Unified Installer

Quick Start Guide

Before using the dashboard, note the following:
1 Getting Started 3 Using the Dashboard • If a prerequisite indicates a restart is required, the dashboard continues to install
This document provides information on how to use the Unified Installer. Procedures The following section provides guidance on how to navigate and select products for all items and notifies that a restart is required at the end of the install process.
include, navigating the Unified Installer dashboard and how to select and install installation using the dashboard. • If selections have been made and the home icon is selected all, selections will be
the various software products available. Software products available on the Unified retained.
Installer include Software House’s C·CURE 9000 and American Dynamics’ victor Selecting Tiles • To remove all selections: select the home icon then select an alternative brand.
products as well as C·CURE Services and Integration drivers. The Unified Installer is Select the tiles to add and remove products to/from the installation. • Start Over navigates to the Welcome screen and removes all selections.
available on DVD or via download from the American Dynamics or Software House • Selecting Install at any stage navigates to the Final Review (Install) screen.
websites. A blue tile can be • The navigation bar is not displayed on the Welcome screen.
A gray tile cannot be
selected. • If prerequisites are required, the Prerequisites Install screen displays when you
selected. The option has
Each installation is unique, you should carefully plan and design how your been disabled. select Install on the Final Review screen. When no prerequisites are required,
system is to be implemented. Relationships and dependencies between various Install begins installing the product.
system elements often require specific sequences for configuration, setup • If victor Application Server has been previously installed, the C·CURE Evaluation
and installation. Your AD/SWH Security Integrator should adapt the details and When a tile has been tile and victor Express tile are disabled.
sequence of your implementation to suit your needs. selected, the Next and
• If victor Express has been previously installed, the victor Client tile are disabled.
Install buttons become
A white tile has been active. Next navigates to
For typical victor/C·CURE 9000 installations, you should initially install software on all selected for installation. the next screen, Install
computers in the security system. navigates to the Final
4 Software Products and Integrations
Review (Install) screen.
For configuration information refer to the C·CURE 9000 Installation and Upgrade Software Products
Guide or the victor Administration Configuration Guide. Upgrade, Repair or Remove an Installation
If a previous version of the software exists on the system, the tiles display additional The following software products can be installed using the dashboard.
Before installing the software, ensure: text as shown below: American Dynamics Software House
• Systems have sufficient disk space to run and install the applications. • victor Application Server & victor Unified Client • victor Application Server & C·CURE 9000 Client
• Systems meet the minimum hardware and software requirements detailed in the Repair/Remove (SQL Server Express 2012 optional) (SQL Server Express 2012 optional)
relevant victor/C·CURE data sheets. The Unified Installer will check that each Where applicable, • victor Unified Client • C·CURE Evaluation
the current software Upgrade
system meets the minimum hardware, software and disk space requirements. If version can be The current • victor Express* • C·CURE 9000 Client & victor Unified Client
the minimum requirements are not met, the installer displays a warning. You can modified, repaired software version
• C·CURE Services
can be upgraded.
continue the installation but system performance may be affected. or removed.
• C·CURE 9000 Client Auto Update
• You have valid System licenses and Software Support Agreement (if applicable).
• You have administrative privileges on all relevant systems. *If upgrading from victor Express to victor Application Server go to Procedure 25.

Integration Options
2 Product Installation Navigation Bar
When you move from the Welcome screen, a navigation bar displays. You can use Unification drivers are available for installation via the Unified Installer. Go to
The Unified Installer runs the dashboard, which allows you to select multiple products Procedure 19, victor and C·CURE Integrations for further information.
and services for installation. Once you have made your selections based on the this to navigate the dashboard.
product(s) required, select ‘Install’ to start the installation process. Integrations can Return to the Welcome View the Clients screen. View the
NOTE: victor and C•CURE will require a software license upgrade to utilize the
also be selected and installed separately. screen. All selections are This option is not resources
retained unless a new available within American available on selected Integrations.
brand is selected. Dynamics. the installer.
Licensing of the software is managed by the License Manager.

