.COM
17.52
.DE
(Germany)
4
.EU
(European Union)
10.2
61
.ORG
14.4
82
.PRO
48.12
31
.LIVE
48
2.51
.SOCIAL
59.4
7.51
.CLOUD
23.52
33
.SHOP
56.2752
.NL
(Netherlands)
12
.XYZ
20.52
1.991
.QPON
31.32
2.521
.CL
(Chile)
79.8
25.2123
.MAKEUP
20.52
1.51
.COM.TC
(Turks and Caicos Islands)
60
301
.BEAUTY
20.52
1.51
Competence
- Specialized in managing a wide range of domain portfolios
- Nearly every domain extension worldwide available for registration
- Successful in the domain business since 2004
- Numerous direct accreditations
- Automation of the ordering processes
- All functions are controllable via API
Security
- Nameservers at 56 different locations worldwide and Anycast DNS without extra charge
- Registrant details are protected through Whois-Privacy
- Two-factor authentication with Mobile TAN
- SSL, DNSSEC and DANE available for many domains to increase security
Satisfaction
- Professional telephone support at regular rate
- Targeted e-mail support via our ticket system
- Comprehensive knowledge base available 24 hours a day
- 5 star ratings
News
September 3, 2025 saw a major outage in our systems. The root cause was an error in the storage software Ceph, on which our hosting infrastructure is based.
As a result, websites and emails for many customers were only partially or not at all available for several days. Particularly critical was the initial uncertainty of whether all data could be fully restored. While backups were available, they were not up to date.
Our goal was to restore basic functions such as sending and receiving emails as quickly as possible. We managed this by the evening of September 5. A few days later, we were also able to secure the complete data sets and gradually restore them. On September 9, it was confirmed: no data was lost.
This email provides a brief overview of the incident. A detailed report can be found on our blog at inwx.blog (German only).
We are pleased to inform you that the emails from the previously missing period between 01 September 2025, 4:30 p.m. and 03 September 2025, 5:30 p.m. have now been fully restored. All messages you received during this timeframe, which were not included in our earlier backups, are now available in your mailboxes.
On Thursday evening, our former Ceph storage system was brought back online. This allowed us to create a separate backup that also contained the missing emails. Over the weekend, we integrated these messages into your mailboxes. The work was successfully completed during the night leading into Sunday.
Our hosting environment is now fully operational again. Websites, emails, and databases are completely available and stable.
By the end of September, you will receive a detailed statement from us with further technical information. We are already working intensively on solutions to improve the long-term stability of our hosting services and to ensure faster recovery in the event of any future disruptions. We will, of course, keep you informed separately about these measures.
We sincerely thank you for your feedback, patience, and support over the past two weeks. Your trust is important to us, and we are committed to restoring it through reliable improvements.
Should you unexpectedly encounter any further issues, please contact our support team – they will be happy to assist you at any time. We also remain open to receiving your feedback and constructive criticism.
Register and manage your domains round the clock, 24 hours a day. With the registration in real time you get numerous domains already within a few seconds. Define the registrant, further contacts and also nameservers with all supported record types by yourself.
With three independent name servers we offer a high reliability. You can use our name servers (NS) also under your domain name as virtual nameservers. If you operate your own NS you can use our name servers as secondary DNS. If you are a developer you can use our API (XML-RPC/JSON-RPC) to manage your domains.
Our competent support team will assist you promptly with all requests. We are at your service, via e-mail, round-the-clock and can be contacted by phone during business hours. Answers to many questions are available in our knowledge base that is also reachable outside business hours.
