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Hooduku sugar crm
Partner to deliver IT services seeks to provide innovative business solutions through technical and domain expertise. It has a global footprint through local presences and strives for clients' success. The document discusses Hooduku's services such as staff augmentation, project-based work, and global delivery through an onsite-offshore model.
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Hooduku sugar crm
- 1. Partner to deliverIT services Enidine We strive for our client’s success © Hooduku, May-2011 #1
- 2. Experience & Expertise Innovationdriven business solutions! Techno Functional expertise with domain experience Industry domain experience Deliver more for less SLA driven solutions Global footprint – local presence © Hooduku, May-2011 #2
- 3. Hooduku Who? o Your search for IT Partner ends with us! © Hooduku, May-2011 #3
- 4. Professional Services Staff Augmentation Project Based Global Delivery Onsite-offshore model
- 5. Global Shore –IT Services Delivery Enables its customers to leverage varied locations across the globe that provide optimized value for every component of delivery The model is customized for every project and objective such as project cost, criticality and level of expertise are determined in advance Application Management Services: range from custom development and web based apps to app maintenance and support services Remote Application Testing services: uses state of the art testing tools and techniques to shorten the testing time frame for your applications
- 6. Global Shore –IT Services Delivery Application Migration services: Convert, enhance and/or replace ineffective/unproductive apps with new technologies and current software development strategies Package Manage Services: Cover consultation, customization, implementation, upgrades, and support for ERP and CRM solutions Content Management Services: Include Knowledge Management Services, Business Intelligence and Data Warehousing based solutions Business Process Outsourcing: for helpdesk and customer transaction processing
- 7. Hooduku – ServiceMethodology PMO © Hooduku, May-2011 (Process and Deliverable Stack) #7
- 8. SugarCRM Featurestruth formanaging SugarCRM's award-winning applications offer a single system of customer interactions across different lines of business.
- 9. SugarCRM Functions Sugar drivessales performance by allowing sales team to : o Track and share contacts and opportunities o Manage and upsell into existing accounts o Monitor performance through dashboards o Forecast revenue o Manage quotes and contracts o Work offline through mobile solutions and o Collaborate through integration with Microsoft Outlook and other groupware applications.
- 10. Mobile Friendly o AccessSugarCRM on iPhone, Blackberry and Android o Sugar for mobile delivers a seamless user experience where users can access contacts, opportunities, accounts and appointments while logging calls and updating other important information about customer accounts
- 11.
- 12. BPASS – OnSugarCRM Enrollment UI Third party SOA Streamlined Customer Enrollment – Call center solution Improved productivity with increased enrollments by 200% in the first week. Cost effective solution delivered under $50K Improved savings in maintenance by 400% or more over long term.
- 13. Process Automationworks, including CustomizedSugar to fit how your opportunity management process sales methodologies, account details, and opportunity handling. Sample scenario – Opportunity management for one of our energy client Check credit and Change in status will Calculate pricing and notify result. Change trigger credit check notify. Change Status Customer Status Credit Check Pricing service
- 14. Demos Part 1 http://www.youtube.com/watch?v=nHD-gmim82U Part 2 http://www.youtube.com/watch?v=ePzMPeEjaCQ Part3 http://www.youtube.com/watch?v=MHu6uUhnWsI Part 4 http://www.youtube.com/watch?v=YW3J4x2dFy8 Part 5 http://www.youtube.com/watch?v=6V-vgmGJs54 Part 6 http://www.youtube.com/watch?v=Q54W1HTwuL0
- 15. Recap o Sales, Marketing,Service and o Administration Collaboration o Workflow o Lead, Opportunity and Account o Access Controls Management o Field-Level Security o Campaign Management, Email o Data Quality Controls Marketing o Case Management and Incident Tracking o Plus Enterprise-Class o Plug-ins for Microsoft Office, Excel Functionality and Support and Word o Customer Self-Service Portal o Advanced Dashboards o Advanced SQL reporting o Offline Client Synchronization o Advanced Features o MySQL, Oracle 9i and 10g database o Reporting compatibility o Sales Forecasting o Unlimited Online and Email Support o Quotes o Product Catalog o Contracts o Mobile
- 16. SugarCRM-Hooduku Value Prop for energy companies o Deliver a enterprise class CRM solution for energy services under $60K. o Pre-packaged SugarCRM modules integrating third party SOA, Broker services and energy trading platforms. o Integrate – SocialMedia, Corp. website and SugarCRM – out of the box. o Costs less to engage HOODUKU!
- 17. Benefits Your success is our priority &responsibility With a proactive approach and competitive research we not only develop solutions that works but we also deliver cost-effective and robust solutions that address and predict your business challenges - now and in the future we offer years of experience specifically in this field, providing our clients with the following advantages: 1. Deep knowledge of the industry: we are familiar with the processes, technology, common challenges and competition 2. Broad spectrum of development capabilities: from low-level applications and open source configurations to distributed multi-tenant cloud applications 3. Increased reliability and performance that comes from rigorous stress testing that we apply to all our deliverables
- 18. Benefits o Our Team:We employ only top notch professionals with good education, experience and work ethic for proactively solving the most critical challenges o Competitive Pricing: We offer high quality work at competitive prices. We have software development centers in Houston Texas, Ontario Canada and Bangalore India, where the cost of development is significantly lower than other parts of US and UK, and is even more competitive than our competitors from IT industry o Communication, Collaboration & Co-ordination: We ensure that communication is seamless at all stages by keeping our clients up to date on the progress with daily or weekly reporting and providing easy ways to get in touch with us via phone, email or Skype. In addition, we offer flexible and agile development models allowing our clients to stay on top of the project and change direction easily should the business requirements change We are passionate about what we do!
- 19. Hooduku – PartialClientele.. © Hooduku, Oct-2011 #19
- 20. Hooduku - Contacts… UnitedStates Canada Hooduku, Inc. Hooduku Canada Suite #450 315-282 Kingswood Dr 505 N Sam Houston Pkwy Kitchener, Ontario CANADA Houston, TX 77060 Phone: 519 781 9400 Phone: +1 (888) 262-8389 Web: http://www.hooduku.ca Email: [email protected] India Hooduku IT Solutions Pvt. Ltd. #999, 9thMain, HSR Layout, Sector-7 Bangalore – 560102, Karnataka Phone: +91 (80) 2572-9959 Web: http://www.hooduku.com , http://www.hooduku.co.in © Hooduku, March-2012 #20
- 21. Q&A Thank You © Hooduku, May-2011 #21