come close to HelpJuice. From start to finish, the experience has been nothing short of exceptional. Nothing is ever too much trouble for the team - they are consistently friendly, incredibly responsive, and genuinely invested in making sure everything works perfectly. The level of customer service is outstanding and truly sets HelpJuice apart. Ivanna and Amire deserve special recognition for being absolutely amazing to work with. They are always on hand, quick to respond, and continually go above and beyond to accommodate every request, no matter how big or small. Their support has made the entire process smooth, stress-free, and actually enjoyable. If you’re looking to create a new Knowledge Base or upgrade an existing one, I can’t recommend HelpJuice highly enough. It’s rare to find a product backed by such a dedicated, professional, and supportive team - HelpJuice delivers on every level.
MC
Michael C.
02/04/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpjuice Delivers: Excellent Look & Feel, AI That Works, and Outstanding Support

There are so many things to like about Helpjuice. The look and feel of the end product is excellent, and the AI actually works. The included migration services were outstanding, and the Helpjuice custom modification team is second to none. I’ve never seen another company deliver a product and level of support like the Helpjuice team.

About

Contact

HQ Location:
Miami, FL

Social

@HelpJuice

What is Helpjuice?

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.

Details

Year Founded
2011