It is recommenced that the server software is hosted on a dedicated server. Client

5 Software Prerequisites
software must be installed on every computer in the system including the server. All required software prerequisites are available as part of the Unified Installer and are
Display the Display the Integrations installed as part of the normal installation process.
The Unified Installer installs all necessary third-party software (prerequisites) before Platforms screen. and Services screen. This
option is not available within Alternatively, items can be downloaded from their respective websites. The Microsoft®
installing the selected software products. American Dynamics.
• Microsoft.NET Framework 4.5 is required to run the dashboard. If this is not items can be downloaded through Windows Automatic Updates or manually from the
currently on the system, you are prompted to install before the dashboard will run. Selecting Services Microsoft.com website.
How to select services.
Before running the Unified Installer, note the following: The following prerequisites are installed via the Unified Installer:
• Go to product data sheet for minimum and recommended system requirements. • Microsoft Visual C++ 2008 SP1 Redist • Microsoft SQL Server 2012 Express
• For upgrades, the installation steps may vary from those detailed in this setup • Microsoft Visual C++ 2010 SP1 Redist • DirectX June 2010 Redist
guide. Select the check box to • Microsoft Visual C++ 2012 Update 4 Redist • Microsoft SQL 2012 LocalDB
• You must perform upgrades, repairs and uninstalls using the original installer add the corresponding
service to the installation. • Microsoft SQL Server Compact 4.0 SP1 • ADSDK Redistributable
account.
• Microsoft Provider Services v2.1 • Tyco Update Server
• Upgrades from victor Express to victor Professional require a license.
• For a unified C·CURE and victor installation select Software House. • Microsoft Synchronization v2.1 • Microsoft Database Providers v3.1
• If software has been previously installed, the dashboard may not start on the • Microsoft Primary Imteroperability Assemblies 2005 • Microsoft.NET 4.5 Full
Welcome screen. When a C·CURE installation is detected, the dashboard Install becomes active • Microsoft.NET Framework 4.5.1 Language Packs • Microsoft.NET Framework 3.5 SP1
defaults to the Software House, Platforms screen. When a victor Express when a service is • Microsoft Access Database Engine • Intellex API v5.0
installation is detected, it defaults to the American Dynamics, Products screen. selected.

