Jira Workflow
17 January, 2025
Agenda
1. How should different departments use jira and collaborate
a. Each team should use a different project
b. Projects can have their own workflow
c. Projects can have custom fields
d. Kanban Vs. Scrum
2. Task structure
3. Linking items across projects (teams)
a. Management wants to drive a new initiative which will have a product change
b. How
c. I am onboarding a new customer. How do i track the operational tasks
d. Customer has reported a new enhancement request during the onboarding process. How should i relay it to the
required team
4. Reporting
a. I want a progress view of the major initiatives (status, timelines)
How not to use it
Project in jira is NOT synonymous with a real life dev/design/customer onboarding
project
Ideal Project Structure
Team Project Code
Product Product PD
Mgmt. Management
Design Team Design FET
Engineering Engineering EXE
Team
Customer Customer CS
Service Service
Team
.. ..
Project should be created for a team
Kanban Vs. Scrum
Workflow
Task Structure
Task Structure
Cross team Collaboration (Working session)
Reporting: Roadmap
Reporting: Dashboard