felix was our tour guide 10/10 amazing, was able to use equipment and luckily we’re on a private tour due to going through the weekday it was awesome!


The way the owners and staff treated my family when our stay was ended abruptly because of a booking error on their part was way beyond unprofessional.  They wrote to my relatives saying my behavior was 'unacceptable' (I am a senior not some young kid) .  I wasn't even there but at the airport when the problem surfaced.  
My children's behavior was also unacceptable according to the owner.  Suzette the owner was rude and insisted they vacate immediately, a booking we CONFIRMED WITH THEIR STAFF AT CHECK IN.  
I would recommend another accommodation.  These people have zero people skills and the shared bathroom with squeaky hallway floors was not appreciated.
You can judge a business by how they deal with a problem.  Rye 115 failed miserably.

Exceptional service from Eddie! He handled my travel changes professionally and went above and beyond to find the closest airport hotel. He turned a stressful day into a manageable one. Great customer service.

After an experience with Click your flat, I would like to share some constructive feedback, particularly regarding the organizational difficulties encountered.

I found myself caught in a veritable logistical tangle, which seemed to stem directly from poor rapport among team members. This dynamic, instilled in my opinion by a team member – likely connected to management – through their lack of commitment and consideration, visibly undermined cohesion and efficiency.

It is fair to say that the quality of the service left me profoundly dismayed, to the point where one could describe the process as… cataclysmic. From booking to the moment of fully enjoying the service, absolutely nothing went as planned. Such disorganization leads to a level of frustration that borders on the surreal.

The final result fell dramatically short of expectations, with work lacking the precision and professionalism one would anticipate.
I do not plan to repeat the experience,but I wish the company well in evolving towards more equitable and demanding practices.

We loved our stay at the Brickhouse Inn; the location is incredibly convenient. The Ghost Tour, Jennie Wade Tour, Orphanage Tour, and others were terrific. 

Yesterday the owners of the hotel did afternoon tea for many of the local children including a visit from Santa and his Elf also presents for them all. Gail and I cannot thank them enough for being so kind, thoughtful and generous as our daughter had the most wonderful and magical time, i must mention that all this was completely free and included a picture with Santa by a professional photographer. The staff are very friendly and welcoming and the Christmas decorations are wonderful, in the past we have spent several New Years Eve celebrations here and we have never been disappointed. Thank you again!


It was out 6th time staying at Mountain Harbor and the experience was wonderful. We are treated great by the staff and love the food at the truck and breakfast. 

Just spend Halloween in Boston and decided to stay in an apartment at Hyatus Living Everett. As we arrived (late), we discovered that the third bed was not prepared and the sheets were dirty. We had to clean then at 10pm to sleep ! (We had a refund for cleaning). The apartment is for 5 but when booked we specified 6 and they said no problem. Only 4 chairs available so we had to take it in turns to sit down so all the meals were taken outside. The pans were dirty, the rubbish was not far from our apartment and out of order. Not a great stay at all and we had a 100 dollars refund for the inconvenience 😅 NEVER AGAIN

Incredibly rude people. Rudest service ever, like unbelievably so. Lots of better places to go in Arundel.

I've used Reservation Key for over three years, and have found it to be a user-friendly and affordable reservation system for my small guest house. I continue to choose them over other options because of their responsive and helpful customer service. They offer a straightforward product and are responsive to their customers' needs. 

Best in Bed & Breakfast

Companies
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Related categories

Beach Resort

Cabin Rental Agency

Chalet

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Best in Bed & Breakfast

Companies(69)

Recently reviewed companies

US Ghost Adventures

Rye115

Faretrolley

clickyourflat.com

Brickhouse Inn

Camelot Castle Hotel

Mountain Harbour Bed and Breakfast

Hyatus Stays

Cockburns

ReservationKey

Newest companies

Myhouseurhouse

Ranthamboreregency

Regal Hotels International

Innelegance

Pelican London

Srishti - The Farm

Brickhouse Inn

Mountain Harbour Bed and Breakfast

US Ghost Adventures

Bestghanatours

Related categories

Beach Resort

Cabin Rental Agency

Chalet

Cottage

Cottage Rental

Companies
(69)