6 Starting the Unified Installer 9 Selecting victor Express 11 Selecting C·CURE Evaluation
1. Close any programs currently running. 1. Go to Procedure 6, Starting the Unified Installer. 1. Go to Procedure 6, Starting the Unified Installer.
2. Run the Setup file: 2. Select American Dynamics and then select Next. The Platforms screen displays. 2. Select Software House then select Next. The Platforms screen displays.
• If you have a DVD insert the Unified Installer DVD. The dashboard will 3. Select the victor Express tile. 3. Select the C·CURE Evaluation tile.
autorun. 4. Select Install. Go to Procedure 16 Installing victor Express step 2. If SQL is not installed on the computer the Install SQL Server 2012 Express
• If you have downloaded the Unified Installer, double-click setup.exe to run. 5. Refer to Licensing for information on how apply for and add a victor Express check box will display. Select the check box to add SQL Server 2012 Express
The dashboard Welcome screen displays. license. to the installation.
Installer notes: 4. Select Next. The Final Review screen displays listing the software selected for
American Dynamics Installations installation.
• Selecting victor Application Server and victor Unified Client. Note: C·CURE 9000 Client is selected by default.
• Selecting victor Unified Client only. 5. Select Install to continue.
• Selecting victor Express. If prerequisites are required, they are listed along with victor Unified Client, read
the Terms and conditions in the EULA and select the check box to continue the
7 Selecting victor Application Server installation.
6. Select Install to begin installing the prerequisite items,
Ensure your user account has administrator privileges before you begin to install. OR
For Laptop installations only: Select Start Over to return to the Welcome screen and reselect products for
a. Ensure only 1 standard LAN card is enabled. installation.
b. Restart the system.
c. Re-enable adaptors after installation is complete.
Software House Installations 7. Go to Procedure 14, Installing victor Application Server step 2.
8. Go to Procedure 17, Installing C·CURE 9000 Client step 2.
1. Go to Procedure 6, Starting the Unified Installer. • Selecting victor Application Server and C·CURE 9000 Client. 9. Refer to Licensing for information on how to apply for and add a C·CURE license.
2. Select American Dynamics then select Next. The Platforms screen displays. • Selecting C·CURE Evaluation and C·CURE 9000 Client.
• Selecting C·CURE 9000 Client.
3. Select the victor Application Server and Client tile.
• Selecting C·CURE Services.
12 Selecting C·CURE 9000 Client
If SQL is not installed on the computer the Install SQL Server 2012 Express
check box will display. Select the check box to add SQL Server 2012 Express 1. Go to Procedure 6, Starting the Unified Installer.
to the installation. 10 Selecting victor Application Server and C·CURE 2. Select Software House then select Next. The Platforms screen displays.
Note: victor Unified Client will be installed by default. 9000 Client 3. Select Clients from the navigation menu.
4. Select Install. The Final Review screen displays. 4. Select the C·CURE 9000 Client tile.
Ensure your user account has administrator privileges before you begin to install. 5. Select Next. The Integrations and Services page displays.
If prerequisites are required, they are listed along with the victor Application For Laptop installations only:
Server and victor Unified Client. 6. Select the services to install by selecting the corresponding check box, if required.
a. Ensure only 1 standard LAN card is enabled. 7. Select Next. The Final Review screen will display, listing the software selected for
5. Select Install. If required, read the Terms and conditions in the EULA and select b. Restart the system.
the check box to continue the installation. installation.
c. Re-enable adaptors after installation is complete. 8. Select Install to continue.
6. Select Install to begin installing the prerequisite items if they are required,
1. Go to Procedure 6, Starting the Unified Installer. If prerequisites are required, they are listed along with victor Unified Client, read
OR
2. Select Software House then select Next. The Platforms screen displays. the Terms and conditions in the EULA and select the check box to continue the
Select Start Over to return to the Welcome screen and reselect products for
3. Select the victor Application Server and C·CURE 9000 Client tile. installation.
installation.
If SQL is not installed on the computer the Install SQL Server 2012 Express 9. Select Install to begin installing the prerequisite items if they are required,
When Install is selected, the prerequisite items will be installed.
check box will display. Select the check box to add SQL Server 2012 Express OR
If SQL Express has been selected the SQL Sever 2012 Setup will also initiate. On
to the installation. Select Start Over to return to the Welcome screen and reselect products for
completion, the victor Application Server Setup Wizard displays.
4. Select Next. The Client screen displays. installation.
7. Go to Procedure 14, Installing victor Application Server step 2.
5. Select victor Unified Client to add this to the installation if required. 10. Go to Procedure 17, Installing the C·CURE 9000 Client starting at step 2.
