Dangerous. Horrible experience left me highly traumatised. EDIT - They have now asked for my name and telephone number (Try getting their phone number to contact them ) in  further invasion and trauma.  VERY traumatic for patients. DO NOT USE

Sydney was an incredible resource for my wife and I; we don't have many options for Christian counseling in our area (Utah), so finding MyCounselor and working with Sydney was a joy and a blessing!

Zen are was so easy, and the provider was more than I had hoped. I was worried I didn’t do it correctly so I entered a message and within minutes she reached out and set up immediate next day appointment. Polite, caring, reassuring, exceptional customer service. Zencare was easy to use after all and they really do have quality providers at your fingertips. 

I had horrible experiences as a patient of Thriveworks (NOT BBB accredited) and I don’t recommend them- at all to anyone! This included multiple severe billing issues, ruthless unresponsiveness, poor care, high turn-over of my providers, and questionable policies.

A major issue I'm having is the billing department's lack of transparency and poor communication. I am experiencing this in regard to my unresolved coding case that Thriveworks opened all the way back in October 2025. I disputed that I was billed for extra add-on codes (totaling an estimated $1,085 for reference) because I feel it's outright evident that their codes do not fit the nature of the appointments. It is now 4 months later, I still have no form of resolution (or any answers), even though I was told this case was "internally escalated" long ago.

I have to pull teeth to even get a poor-quality response. For example, they completely ignored all of my emails for a whole entire month. The rare times they do answer, they read from an obvious script, and give many inconsistencies, evasive answers, and excuses. To this day, none of my questions have been answered and I still was not put in touch with relevant supervisor, despite many attempts.

In addition, multiple providers left abruptly, forcing me to start anew, which was daunting, unhelpful, and unproductive to my care. Worse, when my provider left, they mandated I redo my in-intake, when I already had a recent one on file!! But with the abruptness of my providers departure from Thriveworks, I could not successfully switch practices before needing refills. So, I did the mandated “in-take,” and was billed $300.00 for it…Apparently, I was charged as self-pay for this, despite my in-network insurance on file not changing. Although, was refunded for this, all these billing issues and errors raise serious concerns for me.

Most importantly, I found the care to be unimpressive, surface-level, and generalized. I was assigned someone “specialized” in what I needed, but it was not evident and was unhelpful.

I also thought the $135.00 cancellation penalty to be excessive, especially with the frustrating double standard, as my provider has canceled on me last minute before, but patients are required 48-hour notice.

In my opinion, their incompetencies, their billing practices, and the many negative complaints & reviews found outside of google (like on the BBB), unfortunately, seem to be aligned with a "profit over people" & "corporate over care" set of company values. Sad when patients are seeking actual treatment. 

SHAME! : (

PS: they don't answer the support email address they give it here, it is just for show (I've tried a few times)....

We have talked to different TAX advisers in order to be sure we were choosing the right country to move. Libertador Fiscal was the team that provided the most comprehensive, clear and detailed information. The 3 steps process occured as described at the webpage. Thank you Alberto, Paco and Manuel for your work!

This book ￼was a 100% answer to my prayers and encouragement to my heart when I couldn’t see how I was going to move on with life with my prodigal. Thank you so much for writing this book and I praise God for the insight, he has given you into this ￼exceedingly painful situation.￼ I highly recommend this book to All and have recommended to many ￼ walking this path. ￼ Thank you Lord Jesus and thank you, Dr. Weiss!

I’ve found some significant HIPAA and privacy concerns with Carepatron, specifically regarding document visibility in complex family cases. It lacks the granular conditional logic needed to ensure that only the correct party sees specific documentation. In sensitive situations—like high-conflict divorce or shared custody—you need 'hard walls' between portals. Carepatron's current structure relies too much on manual sharing to the client (who may be a minor), which creates a massive risk for human error and accidental disclosure. For a modern EHR, the lack of automated, conditional logic privacy features for guardians is a Huge concern.

I will edit this comment if that gets resolved.

I took part in the “30 Days to Authentic Love & Emotional Liberation” program on therapy-chats.com because I kept attracting the same type of partners and felt pretty insecure about my relationships. This program really helped me dig deep into my past, childhood wounds and previous relationships, and see how my feelings were often about projections, not genuine love. It wasn’t always easy at first, but it was definitely worth it.

The only thing I’d mention is that it’s web-based and they don’t have an iPhone app yet, which would be handy.

That said, I’d gladly recommend this program to anyone looking to break unhealthy patterns and find more respect and authenticity in their relationships. A real game changer for me!

Best in Counselor

Companies
(90)

Recently reviewed companies

Zanda (formerly Power Diary)

Palmetto Counseling & Consulting Services, LLC

MyCounselor.Online

zencare

Thriveworks

Libertador Fiscal

Heart to Heart Counseling Center

Carepatron

Therapy-Chats.com

Shadow Work Psychotherapy

Newest companies

Risingcalm

Therapy-Chats.com

VIP Readings

Headlight Mental Healthcare, PLLC

Eden Northshore

Your Homeopathy (Call for Appointment)

Mendminds

Libertador Fiscal

Shadow Work Psychotherapy

Eden Behavioral Health

Related categories

City Clerk's Office

City Courthouse

City Department of Environment

City Department of Public Safety

City Department of Transportation

Best in Counselor

Companies(90)

Recently reviewed companies

Zanda (formerly Power Diary)

Palmetto Counseling & Consulting Services, LLC

MyCounselor.Online

zencare

Thriveworks

Libertador Fiscal

Heart to Heart Counseling Center

Carepatron

Therapy-Chats.com

Shadow Work Psychotherapy

Newest companies

Risingcalm

Therapy-Chats.com

VIP Readings

Headlight Mental Healthcare, PLLC

Eden Northshore

Your Homeopathy (Call for Appointment)

Mendminds

Libertador Fiscal

Shadow Work Psychotherapy

Eden Behavioral Health

Related categories

City Clerk's Office

City Courthouse

City Department of Environment

City Department of Public Safety

City Department of Transportation

Companies
(90)