A.D. Banker Reviews 547

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the comprehensive and detailed material provided, which covers a variety of topics and subjects. People find the practice exams and audio options particularly beneficial in preparing for their exams. The staff is respectful, prompt, and efficient, providing the best care and service. Consumers also appreciate the assistance provided by the team. However, some users have experienced issues with the website, such as sluggishness and progress-saving problems. Some reviewers found the wording ambiguous in certain scenarios and reported that the system would not save their progress. A few users also mentioned that the content was dense and not always engaging, wishing for more examples, updated videos, and better explanations. Despite these issues, many customers still recommend AD Banker for insurance requirements and license renewals.

Based on these reviews

Rated 4 out of 5 stars

I was given incorrect information from an AB Banker agent when selecting my CE courses on the phone 5/8/2025. I was told that the AML 90309 (5 hr) was not a conflict with AML refresher 98348 (1 hr) w... See more

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Rated 5 out of 5 stars

It really did cover everything! I ended up scoring a 98% on my Texas Personal lines exam. Very satisfied with AD Banker. They broke everything down into 8 initial chapters covering the national stuff,... See more

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Rated 5 out of 5 stars

Online classes were very helpful. Material was very well organised. The audio option was beneficial in helping me get through the material. Practice exams were very helpful in preparing for all the e... See more

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Rated 5 out of 5 stars

I have already received the best care and prompt service from Ryan Fogarty and John Meurs. The company I work for has an account with ADBanker and any time I need assistance, I have always been confid... See more

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Rated 5 out of 5 stars

80. Bankers did a phenomenal job. I’m helping me secure my insurance requirements. They were respectful, prompt efficient, and I also learned elect. I love the variety of topics and subjects that they... See more

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Rated 4 out of 5 stars

There were a lot of grammatical errors on the practice test and the course work. The wording was ambiguous in a lot of scenarios. If there was a portion in the manual explaining how to best interpret... See more

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Rated 5 out of 5 stars

I appreciate the reading material, because it was to the point and very detailed of all the laws, definitions, and what each term is for in the insurance world. I have taken one other booklet and that... See more

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Rated 2 out of 5 stars

The system itself was sluggish and would not save my progress where I left off. There were multiple times that showed there were parts of the training I hadn't completed, when I had just completed. Wh... See more

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Rated 2 out of 5 stars

Answers for the NJ property/casualty exams were not accurate. I remember 1 question about earthquake occurrences where the correct answer on the state exam was 168 hours. The 1 provided by AD bank... See more

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Rated 3 out of 5 stars

The instructor was engaging, funny, and made class enjoyable. However, the language he used was very unprofessional. He cussed frequently. I finally messaged him and asked him to please watch his l... See more

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Rated 5 out of 5 stars

The adbanker printout manual was very easy to read, and the questions on the comprehensive test very much mirrored the questions on the state licensing exam. I was also glad I was able to access it at... See more

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Rated 2 out of 5 stars

Failed my exam twice after using their program, falling short only in the state requirements. The massive text wall (almost 200 pages) was difficult to stay engaged with and retain the information. I... See more

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Rated 4 out of 5 stars

Easy interface to use, only complaint is questions repeat not much variety. State sections are amazing tools, the AD Banker program is harder than actual exam, master the studies and you will pass. Go... See more

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Rated 4 out of 5 stars

I would give 5 stars but for being force fed “ethics” as part of an insurance course. Once that is dropped, I’ll happily rehise my rating. Everything about this company and its services is abso... See more

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Rated 4 out of 5 stars

I ended up waiting until one month before my License is schedule to renew to take my CE classes mainly because the AD Banker online portal keep telling me it had not been 2years and was too early to t... See more

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Rated 5 out of 5 stars

The cost and ease of getting all remaining CEs done in time and without breaking the bank is great! So wonderful to take as many courses as you want...do as many as needed and keep testing til done. I... See more

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Rated 2 out of 5 stars

Needs better and more relevant flashcards. There are 401 flashcards currently, and there were around 50 that I could not find in the corresponding book(s). The chapter exams and the comprehensive exam... See more

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Rated 5 out of 5 stars

I enjoyed the class. The instructor was informative, engaging, and well-versed in his understanding of the subject. He was able to explain the topic in details. He was also able to add comments about... See more

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Rated 5 out of 5 stars

This is the 3rd time i used AD Banker for my CE classes, I love attending the webinars. The instructors were very knowledgeable, it was just like i would attend a class physically which is what i tru... See more

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Rated 1 out of 5 stars

After spending time choosing the classes and attempting to read the class, the pages started glitching. This went on for an hour prior to me calling customer service where they told me the "system was... See more