8. Go to Procedure 15, Installing victor Unified Client step 2.
Note: C·CURE 9000 Client is selected by default. 11. If selected, go to Procedure 18, Installing C·CURE Services step 2.
9. Refer to Licensing for information on how to apply for and add a victor license.
6. Select Next. The Integrations and Services page displays. 12. Refer to Licensing for information on how to apply for and add a C·CURE license.
7. Select the services to install by selecting the corresponding check box, if required.
8. Select Next. The Final Review screen displays, listing the software selected for
8 Selecting victor Unified Client installation.
1. Go to Procedure 6, Starting the Unified Installer. 9. Select Install to continue. 13 Selecting C·CURE Services
2. Select American Dynamics then select Next. The Platforms screen displays. If prerequisites are required, they are listed along with the victor Application
3. Select the victor Unified Client tile. 1. Go to Procedure 6, Starting the Unified Installer.
Server and victor Unified Client.
4. Select Install. The Final Review screen displays. 2. Select Software House then select Next. The Platforms screen displays.
10. Select Install. If required, read the Terms and conditions in the EULA and select
If prerequisites are required, they are listed along with victor Unified Client, read 3. Select Integrations and Services from the navigation menu. The Integrations
the check box to continue the installation.
the Terms and conditions in the EULA and select the check box to continue the and Services screen displays.
11. Select Install to begin installing the prerequisite items if they are required,
installation. 4. Select the required services by selecting the corresponding check box.
OR
5. Select Install to begin installing the prerequisite items, 5. Select Install. The Final Review displays, listing the services that will be installed.
Select Start Over to return to the Welcome screen and reselect products for
OR 6. Select Install to begin installing the selected products,
installation.
Select Start Over to return to the Welcome screen and reselect products for OR
12. Go to Procedure 14 Installing victor Application Server step 2.
installation. Select Start Over to return to the Welcome screen.
13. Go to Procedure 17 Installing C·CURE 9000 Client step 2.
When Install is selected, the prerequisite items will be installed if they are 7. Go to Installing C·CURE Services 18 starting at step 2.
14. If selected, go to Procedure 15, Installing the victor Unified Client step 2.
required. 15. If selected, go to Procedure 18 Installing C·CURE Services step 2.
© 2014 Tyco Security Products. All Rights Reserved
6. Go to Procedure 15, Installing the victor Unified Client step 1. 16. Refer to Licensing for information on how to apply for and add a C·CURE license.
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 Unified Installer
Quick Start Guide
14 Installing victor Application Server 16 Installing victor Express 19 victor and C·CURE Integrations
Go to Procedure 7 or Procedure 10 for information on how to initiate a victor Go to Procedure 9 for information on how to initiate a victor Express installation. Optional Integrations are available as part of the Unified Installer. The integration
Application Server installation. 1. The victor Express Installer displays. options are not installed via the dashboard but can be accessed using the Resources
1. The victor Application Server Installer displays. 2. Select Next. The End-User License Agreement displays. option on the Navigation menu, this will allow you to browse to the integrations folder
2. Select Next to start the victor Application Server installation. The End-User 3. Read the license agreement and select I accept the terms in the license and access the required setup files.
License Agreement screen displays. agreement to continue the installation.
3. Read the license agreement and select I accept the terms in the license 4. Select Next. The Ready to Install screen displays. NOTE: victor and C•CURE may require a software license upgrade to utilize the
agreement to continue the installation. 5. Select Install to begin the installation. The progress bar updates to show selected Integrations.
4. Select Next. The Customer Information screen displays. the installation progression. On completion the victor Express Setup Wizard The following integration options are available:
5. Enter a User Name and Organization in the text boxes. Completed screen displays. License
Integration Type Compatible with...
6. Select Next. The Setup type screen displays. 6. Select Finish to exit the setup wizard for victor Express. Required
7. Select the type of installation required: victor C·CURE Unified
• Typical, all files are installed to the default location and a Standalone server NOTE: Windows Authentication/Single Sign-on is not supported in victor Express.
MZX Fire Alarm Yes   
with a local or remote database instance will be configured. Select Next. For a new installation the default username is ‘admin’ and the password is ‘victor123’.
• Advanced, required for Enterprise users, allows you to choose where to When an upgrade is performed the installer account password will reset to ‘victor123’. Simplex 4100 Fire Alarm Yes   

