Carmen's Reviews > Nickel and Dimed: On (Not) Getting By in America

Nickel and Dimed by Barbara Ehrenreich
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it was amazing
bookshelves: non-fiction, traditionally-published, she-says, published2001
Read 2 times. Last read October 14, 2014.

Ehrenreich, a woman who has a Ph.D., goes "undercover" working low-paying jobs to see if one can earn a living with such work in America.

One can't.

She tries to make ends meet on the following jobs: waitressing, hotel housekeeping, Maid Service, nursing-home attendant, and Wal-Mart employee, often working two jobs at a time.

This shocking exposé reveals the horrific conditions that the "working poor" toil under. Well, at least they're shocking to someone who's never had to struggle to make ends meet and put food on the table.

There's always this niggling knowledge that Ehrenreich can pick up and leave at any time - that this is still an experiment to her. Of course, people who work two minimum-wage jobs and live out of their car do not have this luxury. However, I feel like Ehrenreich realizes this and is respectful of it, not that she's looking down on the poor or "slumming it."

There's no way, for example, to pretend to be a waitress: the food either gets to the table or not. People know me as a waitress, a cleaning person, a nursing home aide, or a retail clerk not because I acted like one but because that's what I was, at least for the time I was with them.

This book could be brutal and very depressing. Luckily for the reader, Ehrenreich has a wonderful sense of humor that she employs to great effect - and this takes some of the edge off of the horrible things she is relating.

There were some folks - mainly managers and bosses - who I wanted to punch in the face after reading this. It's obscene what some corporations get away with and how greatly they take advantage of and exploit their workers.

Of course, people in third-world countries probably think the life Ehrenreich is describing is 'easy living.' So it's all relative, I guess.

Ehrenreich frequently employed fantasies and daydreams to get her through the hell of her daily life during this time period. For example, when she was a waitress:

Sometimes I play with the fantasy that I am a princess who, in penance for some tiny transgression, has undertaken to feed each of her subjects by hand.

Or when she is a maid, she thinks about some rich people who pay to go to monasteries and do labor to 'cleanse their soul.'

But she almost breaks when she sees people in real, human suffering around her, and realizes she is helpless to do anything to ease their suffering. One of the most crushing scenes in the book is when a teammate maid that she works with breaks her ankle on the job and just keeps cleaning, hobbling around the house and refusing to go to the hospital because she can't afford not to work. It's heart-rending, and Ehrenreich goes through so many emotions, unsure of what to do - or even what she CAN do.

There's a lot of this, but that section was the hardest to read about.

Ehrenreich is stunned when she realizes that people who work two jobs and have zero luxuries are still in poverty and can't even afford food and shelter.

I thought the book was amazing, and highly recommend it for everybody who is an American or lives in America. Or is interested in America. Whether you are nodding your head because you know what it's like to live in this kind of hell, or whether you - like Ehrenreich - are shocked and appalled by what is really going on with the poor in America - this book is a great read.

This is definitely a book I will buy - I had post-it notes on almost every single page, and it was brimming with truth, humor, and emotion.

P.S. She only touches briefly on sexual harassment, but let me add as a personal aside that there are thousands of women who just 'grin and bear it' and have no recourse but to tolerate this kind of crap on the job because they feel that they have no other choice. Despite what the media would have you believe, not many people care and certainly no one is going to rescue you or take you out of that situation. It is SO damaging and humiliating and degrading and tons of women are just stuck with these kind of working conditions.

P.P.S. Again, Ehrenreich only briefly touches on this - but the food provided to the poor by food pantries is NOT fresh fruits and vegetables and healthy stuff. It really grates my cheese when people start hating on fat people of any class, but ESPECIALLY when they are poor people.

When my friend (who is morbidly obese) was raising her five kids as a single mom and living on welfare, working two jobs and struggling every day to make ends meet went to the food pantry she was invariably presented with doughnuts, bread, cookies, refried beans, etc. etc. etc. That's just what was available/what was donated - and, like Ehrenreich mentions - many poor people do NOT have refrigerators or freezers to keep more perishable food fresh.

The idea that my friend was a.) raising her 5 children, as a single mother b.) working, and c.) trying to educate herself in order to get a better job WHILE facing hatred, prejudice, and judgment for being obese just makes me BEYOND FURIOUS. Really so, so angry.

