Awesome product and even better service. 

We just returned from the tax office. After scouring the internet and waiting on hold with the Champion home office to get the pin that would authorize our tax break, we discovered that Champion doesn't qualify for the energy efficient tax break due to its low UV rating.  In addition, we've experienced the frustration others have complained about: very poor communication and service delays.  So far we've had no big issue with our doors or windows (though not impressed with the screens) but not at all happy to see the bad reviews on its warranty since we live in a hurricane zone.

We are extremely pleased with the work Atlas General Contractors did in rebuilding our front brick walkway. Their team was professional, attentive, and delivered quality craftsmanship. They completed the job on time and made sure everything was thoroughly cleaned up afterward. Highly satisfied with their service.

I recently hired M&D Construction for a full renovation of my downstairs flooring and some kitchen updates. From the very start, their team was responsive, communicated clearly, and kept everything on schedule. The workmanship exceeded my expectations, the crew respected my home and left it spotless, and I’m extremely happy with the final result — I would highly recommend them.

My concern with my project from the start was that it be ADA compliant... Brian seemed very nice and we went over several options for the project before settling on a solution. After receiving an estimate from Brian for an interior staircase (ONLY 3 steps, for $3000+), I immediately accepted the proposal and without hesitation mailed the deposit for $1908! After they received the deposit, no official date for install had been set. During which time a Richland County Inspector came by and said to me that a permit would be required. I went back to Green Exterior and told them this. At which time, Chris was introduced. He offered to be a "GC" so I wouldn't worry about permits/ drawings or any other contractors for $600.. materials were dropped and of course with other projects I don't know which company dropped them. They sat in the rain and sun for two weeks. Finally a date was set. Unfortunately , one of their guys had a family emergency and was not able to come out. Another week went by. Finally, I said that I wanted to cancel/ refund at this point and would take the $750 loss since they dropped materials.... Instead of losing the money and deposit, my husband convinced me to keep trying to work with them on another project instead. They gave me an overpriced estimate for an exterior ramp $12000+, that other companies quoted half that amount. At this point, I'm not trusting the intentions of Green Exteriors and declined the $12000+ proposal, again requesting a refund. After a month, I reached out about when to expect the remaining deposit minus the wood... Now Chris has stated they WILL NOT refund because they invested too much time.... Well so have I.. time and money! Beware of this company and get at least 3 estimates before approving anything from them!!!!

Update to the original review - after almost daily phone calls, to Sheds Direct we have a she’d built. We ended up having to cut pieces of the kit we received to make the shed we’d ordered (with some doors and a window from our local Habitat Restore). We hesitated to update the review, as the company still suffers from communication issues with its local contractors - a guy drove 110 miles to deliver a sheet of OSB Masonite - only problem was we were finishing the shed when he arrived - after we’d received an email saying it would be another week before it would be at our house - the Backyard Products contractor who had originally delivered the shed missed his commitment by days (with no communication with us). In fairness, the kit we received was high quality, so we can’t knock them there. And while some reps tried to do the right thing, promised return phone calls came in the form of “I’m calling to see if everything is OK”. While we appreciated the partial refund of the purchase price, the request to update our rating feels disingenuous as it was the only time the company owned up to a royal screwup. The point of ordering the kit was convenience and speed of construction. Instead, we spent days and a lot of hours sourcing materials and reconfiguring the shed construction to result in what we wanted - the refund basically comped us for time and materials. So the 3 stars is really an aggregate score - 4 stars on the material but at most 2 stars on customer service. 

Ordered a shed at the end of May. Received a call two weeks later saying they’d be unable to deliver it due to a failure on the trailer they use for deliveries (their contractor in Cincinnati). After not hearing anything for a week we called and learned they had a new trailer come in. Then it’s been crickets. We’ve called daily since asking for a delivery date and now they’re “working with the warehouse on it. If you don’t hear from someone by 5pm, call us tomorrow.”  If you have unlimited time in your schedule to sit around waiting for the day your she’d will be delivered, this is the place for you. 75% of the CS reps simply parrot back how frustrated we must be - USELESS customer service.

Originally it wasn't too good. But this company has regained themselves. There's a guy taking care of a piece of my roof that was coming off.  So they have totally won me over. I'm impressed that they're doing this.  This is true customer service.  Thank you so much. Gensun.  

Ten years ago, I had a less-than-stellar experience with another company. However, when the time came to update our outdoor space, I was determined to find a team that could deliver more than exceptional results. After extensive research, I discovered Tristan and his team. From the moment we connected, I knew we had found the perfect contractor. Tristan offered valuable insights from the start, kept us informed about the project timeline, and exceeded our expectations with the meticulous attention to detail in the finished product. I'm so grateful for the experience and highly recommend Tristan and his team to anyone considering deck work.

We had a wonderful experience with classic remodeling when they built our deck. From our first experience at the home show meeting their staff to our in home consultation, everyone was genuine and honest.  We were able to build the deck that we desired, and felt like the staff were very approachable throughout the entire process. We would highly recommend classic remodeling for any of your remodeling needs.

Best in Sunroom Contractor

Companies
(21)

Recently reviewed companies

PURPLE LEAF

Champion Windows & Home Exteriors

Atlas General Contractors - AGC

enVision Pergola

M&D Construction

Green Exterior Remodeling

ShedsDirect.com

GenSun Roofing

Springfield Deck Renewal

Classic Remodeling

Newest companies

Green Exterior Remodeling

Springfield Deck Renewal

Thermolite Conservatory Roofs

Atlas General Contractors - AGC

enVision Pergola

M&D Construction

PURPLE LEAF

ShedsDirect.com

GenSun Roofing

Classic Remodeling

Related categories

Acoustical Consultant

Air Conditioning Contractor

Asphalt Contractor

Building Consultant

Building Firm

Best in Sunroom Contractor

Companies(21)

Recently reviewed companies

PURPLE LEAF

Champion Windows & Home Exteriors

Atlas General Contractors - AGC

enVision Pergola

M&D Construction

Green Exterior Remodeling

ShedsDirect.com

GenSun Roofing

Springfield Deck Renewal

Classic Remodeling

Newest companies

Green Exterior Remodeling

Springfield Deck Renewal

Thermolite Conservatory Roofs

Atlas General Contractors - AGC

enVision Pergola

M&D Construction

PURPLE LEAF

ShedsDirect.com

GenSun Roofing

Classic Remodeling

Related categories

Acoustical Consultant

Air Conditioning Contractor

Asphalt Contractor

Building Consultant

Building Firm

Companies
(21)