install the files, what type of server to configure and where the database To maintain security the password should be changed after logging in. SurGard Intrusion Yes   
instance is to be located. Select Next, and step through the wizard to Installer notes: Bosch Intrusion Yes   
configure the installation to your requirements.
DSC Intrusion Yes A
  
8. The Ready to Install the Program screen displays.
9. Select Install to start the victor Application Server installation. The progress bar ITV2 Intrusion YesC   

updates to show the installation progression. On completion, the victor Application DMP Intrusion Yes C
  
Server Setup Wizard Completed screen displays. Galaxy Intrusion Yes C
  
10. Select the corresponding check box to Launch the licensing application, Show 17 Installing C·CURE 9000 Client C·CURE WebService Web Service Yes   
the Release Notes (PDF) or Show the Windows Installer log.
11. Select Finish to exit the setup wizard for the victor Application Server. The Go to Procedure 12 for information on how to initiate a C·CURE 9000 Client victor WebService Web Service Yes   
licensing application installation.
Entrapass Access Control Yes   
NOTE: The License Manager application screen will display. Do not apply a licence 1. The C·CURE 9000 Client Installer Wizard displays.
2. Select Next. The End-User License Agreement displays. KONE (1+2) Elevator Yes C
  
until you have completed all of the required software installations. Refer to Licensing
for information on how to apply for and add a licence. 3. Read the license agreement and select I accept the terms in the license Otis (1) Elevator Yes   
agreement to continue the installation. Otis (2) Elevator Yes C
  
4. Select Next. The Customer Information screen displays.
15 Installing victor Unified Client 5. Enter a User Name and Organization in the text boxes.
Thyssen Krupp Elevator Yes   

6. Select Next. The destination folder selection screen displays. AI Phone Intercom Yes   
Go to Procedure 8 for information on how to initiate a victor Unified Client installation. 7. If required, select Change to modify the location of the destination installation Commend Intercom Yes   
1. Select the language for the installation from the drop-down list. Select OK. The folder. Assa Abloy 5.0 Reader Yes C
  
victor Unified Client Setup Wizard displays. 8. Select Next. The Server screen displays.
2. Select Next. The End-User License Agreement displays. 9. Enter a Server name or IP address in the text box.
HID Edge Reader Yes   
3. Read the license agreement and select I accept the terms in the license 10. Select Next. The Ready to Install the Program screen displays. Elpas Real Time Location Yes   
agreement to continue the installation. 11. Select Install to begin the installation. The progress bar will update to show the Intellex Video Yes AB
  
4. Select Next. The destination folder selection screen displays. installation progression. On completion the C·CURE 9000 Client Setup Wizard
5. If required, select Change to modify the location of the destination installation VideoEdge Video Yes AB
  
Completed screen displays.
folder. 12. Select the corresponding check box to Show the Windows Installer log file or
HDVR Video Yes AB
  
6. Select Next. The Installation options screen displays. Show the release notes (PDF). ADTVR Video YesA B   
7. Configure the installation options as required. 13. Select Finish to exit the setup wizard for C·CURE Client. Digifort Video Yes   
• Select Help to provide additional information on how a feature is installed.
• Select Space to display the current disk space requirements. Exacq Video Yes AB
  

8. Select Next. The Database Location for the victor Application Server screen 18 Installing C·CURE Services GPI BiDirectional Yes B
  
displays. Go to Procedure 13 for information on how to initiate a C·CURE Service installation. A
License is included for C·CURE 9000 Licence is included for victor Integration will be available soon
B C

9. Select the location for the victor Application Server database: 1. The selected C·CURE service Wizard displays.
• If the SQL database is installed on this computer, select This Computer. 2. Select Next. The End-User License Agreement displays. 20 Selecting and Installing Optional Integrations
• If the SQL database is installed on a different computer, select Remote 3. Read the license agreement and select I accept the terms in the license 1. Select Resources from the navigation menu. The Unified Installer folder displays
Server and enter the location in the Specify Server name or IP address text agreement to continue the installation. in Windows Explorer.
box. 4. Select Next. The destination folder selection screen displays. 2. Double-click the Integrations folder. The folder contents display. These folders
10. Select Next. The Ready to Install victor Unified Client screen displays. 5. If required, select Change to modify the location of the destination installation contain the integration types available for installation as seen in the table above.
11. Select Install to begin the installation. The progress bar updates to show the folder. 3. Double-click the required folder. The folder contents will be displayed by brand as
installation progression. On completion, the victor Unified Client Setup Wizard 6. Select Next. The Ready to Install the Program screen displays. seen in the table above.
Completed screen displays. 7. Select Install to begin the installation. The progress bar will update to show the 4. Double-click the required folder. The setup file will be displayed.
12. Select the corresponding check box to Launch victor Unified Client or Show installation progression. On completion, the selected C·CURE service Setup 5. Double-click the setup file and step-through the setup wizard to install the
the Windows Installer log. Wizard Completed screen displays. integration.
13. Select Finish to exit the setup wizard for victor Unified Client. 8. Select Finish to exit the setup wizard. 6. Select Finish to exit the setup wizard.