Ehrenreich herself, being a thin woman, exhibits signs of fat-hatred in this book, ranting internally against "corpulent Minnesotans" and bemoaning fat people for being a burden on her and society. I didn't like this.

Ehrenreich's thinness and how it helps her in this world is never mentioned, but let me tell you - I think it helped her A LOT and that things would have been vastly different if she were obese and looking for work/performing the same jobs. It would have been eviscerating.

P.P.P.S. This is mentioned in passing a few times, but it is SUPER-IMPORTANT to remember that Ehrenreich is white and a native English speaker. She would be living on a lower level of service hell if these things were not true.

...

Of course, if she HAD gone into all this stuff, the book would be about 500 pages and not a quick, occasionally funny read. And it's important that this read comes off as "quick and sometimes funny" because this is an important message that needs to be received by as many Americans as possible. And non-Americans, for that matter.



RE-READ: 01/20/2016
Everyone needs to read this. So relevant, so important.
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Reading Progress

Finished Reading
September 2, 2014 – Shelved
October 14, 2014 – Started Reading
October 14, 2014 –
page 6
2.68% "Besides, I've had enough unchosen encounters with poverty in my lifetime to know it's not a place you would want to visit for touristic purposes; it just smells too much like fear.
...
Unlike many low-wage workers, I have the further advantage of being white and a native English speaker."
October 14, 2014 –
page 8
3.57% "Several times since completing this project I have been asked by acquaintances whether the people I worked with couldn't, uh, TELL - the supposition being that an educated person is ineradicably different, and in a superior direction, from your workday drones. I wish I could say that some supervisor or coworker told me even once that I was special in some enviable way - more intelligent, for example..."
October 14, 2014 –
page 12
5.36% "I am "baby," "honey," "blondie," and, most commonly, "girl.""
October 14, 2014 –
page 15
6.7% "I had been vain enough to worry about coming across as too educated for the jobs I sought, but no one even seems interested in finding out how overqualified I am."
October 14, 2014 –
page 16
7.14% "...something between fear and indignation rises in my chest. I want to say, "Thank you for your time, sir, but this is just an experiment, you know, not my actual life."
...
Employees are barred from using the front door, so I enter the first day through the kitchen..."
October 14, 2014 –
page 18
8.04% "The plurality of my customers are hardworking locals - truck drivers, construction workers, even housekeepers from the attached hotel - and I want them to have the closest to a "fine dining" experience that the grubby circumstances will allow."
October 14, 2014 –
page 19
8.48% "Sometimes I play with the fantasy that I am a princess who, in penance for some tiny transgression, has undertaken to feed each of her subjects by hand."
October 14, 2014 –
page 30
13.39% "The break room summarizes the whole situation: there is none, because there are no breaks at Jerry's. For 6 t 8 hours in a row, you never sit except to pee."
October 14, 2014 –
page 31
13.84% "I don't know why the antismoking crusaders have never grasped the element of defiant self-nurturance that makes the habit so endearing to its victims - as if, in the American workplace, the only thing people have to call their own is the tumors they are nourishing and the spare moments they devote to feeding them."
October 14, 2014 –
page 33
14.73% "In my ordinary life, this level of disability might justify a day of ice packs and stretching."
October 14, 2014 –
page 41
18.3% "In real life I am moderately brave, but plenty of brave people shed their courage in POW camps, and maybe something similar goes on in the infinitely more congenial milieu of the low-wage American workplace."
October 14, 2014 –
page 45
20.09% ""Maybe he's having a bad day," I elaborate, not because I feel any obligation to defend the white race but because her face is so twisted with hurt."
October 14, 2014 –
page 48
21.43% "There is no vindication in this exit, no fuck-you surge of relief, jut an overwhelming dank sense of failure pressing down on me and the entire parking lot."
October 14, 2014 –
page 51
22.77% "I chose Maine for its whiteness...what appeared to be an extreme case of demographic albinism. ... Maybe, I reasoned, when you give white people a whole state to themselves, they treat one another real nice."
October 14, 2014 –
page 59
26.34% "The real function of these tests, I decide, is to convey information not to the employer but to the potential employee, and the information conveyed is always: You will have no secrets from us. We don't just want your muscles and the portion of your brain that is directly connected to them, we want your innermost self."
October 14, 2014 –
page 62
27.68% "...trying to think of it as a restaurant, although in a normal restaurant, I cannot help thinking, very few customers smell like they're carrying a fresh dump in their undies."
October 14, 2014 –
page 67
29.91% "The marquee in front of the church is advertising a Saturday night "tent revival," which sounds like the perfect entertainment for an atheist out on her own."
October 14, 2014 –
page 68
