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MONTUNO DC - PAYMENT & CANCELLATION POLICIES 

​We strive to provide a seamless and enjoyable experience for all our participants. To ensure clarity and fairness, we have outlined our policies regarding registration, payments, refunds, and class attendance. Please take a moment to review these guidelines to understand our terms and conditions thoroughly. If you have any questions or need further assistance, feel free to reach out to our support team.

 

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4-Week Series Policy

  • Refunds are available for cancellations made at least 48 hours before the class starts, minus a $10 processing fee.

 

  • Late cancellations (within 48 hours of the class start time) incur a $33.60 fee.

  • No refunds, credits or make-up classes are provided for non-attendance.

  • 4-week series registrations are non-transferable and cannot be paused, extended, or carried over to future sessions.

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Drop-Ins Policy

  • No refunds are available after purchase.

  • Drop-in fees can be applied towards the current 4-week series or a monthly pass within the same session.

  • First-timers (no previous dance experience) may drop in the first two weeks of any 4-week Beginner series; after the second week, it is possible but not recommended.

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Monthly Pass Policy

  • No refunds are available after purchase.

  • The pass is valid only for the 4-week session in which it is purchased, unless it states it is for a future session, in which case it applies to the next session.

  • The pass is non-transferable and cannot be paused, extended, or carried over to future sessions.

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Private Lessons Policy

  • No refunds are available after purchase.

  • Packages must be fully redeemed within 6 months of the first booking.

  • No refunds or credits are provided for non-attendance.

  • No refunds are available after purchase.

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Cancelled Classes by Montuno Dance Company Policy

  • If Montuno Dance Company cancels a class, a makeup class will be offered, or a credit will be provided.

  • There are no refunds for cancellations due to weather, but makeup lessons may be offered.

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By purchasing services, you agree to pay the indicated fees and to adhere to the studio's policy and etiquette. If you have any questions or require further assistance, please do not hesitate to contact us.

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