NOTE:
21 Licensing • A SAS license can only be applied to a SAS installation. 27 Repair/Remove a victor Application Server
Licensing is managed via the License Manager application. The Application • A MAS license can only be applied to a MAS installation. and Client Installation
allows licenses to be applied. It also displays license status and lists all licensed • A victor Express license cannot be applied to a victor Professional installation. The following provides information on how to repair or remove a unified installation:
components. • A victor Professional license cannot be applied to a victor Express installation. Repair/Remove victor Application Server
• If victor Professional has been installed and C·CURE is then added to the system, 1. Depending on your software configuration go to the following procedures which
A 60-day trial period is provided with victor Professional, victor Express and a you will require a new victor Professional license as well as a C·CURE license. allow you to select the product for repair or removal:
C·CURE installation. C·CURE Evaluation provides a 60-day evaluation license. After When you apply the licenses, be sure to apply the victor license first, followed by • Running victor Application Server and victor Unified Client: go to Procedure 7,
60-days you must license the product to continue using it. the C·CURE license. Selecting victor Application Server and victor Unified Client, steps 1 thru 3.
• If C·CURE has been installed and victor Unified Client is added to the system you OR
This period may not apply if a MAS or SAS are used or if a C·CURE upgrade has will require a new C·CURE license as well as a victor Unified Client license. When • Running victor Application Server and C·CURE 9000 Client: go to Procedure
been performed. Your AD/SWH Security Integrator will provide all the necessary you apply the licenses, be sure to apply the C·CURE license first, followed by the 10 Selecting victor Application Server and C·CURE 9000 Client, steps 1 thru 7.
information. victor Unified Client license. 2. Select Install. The Final Review screen displays, listing the software to be
repaired or removed.
To Register you require the following: 24 Upgrade an existing Software Installation 3. Select Install. The victor Application Server Setup Wizard displays.
1. Internet Connection. To initiate a software upgrade you first need to select the product on the dashboard 4. Select Next. The Program Maintenance screen displays.
2. Valid email account. then follow the installation procedure to install the upgrade. 5. Select the type of maintenance required:
3. Valid Software Support Agreement. • Repair: fixes errors in the most recent installation by repairing missing and
4. The System Information file must be generated on the computer for which the Go to procedure 7 thru 13 and follow the selection procedure relevant to the product corrupt files, shortcuts and registry entries.
license is intended. The XML file contains information specific to the machine you are upgrading. The product tile will display ‘Upgrade’ as seen in procedure 3, a. Select Next. The Ready to Repair screen displays.
on which it was generated. Therefore the license created is exclusive to that Upgrade, Repair or Remove an Installation. b. Select Repair. The Installing victor Application Server screen displays and
computer and will not work on any other. the progress bar updates to show the repair progress. On completion the
NOTE: victor Application Server Setup Wizard Completed screen displays.
NOTE: It may take one business day to receive your license. • When performing an upgrade, the installation steps may vary from those detailed c. Select Finish.
in this quick start guide. • Remove: selects victor Application Server for removal from the system.
• You must perform upgrades using the original installer account.
22 Apply for a License • Upgrades to a major release will require a new license, refer to your AD/SWH
a. Select Next. The Uninstall Options screen displays. If required, select the
Drop Product Database check box to delete the database.
For Laptop installations only, before applying for a license: Security Integrator for more details. b. Select Next. The Ready to Remove screen displays.
a. Ensure only 1 standard LAN card is enabled (disable WiFi and Bluetooth).
b. Restart the system. 25 Upgrading from victor Express to victor c. Select Remove. The Removing Unified screen displays, and the progress
bar updates to show the removal progress. On completion the victor
c. Re-enable adaptors after the license request is complete. Unified Client Applications Server Setup Wizard Completed screen displays.