30.36% "I can't help letting my mind wander to the implications of Alzheimer's disease for the theory of an immortal soul... it can't possibly matter whether demented diabetics eat cupcakes or not, because from a purely soteriological standpoint, they're already dead."
October 14, 2014 –
page 72
32.14% "I hear her tell a potential customer on the phone that The Maids charges $25 per person-hour. The company gets $25 and we get $6.65 for each hour we work? I think I must have misheard, but a few minutes later I hear her say the same thing to another inquirer."
October 14, 2014 –
page 80
35.71% "But it turns out...we cannot put together $2 between the four of us."
October 14, 2014 –
page 81
36.16% "Still, the size of the place makes us pause for a moment, buckets in hand, before searching out an appropriately humble entrance."
October 14, 2014 –
page 82
36.61% "I learn that Mrs. W is an alumna of an important women's college, now occupying herself by monitoring her investments and the baby's bowel movements... Maybe there's been some secret division of the world's women into breeders and drones, and those at the maid level are no longer supposed to be reproducing at all. Maybe this is why our office manager, who was once a maid herself, wears inch-long fake nails..."
October 14, 2014 –
page 83
37.05% "OK, except that Mrs. W is IN the kitchen, so I have to go down on my hands and knees practically at her feet.... A mop and a full bucket of hot soapy water would not only get the floor cleaner but would be a lot more dignified for the person who does the cleaning. But it is this primal posture of submission - and of what is ultimately anal accessibility - that seems to gratify the consumers of maid services."
October 14, 2014 –
page 85
37.95% "...and stand in the shower for a good 10 minutes, thinking all this water is MINE. I have paid for it, in fact, I have earned it."
October 14, 2014 –
page 88
39.29% "...trying to pretend that it's an accident when a wave washes over me and that I'm not just some pathetic street person using the beach as a bathtub...
...I flash on a scene from my own childhood, of wandering through fields on an intense July day, grabbing berries by the handful as I go. But when Rosalie was a kid she worked in the blueberry fields of northern Maine, and the damage to her shoulder..."
October 14, 2014 –
page 89
39.73% "Do the owners have any idea of the misery that goes into rendering their homes motel-perfect? Would they be bothered if they did know, or would they take a sadistic pride in what they have purchased - boasting to dinner guests, for example, that their floors are cleaned only with the purest of fresh human tears?"
October 14, 2014 –
page 90
40.18% ""I tell all my clients," the trainer informs me, "if you want to be fit, just fire your cleaning lady and do it yourself." "Ho ho," is all I say, since we're not just chatting in the gym together and I can't explain that this form of exercise is totally asymmetrical, brutally repetitive, and as likely to destroy the musculoskeletal structure as to strengthen it."
October 14, 2014 –
page 95
42.41% "But the relevant point about Holly is that she is visibly unwell - possibly whiter, on a daily basis, than anyone in the state. We're not just talking Caucasian here; think bridal gowns, tuberculosis, and death.... manages to feed her husband, herself, and an elderly relative on $30-$50 a week... I'd be surprised if she weighs more than 92 pounds before breakfast, assuming breakfast is even on her agenda."
October 14, 2014 –
page 99
44.2% "Maids, as an occupational group, are not visible, and when we are seen we are often sorry for it."
October 14, 2014 –
page 100
44.64% "Maybe, it occurs to me, I'm getting a tiny glimpse of what it would be like to be black."
October 14, 2014 –
page 102
45.54% "What is this assumption that the hungry are free all day to drive around visiting "community action centers" and charitable agencies? ... I can't have cash, which, God forbid, I would blow at a liquor store, but neither can I have any old food item that might appeal. My dinner choices...are limited...No fresh fruits or vegetables, one can of baked beans, one pound of hamburger, a box of hamburger helper..."
October 14, 2014 –
page 105
46.88% "Don't stop, don't think, don't even pause for an instant, because if you do, you'll be aware of the weariness taking over your legs, and then it will win."
October 14, 2014 –
page 115
51.34% ""What do you think I am, an ogre?" Well, no, though I don't say this, the word I am thinking of is pimp."
October 14, 2014 –
page 128
57.14% "Okay, while I understand what you're saying, Barbara, I just cannot believe you chose to do pot when you knew you were going to be facing a plethora of job interviews and "pee in a cup" requests. That was just dumb."
October 14, 2014 –
page 165
73.66% "Children-hate and fat-hate are cropping up here."
October 14, 2014 –
page 168
75.0% "Am I turning mean here, and is that a normal response to the end of a nine-hour shift?"
October 14, 2014 –
page 181
80.8% "There's something wrong when you're not paid enough to buy a Wal-Mart shirt, a clearance Wal-Mart shirt with a stain on it. "I hear you," she says, and admits Wal-Mart isn't working for hereither, if the goal is to make a living."
October 14, 2014 –
page 220
98.21% "No one ever said that you could work hard - harder even than you ever thought possible - and still find yourself sinking ever deeper into poverty and debt."
October 14, 2014 – Finished Reading