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Rated 3 out of 5 stars

Format was not very engaging. Some sections were extremely long and could have been broken up with quizzes and more videos to reinforce content retention. Videos also appeared dated and did not add an... See more

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Rated 4 out of 5 stars

The study material and chapter quizzes help a lot. I feel that the structuring within the chapters is chaotic at best. When discussing forms/coverages I would list homeowners DP-1 and then everythin... See more

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Rated 2 out of 5 stars

The expiration timelines for the courses are too short. As someone with a full time job and children, I was not able to complete the course within the time frame. I renewed once already and still co... See more

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Rated 5 out of 5 stars

A very informative course that lets me earn credits quickly and learn at my own pace. Some cost screens can be confusing, but past experience helped.

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Rated 4 out of 5 stars

The life & heath course was challenging, but the supplemental videos helped to break down topics in a way that was easy to learn & understand. The definitions & courses were kinda wordy, but they beca... See more

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Rated 3 out of 5 stars

The content was really dense and what we were tested on in the chapter exams, was sometimes not included in the material that we had just read. I had to buy another course outside of this course just... See more

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Rated 5 out of 5 stars

The course was thorough, yet it was quick enough for veterans of the industry to complete. Younger, more inexperienced agents should take it slower and go over the material to pick up odds and ends th... See more

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Rated 5 out of 5 stars

All the classes I have taken have been informative and fun (which is something hard to do with insurance). All the instructors and the people helping behind the sense have been nice and helpful when... See more

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Rated 1 out of 5 stars

Just reading information and taking practice test and writing notes on index cards was not enough for me. It would be better if there where more videos to follow along with since I am I visual learne... See more

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Rated 5 out of 5 stars

My experience with the online class has been seamless. I thought the two online classes were fantastic. I followed along in workbook and on screen. The teacher was excellent. This really gives you a... See more

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Rated 4 out of 5 stars

I passed my test on the first try with a 90%. However, having said that, some of the questions on the test looked totally foreign to me. I basically deduced the answers down. Also, I thought your w... See more

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Rated 5 out of 5 stars

Just an all around great experience using the programs and most importantly you don’t have to be an attorney/ lawyer to pass these tests. I left AINS for AD Banker and never looked back for ce credits... See more

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Rated 5 out of 5 stars

A.D. Banker is a wonderful company. I started with AD Baker in 2012 when I went through the pre- license program and have taken all CE courses with AD Banker. The company as well as the instructors ar... See more

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Rated 5 out of 5 stars

The access to each course and being able to take an exam after every chapter helped a lot. I love that you gave us a review of all the chapters prior to Chapter 10. The 100 question Comprehensive Exam... See more

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Rated 5 out of 5 stars

I’ve used AD Banker for CE for many years and have always been very pleased. Anytime in the past that I’ve had questions or a need to contact the company I have received outstanding customer service.... See more

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Rated 5 out of 5 stars

In my 20 plus years of selling insurance, ADBankers CE platform is one of the best user-friendly experience platforms. I just sent a potential new hire the link for him to dive in and he picked the le... See more

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Rated 5 out of 5 stars

I liked that I could take the course at my own pace, easy to navigate, and that I could retake the practice test as many times as I wanted. I really liked the quick turn-around time of the results o... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had a great experience with A.D. Banker! I was able to complete my continuing education in less than three weeks thanks to the flexible learning formats they offer. The platform was user... See more

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Rated 4 out of 5 stars

With their trainings and education available I passed my illinois life insurance test. I do wish that they had longer times on the practice quiz and test before they expired and you have to pay to re... See more

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Rated 5 out of 5 stars

The course was broken down into manageable sections and the video portions broke it up and helped memorization. The ability to practice test as much as I wanted on any given chapter or the whole cours... See more

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Rated 3 out of 5 stars

I went through the online chapters, but I wasn't getting higher on the comprehensive test than 78%-80%. So I went through the book and took notes, I understand the subject better. I now hope to do... See more

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Rated 5 out of 5 stars

It was a great experience to be able to attend a class without the stress of having to write everything down and worry about a test at the end. I was able to actually focus and interact in the class.... See more

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Rated 5 out of 5 stars

For such a difficult topic, even though the information is extremely dense, it was highly consumable with the chapter tests and how things were structured. It was not easy, but I could handle it bette... See more

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Rated 1 out of 5 stars

The questions on the final prep exam are nothing like the questions on the chapter exams. The final 3 chapters of review were not at all helpful in studying for the final and took a lot of time for no... See more

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Company details

  1. #101 of 123 best companies in Educational Institution
  2. #14 of 15 best companies in Adult Education School
  3. #8 of 8 best companies in Distance Learning Center
  4. #6 of 6 best companies in Training School

Written by the company

For over 45 years, students have turned to A.D. Banker & Company for the knowledge they need to pass insurance and FINRA licensing exams, and continue their insurance education. The high quality learning design produces outstanding results, and our knowledgeable customer care team provides friendly, responsive support to make the roads to licensing and career advancement easier.