1. Double-click the Licensing icon on the Desktop. The License Manager displays. Before upgrading to victor Unified Client from victor Express you MUST uninstall victor d. Select Finish.
2. Select Generate. The Save As screen displays. Express. 5. Depending on your software configuration, either the C·CURE 9000 Client or
a. Enter a File name in the text box. (Default filename is available if required). 1. Go to Procedure 9, Selecting victor Express, steps 1 thru 3. victor Unified Client Setup Wizard screen displays. Go to Modify, repair or remove
b. Browse to a suitable folder to which the file will be saved. 2. Select Install. The Final review screen displays listing the software to be
victor Unified Client or Repair or remove C·CURE 9000 Client below for details.
c. Select Save. An .xml file is generated and saved to the location specified. removed.
4. On a computer with internet access launch the Software Registration internet web 3. Select Install. The victor Express Setup Wizard displays.
page. 4. Select Next. The Repair or remove Installation screen displays. Modify, repair or remove victor Unified Client
• To register a victor product visit http://www.americandynamics.net/Support/ 5. Select Remove. 1. Select Next. The Program Maintenance screen displays.
RegisterDefault.aspx 6. Select Next. The Ready to remove victor Express screen displays. 2. Select the type of maintenance required:
• To register a C·CURE product visit http://www.swhouse.com/Support/software_ 7. If required, select the Drop the victor Express databases check box to remove • Modify: allows you to reconfigure the installation. Go to Procedure 15
registration.aspx these from the system. Installing victor Unified Client step 8 thru 13.
5. Complete the registration form and submit the generated .xml file. The license 8. Select Remove to start the removal process. The Removing victor Express • Repair: fixes errors in the program. Select Next. When the Ready to Repair
file/s will be sent to the email address specified. screen displays and the progress bar updates to show the removal progress. On screen displays, select Install to start the repair process.
6. Go to Procedure 23, Add a New License. completion the Unified Server Setup Wizard Completed screen displays. • Remove: removes victor Unified Client from the system. Select Next. When
9. Select Finish. the Remove victor Unified Client screen displays, select Remove to start the
10. Go to Procedure 8, Selecting victor Unified Client. removal process.
23 Add a new License 3. When the victor Unified Client Setup Wizard Completed screen displays, select
Finish.
1. Save the license file (.LIC or .TLIC) file to a local directory. 26 Repair or Remove a Software Installation
2. Double-click the Licensing icon on the Desktop. The License Manager displays.
3. Select Add New License. The Open screen displays. To initiate a software repair or removal you first need to select the product on the Repair or remove C·CURE 9000 Client
4. Browse to the .LIC or .TLIC license file and select Open. dashboard. Go to procedure 7 thru 13 and follow the selection procedure relevant 1. Select Next. The Repair or remove installation screen displays.
5. You are prompted to confirm the License update and service restart. Select Yes to the product you are repairing or removing. The product tile will display ‘Repair/ 2. Select the type of maintenance required:
to continue, which will restart services if they are running. This may take a few Remove’ as seen in procedure 3, Upgrade, Repair or Remove an Installation. • Repair: fixes errors in the program. Select Next. When the Ready to Repair
minutes. Complete the procedure. screen displays, select Install to start the repair process.
6. The software will no longer run on a trial basis. You can use the License Manager • Remove: removes C·CURE 9000 Client from the system. Select Next. When
to view the current license information, selecting the victor tab or the C·CURE When the product setup wizard displays, select Next to display the Program the Remove C·CURE 9000 Client screen displays, select Remove to start
tab. Maintenance screen. Select either Repair or Remove and step through the setup the removal process.
7. If you encounter any problems, please see the licensing instructions .pdf included wizard to complete the task. 3. When the C·CURE 9000 Client Setup Wizard Completed screen will display,
with the license E-mail. select Finish. © 2014 Tyco Security Products. All Rights Reserved
NOTE: You must perform repairs and uninstalls using the original installer account. 8200-1065-01 A0