I could not have had a more pleasant experience working with the designer- Deb, so helpful and patient with all of my questions.  I placed my order online in the morning and it was ready by the same afternoon!  10/10 would highly recommend this company and would absolutely use them again.

Reviewed the product online, ordered a sample, received it quickly and then after they provide specifics on how to measure, ordered the product and it arrived in a timely fashion. It is currently being installed and it looks great. Definitely recommend this company!

Outrageouly bad service and no follow up, stay away from this place if you value your money,
I bought double front door and door handles (aka pulls) from them.
Be aware that this company only sells the hardware, the install and painting they farm out to 3rd parties,
I had issues with the paint after a few month, painter ghosted me even though he gave me a 5 Years warranty.
One of my door handles started to come loose. It took 2 months to schedule an appointment for technician to come out with a dose calls and many missed appointments. When he finally showed up the technician came with a small Allen wrench and told us the screw is stripped and he would have to cut off the handle to replace with new. It would cost $1000 nor under warranty because the screw is stripped.
I called the store at least a dozen times, no call back was ever received and they also ghosted me.
This place has no interest in doing anything but sell the doors and hardware, they don't care about their customers at all.
STAY AWAY!

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