HOUSEHOLD SERVICES
EXPLORATORY COURSE
Grades 7 and Grade 8
What Is This Module About?
This Module is an exploratory and introductory course on
Household Services which leads you to Household
Services National Certificate Level II ( NC II)1.
It cover 3 common competencies in Household Services
that a Grade 7/Grade 8 Technology and Livelihood
Education (TLE) students like you ought to possess,
namely:
1) Use and maintenance of cleaning tools/equipment;
2) Practice occupational health and safety procedures;
3) Maintain an effective relationship with
clients/customers; and
What Is This Module About?
These 3 common competencies are covered separately in 3 Lessons.
As shown below, each lesson is directed to the attainment of one or two learning
outcomes:
Lesson 1 – Competency : Use and maintenance of cleaning tools/equipment
Learning Outcomes (LO) 1 Use appropriate cleaning tools, equipment, supplies
and materials; and
Learning Outcomes (LO) 2 Maintain cleaning equipment.
Lesson 2 – Competency : Practice occupational health and safety procedures
Learning Outcomes (LO) 1 Identify /Evaluate hazards and risks;
Learning Outcomes (LO) 2 Control hazards and risks; and
Learning Outcomes (LO) 3 Maintain occupational health and safety awareness.
Lesson 3 – Competency: Maintain an effective relationship with clients/customers
Learning Outcomes (LO) 1 Maintain a professional image; and
Learning Outcomes (LO) 2 Build credibility to meet customers/clients’
requirements.
LEARNING OUTCOMES:
At the end of this Lesson you are expected
to do the following:
LO 1. use appropriate cleaning tools, equipment, supplies and
materials; and
LO 2. maintain cleaning equipment
Definition of Terms
Corrective or reactive activity - unscheduled,
unplanned task, usually associated with greater
hazards and higher risk levels like repairing
something to get it working again.
Floor buffer - an electrical appliance that is used
to clean and maintain non-carpeted floors, such
as hardwood, marble, tile or linoleum. It is also
known as a floor polisher or floor burnisher. If it is
a high speed floor buffer with a pad it rotates at
over 1000 RPM (rotation per minute).
Definition of Terms
Housekeeping - the act of cleaning the rooms and
furnishings of a home.
Maintenance - an act or process of preserving a
tool or equipment. It is working on something to
keep it in a functioning and safe state and
preserving it from failure.
Management - the process of designing and
maintaining an environment in which individuals,
working together in groups, efficiently accomplish
selected aims.
Definition of Terms
Preventive or proactive activity - usually a planned
and scheduled process that is usually carried out to
keep something functional.
Tools - devices that can be used to achieve a task,
but not consumed in the process.
Vacuum cleaner - a device that uses an air pump to
create a partial vacuum to suck up dust and dirt,
usually from floors, and optionally from other
surfaces as well.
What Do You Already Know?
What Do You Need To
Know?
TYPES AND USES OF CEANING TOOLS,
EQUIPMENT, SUPPLIES AND
MATERIALS
Information Sheet 1.1
How Much Have You
Learned?
How Do You Apply What
You Have Learned?
How Well Did You
Perform?
What Do You Need To
Know?
SAFETY MEASURES IN DOING
HOUSEHOLD TASKS
Information Sheet 1.2
Housekeeping is not just cleanliness.
It includes keeping work areas neat and
orderly; maintaining halls and floors free of
slip and trip hazards; and removing of waste
materials (e.g., paper, cardboard) and other
fire hazards from work areas.
Safe Use
Risks can vary greatly.
What important is, whoever has to use any tool or piece of
equipment as part of their job does so with care.
To ensure safe use, employers must orient workers and
provide suitable information.
They must also check that workers have the appropriate
qualifications to use intricate tools and equipment.
In addition, as part of their health and safety strategy
employers should offer orientation and training.
This isn’t necessary for basic items, but when certain tools
and equipment change, orientation and orientation
improves skills and reminds users of safety procedures.
Material handling safety
Handling material is a daily function in the
workplace. All too often it is a task taken for
granted, with little knowledge of or attention to
the consequences if done incorrectly.
The National Safety Council offers tips on the
following:
Power Lifting
Protect Yourself
Use the correct hand protection; wear gloves to
prevent cuts.
Wear safety shoes to prevent injury to your feet from a
dropped item.
Size up the Load
A. Determine if you can carry a load comfortably; tip it
on its side.
B. Get help if the load is too big or bulky for one
person.
C. Check for nails, splinters, rough strapping, and rough
edges.
Power Lifting
Lift It Right
Make sure your footing is solid.
Keep your back straight, with no curving or
slouching.
Center your body over your feet.
Get a good grasp on the object and pull it close
to you.
Lift with your legs, not your back.
Move your feet to turn. Don't twist your back.
Tough Lifting Jobs
Oversized Loads
Don't try to carry a big load alone. Ask for help.
Work as a team. Lift, walk, and lower the load together.
Let one person give the directions and direct the lift.
High Loads
Use a step stool or a sturdy ladder to reach loads that
are above your shoulders.
Get as close as you can to the load.
Slide the load toward you.
Do all the work with your arms and legs, not your back.
Tough Lifting Jobs
Low Loads
Loads that are under racks and cabinets need
extra care.
Pull the load toward you, and then try to
support it on your knee before you lift.
Use your legs to power the lift.
Power Carrying Tips
Your Checklist
Make sure your footing is firm.
Ensure enough clearance at doorways to keep your hands
and fingers safe.
Check your route for hazards.
Take extra care at platforms, loading docks, ramps, and
stairs.
Carry long loads on your shoulders, with front end high.
Make sure the next person has a firm grip before you hand
off the load.
When you carry with others, everyone should carry the
load on the same shoulder, walk in step, and put the load
down as a team.
Power Carrying Tips
Back Safety Tips
Wear the right personal protective equipment for
lifting and carrying.
Lift with your legs, not your back; pivot, don't
twist.
Get help with tough lifting jobs.
Spend a few minutes each day before work on
power warm-ups.
Exercise regularly to keep your back strong and
healthy.
Eat right, stay slender, and cut down on stress to
avoid back injuries
How Much Have You
Learned?
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