Contact info

4.2

Great

TrustScore 4 out of 5

547 reviews

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Rated 4 out of 5 stars

I used A

I used A. D. Banker for my Property & Casualty licensing exam and it helped me to pass on the second attempt after switching from another platform. The self, paced courses offer the flexibility with insurance concepts being explained clearly in the breakdowns, unlimited practice quizzes that are very similar to the real test, and chapter reviews that emphasize the key terms effectivelyall at a flat rate that gives you the freedom to take as many extras as you want without incurring any additional charges.

It's not flawless; some content is a bit long, winded with repetition, and I faced a couple of ambiguous practice questions that were not closely related to lessons, plus minor platform issues once slowed me down when navigating. However, support was quick to respond to the issue and fix it. Great option for those with a busy schedule and looking for an affordable, no, frills licensing prep.

January 18, 2026
Unprompted review
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Reply from A.D. Banker

We appreciate you sharing your experience. We're happy to hear our platform helped you pass your exam. We're sorry some content was lengthy and that you encountered ambiguous questions and platform issues. We're glad our support team was responsive. Thank you for your positive feedback about A.D. Banker!

Rated 5 out of 5 stars

Good price and well done lessons

Good price and well done lessons. Easy to navigate and understandable. I passed my license exam the first time with ease.

October 8, 2025
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Reply from A.D. Banker

Thank you for the great feedback! We’re glad to hear you found the lessons clear, easy to navigate, and a good value. Most importantly, congratulations on passing your licensing exam on the first try — that’s a big accomplishment. We appreciate you choosing A.D. Banker and wish you continued success in your career!

Rated 2 out of 5 stars

Not user friendly

Not user friendly. Trouble getting my certificate of completion. Didn't prepare me for the test.

January 1, 2026
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Reply from A.D. Banker

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with accessing your certificate and feeling prepared for the test. Your experience is important to us, and we’d like the opportunity to make things right.
Please reach out to our support team so we can assist you directly and ensure you have everything you need to succeed. We appreciate your input and will use it to improve our courses and processes moving forward.

Rated 5 out of 5 stars

A very informative course that lets me…

A very informative course that lets me earn credits quickly and learn at my own pace. Some cost screens can be confusing, but past experience helped.

December 17, 2025
Unprompted review
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Reply from A.D. Banker

Thank you for sharing your feedback! We’re glad you found the course informative and appreciated being able to earn credits at your own pace. We also appreciate your note about the cost screens—your input helps us improve the experience. We’re glad you’re choosing A.D. Banker for your continuing education.

Rated 5 out of 5 stars

Product exactly as stated and met my…

Product exactly as stated and met my needs. I will continue with A.D. Banker as needed.

October 19, 2024
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Reply from A.D. Banker

Thank you for your feedback! We’re so glad to hear the product met your needs and that you plan to continue with A.D. Banker for your future training. We truly appreciate your trust and look forward to supporting your continued success!

Rated 5 out of 5 stars

AD Banker always have the best people…

AD Banker always have the best people to do the webinars, and very good trainings.

September 12, 2025
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Reply from A.D. Banker

We're happy to hear that you find our webinars and training valuable because of the quality of our people. Thank you for your positive feedback about A.D. Banker!

Rated 5 out of 5 stars

Quick and easy

Quick and easy, in one place

August 10, 2025
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Reply from A.D. Banker

We're happy to hear that you found our services quick, easy, and all in one place. Thank you for sharing your positive feedback with The CE Shop!

Rated 5 out of 5 stars

Training made simple

Whatever training is needed they provide. The platform and progression of the course is easy to follow

July 21, 2025
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Reply from A.D. Banker

Thanks for the positive review—we’re thrilled to hear the training and structure worked well for you!

Our goal is to make the learning experience as seamless and supportive as possible, so knowing you found the platform easy to navigate and the course progression clear means a lot. We’ll keep building on that foundation to help more students feel confident and prepared.

We appreciate you taking the time to share your thoughts with AD Banker!