Comments Showing 1-41 of 41 (41 new)

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message 1: by Kandice (new)

Kandice Wow! I've never even heard of this book. Funny about you saying it's all relative, because that's so obviously true. I grew up in a very poor area, but my husband grew up in the opposite situation. We view the world very differently as a result.


Carmen It's an excellent book, and I definitely recommend it, Kandice! Yes, everything is relative. Hopefully you and your husband learn a lot from each other! :)


message 3: by Joe (new)

Joe Strong review of what looks like a strong book, Carmen. Having just finished reading John Steinbeck I think that income inequality or other issues confronting the working class are not discussed enough in fiction or by our elected officials (Elizabeth Warren being the exception). People want to read about elves or teenagers but if a character cleans toilets to make ends meet, that's not selling books. The only answers I have are to treat your servers or retail workers with the dignity and respect they deserve -- I see the opposite nearly every week while I'm sitting near the register of the coffeeshop I write at.


Carmen Joseph: Yes, I see people being rude and short-tempered to service people all the time, and it really grates my cheese. I agree with you that we have yet to find the "Steinbeck of This Generation" (as re: the article I sent you months ago). This is a huge gap that needs filling.

Thanks so much for reading and commenting, Joseph. :)


message 5: by Sam (new) - added it

Sam Great review! I've had this one for a few years, but haven't gotten around to reading it. Love the part about the daydreams.


Carmen Sam - I loved it! The little touches of humor were a necessity - the book would have been too grim without them. I'd recommend reading it someday - if you find the time.

Thanks for reading and commenting!


Carmen Oh, wow, thanks, Beth! *blush*


Kelly This is definitely an eye opener! Shocking at times..in a sad way.


Carmen I know! A lot of people have no idea how backbreaking and damaging a life on minimum wage is. I thought she did a great job of making the hardships of that life clear. Thank you for reading and commenting, Kelly!


Shelby *trains flying monkeys* Great review Carmen. I need to re-read this book. I think it's one that should be read every so often. There's another one I liked that is along the same lines called The American Way of Eating: Undercover at Walmart, Applebee's, Farm Fields and the Dinner Table You might like it also.


Carmen Shelby - Thanks so much! I will add that to my reading list.


Carmen Beth - I plan on reading that, as well!


Caroline I'm so glad you enjoyed this, Carmen. I remember it as a page-turner and so eye-opening and important.


Carmen Thanks, Caroline! Your memory serves you well.


Caroline I added this other one by Ehrenreich to my TBR like the day after it was published. It looks like a winner: Bright-Sided: How the Relentless Promotion of Positive Thinking Has Undermined America


Carmen Ooooh, sounds good!


message 17: by Lisa (new) - rated it 5 stars

Lisa Vegan Excellent review, Carmen. The story that's stuck most with me is the Wal-Mart worker who kept coming back to check for price reductions on a stained shirt, hoping it would get cheap enough so that she could afford to buy it.


Carmen The book is heartbreaking for sure, Lisa.


