Inform USA Board of Directors and Staff

The Board of Directors is comprised of current and former community navigation professionals representing a wide range of programs and backgrounds.  They are volunteers and are not compensated for their role on the Board.

For more information about a board member's responsibilities, please review the Job Description.

Inform USA Board

  • David Erlandson

    David Erlandson

    President

  • Pamela Hillier

    Pamela Hillier

    Executive Director, Community Connection

    Immediate Past Chair

  • Karen Marc

    Karen Marc

    Senior Director, United Way of Central Maryland

    Vice President

  • Sara Clark

    Sara Clark

    USAging

    Treasurer

  • Lexie Bartunek

    Lexie Bartunek

    Community Living Connections Program Manager , Washington State Community Living Connections

    Secretary

  • Zuri Bender

    Zuri Bender

    Training Supervisor, Aloha United Way 211

    Director

  • Kim Clark

    Kim Clark

    Council on Aging of Southwestern Ohio

    Director

  • Sheritta Davidson

    Epilepsy Foundation

    Director

  • Shirley Fulco

    Shirley Fulco

    Database Director, 211 Northeast Michigan

    Director

  • Marta Garcia

    Marta Garcia

    Bilingual Information and Media Specialist, National Rehabilitation Information Center

    Director

  • John Hoyles

    Community Navigation of Eastern Ontario

    Director

  • Shannon Jones

    Shannon Jones

    Aging Program Administrator, Tennessee Department of Disability and Aging

    Director

  • Richard LaPratt

    United Way of Metro Chicago

    Director

  • Lucinda Lorei

    Lucinda Lorei

    Information, Referral & Relocation Program Manager, Headquarters US Marine Corps

    Director

  • David Mercado

    Senior Director of Operations, United Way of North Carolina

    Director

  • Jennie Pollak

    Jennie Pollak

    CRS, CRS-D/C, LMSW

    Executive Director, Michigan 2-1-1

    Director

  • Nanette Relave

    Nanette Relave

    Senior Director, ADvancing States

    Director

  • Meg Storer

    211 San Diego

    Director

  • Gina Strafford-Ahmed

    Gina Strafford-Ahmed

    CCAP, NCRT, CPM, CRS

    Administrator of Intake & Referral, DuPage County Department of Community Services

    Director

  • Altise Street

    Altise Street

    Outreach Coordinator

    Director

Team

  • Steve Rippe

    Steve Rippe

    Inform USA National Office

    Executive Director

  • Sandra Ray

    Sandra Ray

    MS, CRS

    Inform USA National Office

    Program & Education Director

  • Laura Zile

    Laura Zile

    MSW, LGSW

    Inform USA National Office

    Conference & Logistics Director

  • Jennifer Abels

    Jennifer Abels

    MA, CRS, CRS-DC

    Inform USA National Office

    View Profile

    (240)744-4742

    Standards & Excellence Director

  • Matthew Hundley

    Matthew Hundley

    Inform USA National Office

    View Profile

    (703)218-2477

    Credentialing Director

  • Sarah Pottelberg

    Sarah Pottelberg

    MLIS, CRS-DC

    Inform USA National Office

    Special Projects Coordinator

  • Andy Bethke

    Andy Bethke

    MSW, APSW, CRS-A/D

    Inform USA National Office

    Training & Education Coordinator

  • Leah Hayes

    Leah Hayes

    Inform USA National Office

    View Profile

    (229)531-6561

    Member Services Associate