Jess ❈Harbinger of Blood-Soaked Rainbows❈ I read this more than a decade ago for my college sociology class....I remember loving it. I should definitely re-read it!


message 20: by Donna (new)

Donna Wonderful review, Carmen. Thanks for bringing this important book to my attention.


SUSAN   *Nevertheless,she persisted* Wow,Carmen...one of the best reviews I have read here.


Carmen Jess ❈Harbinger of Blood-Soaked Rainbows❈ wrote: "I read this more than a decade ago for my college sociology class....I remember loving it. I should definitely re-read it!"

Jess - Thought it was amazing the first time, thought it was amazing the second time. I'm filled with anger and despair on every reading.


Carmen Donna wrote: "Wonderful review, Carmen. Thanks for bringing this important book to my attention."

You're welcome, Donna. It's a must-read, and I don't often say that.


Carmen SUSAN wrote: "Wow,Carmen...one of the best reviews I have read here."

Thank you so much, Susan. That means a lot to me!


message 25: by Caroline (new) - added it

Caroline A brilliant review on several levels. Anything that can raise awareness of what it is like to live in poverty has my support. I liked very much what you wrote about your friend too.


Carmen Thank you so much, Caroline.


message 27: by carol. (new)

carol. "RE-READ: 01/20/2016
Everyone needs to read this. So relevant, so important. "

Amen, sista!


Carmen Thanks, Carol!


Melissa ♥ Dog/Wolf Lover ♥ Martin Okay, I really need to read this. Great review!


Carmen Thank you, Melissa! It's a great read!


Melissa ♥ Dog/Wolf Lover ♥ Martin Your welcome. It sounds like it !


Brittney I agree that this book shows the side of minimum wage jobs that no one likes to talk about. Some of the details that Ehrenreich explained were things that I didn't even know about. People who make a decent paycheck but still complain about everything, should read this book to see how thankful they should be that they have a decent paying job and not having to worry about living paycheck to paycheck.


Carmen I agree that this book shows the side of minimum wage jobs that no one likes to talk about. Some of the details that Ehrenreich explained were things that I didn't even know about. People who make a decent paycheck but still complain about everything, should read this book to see how thankful they should be that they have a decent paying job and not having to worry about living paycheck to paycheck.

Thank you, Brittney.


message 34: by Libby (new)

Libby Carmen, it's been a while since I read this. What Ehrenreich wrote about is even more relevant today as the cost of living continues to go up while wages stay stagnant.


Carmen Libby wrote: "Carmen, it's been a while since I read this. What Ehrenreich wrote about is even more relevant today as the cost of living continues to go up while wages stay stagnant."

I know. Unfortunately, things have not gotten better.


message 36: by Bob (last edited Jun 17, 2023 01:45PM) (new) - rated it 4 stars

Bob Newman i was never nickled and dimed, but I had to work in my dad's small factory (the only employee at the time), running machines, making boxes to put the product in, etc. It was extremely boring, noisy, and tiring, but I had to do it. When I went to college I was extremely surprised and then scornful of those privileged kids who said we should drop out and join the working class, start the revolution from there! Utter crap! I was thankful every day that I got out of that job, that I wouldn't have to do it all my life. And that was not under any nasty supervisors or with sexual harrassment. Still, I could see how lucky I was.
Actually I doubt if any of them ever did do low wage work. They were just jiving.


Carmen i was never nickled and dimed, but I had to work in my dad's small factory (the only employee at the time), running machines, making boxes to put the product in, etc. It was extremely boring, noisy, and tiring, but I had to do it. When I went to college I was extremely surprised and then scornful of those privileged kids who said we should drop out and join the working class, start the revolution from there! Utter crap! I was thankful every day that I got out of that job, that I wouldn't have to do it all my life. And that was not under any nasty supervisors or with sexual harrassment. Still, I could see how lucky I was.

Sounds like an experience that influenced your life, Bob.


message 38: by Bob (new) - rated it 4 stars

Bob Newman Definitely.


message 39: by Cara (new)

Cara Wonderful review, Carmen💜!!!!!!!!


Carmen Cara wrote: "Wonderful review, Carmen💜!!!!!!!!"

Thank you so much, Cara!


Julio The Fox Thank you very much, Cara. Barbara was a friend and I loved talking politics with her, including this book.


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