Rated 1 out of 5 stars

Too Wordy, Confusing, and Slow

I used A.D. Banker to study for my Property and Casualty license, and overall, I was very disappointed. The material is way too wordy — often saying the same thing multiple times in the same paragraph/section, which just makes it harder to follow. Because of all the unnecessary repetition, the explanations aren’t clear and feel like they drag on forever. Clear and concise is key.

A good example is their coverage of Homeowners policies. One of their questions asked which residential dwelling is eligible for a Homeowners policy but didn’t specify which type — HO-2, HO-3, HO-4, etc. They made it sound like rental properties aren’t eligible at all, which is misleading because renters can get an HO-4 (renters insurance), which is part of the Homeowners policy forms. This information was literally on the slide right before the question. This caused confusion and frustration. The question should have been much clearer about what kind of Homeowner's policy it was referring to.

The questions overall aren’t specific enough and sometimes feel misleading or ambiguous. The course repeats a lot of the same content without cutting down or simplifying, making it way longer than it needs to be.

On top of that, the platform itself is slow and clunky. Navigating between lessons and quizzes can take forever, which makes studying even more frustrating.

I wouldn’t recommend A.D. Banker to anyone looking for clear, straightforward insurance exam prep.

July 29, 2025
Unprompted review
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Reply from A.D. Banker

Thanks so much for your thoughtful feedback—it’s clear you put real effort into your review, and that’s incredibly valuable to us.

We understand your concern about the material feeling too wordy at times. Our goal is always to explain complex insurance concepts as thoroughly and accurately as possible, but we recognize that clarity and flow are just as important. Your input helps us strike that balance more effectively.

Your point about the Homeowners policy example is well taken. Sometimes, in trying to reinforce key ideas, we may unintentionally cause confusion by not specifying the form type. We appreciate you highlighting that nuance, and we’ll work with our content team to ensure our questions better reflect the context provided in surrounding slides.

As for the platform speed, that’s not the experience we want anyone to have. Our tech team regularly monitors performance, and feedback like yours helps us identify where things may need improvement.

We truly appreciate your insights—they help us refine both our content and our tools to better support learners like you.

Rated 5 out of 5 stars

Reliable

Reliable, great instructors, provide technical support when needed.

June 26, 2025
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Reply from A.D. Banker

We're glad you found our instructors great and reliable, and that our technical support met your needs. Thank you for your positive feedback, AD Banker appreciates it!

Rated 1 out of 5 stars

I had class and things were moving…

I had class and things were moving good. they don't have enough resouces. Their policy of refund is Fraud, A Lie. I passed on second attempt with Kaplan study material. They supposed to refund on fail at first attempt but they deny with some nonsensical reason. I joined Kaplan and finally passed.

July 24, 2025
Unprompted review
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Reply from A.D. Banker

Thank you for sharing your experience with us.

We're glad to hear that your class began on a positive note, though we regret that it didn’t ultimately meet your expectations. Regarding your comments on our refund policy, we’d like to take a moment to clarify the guidelines, which are clearly communicated at the time of enrollment:

📘 Refund Policy Highlights
Online Products: Refunds must be requested within 72 hours of purchase, and students must have accessed no more than one chapter to remain eligible. Online products are deactivated once a refund is initiated.

Classes & Webinars: Refunds must be requested at least 48 hours before the scheduled start date. Missed sessions are billed, but students receive a six-month window to reschedule.

Refunds typically take 7–10 business days to process.

Based on our records, your course access and the timing of your request didn’t meet these eligibility requirements. We understand this may be disappointing, and our goal is always to apply these policies fairly to everyone.

We also want to highlight that our curriculum team is available to support students who have questions or concerns about the material. In many cases, we can offer access to tutors or additional resources to help you succeed. We encourage students to reach out early so we can provide personalized support and make sure they get the most out of the course.

While we’re glad to hear you achieved your goal with another provider, we value your feedback and wish you all the best in your future endeavors.

Rated 1 out of 5 stars
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Reply from A.D. Banker

Thanks for bringing this to our attention—we know how disruptive technical issues can be when you’re trying to focus on your course.

Performance matters, and consistent crashes or slow loading are absolutely not the experience we want students to have. While many factors—like browser settings, internet connection, or device type—can impact speed and stability, your report helps us investigate whether there's something on our end that needs improvement.

If you're willing to share a few more details (like what device and browser you're using), we’d be happy to troubleshoot or pass it along to our tech team for review. In the meantime, we’ll look into recent reports and make sure the system is operating smoothly.

Thank you for your patience as we work to get things right.

Rated 2 out of 5 stars

I just think ADB is too wordy

I just think ADB is too wordy. I did pass the exam, however this isn't my first time. In the past, I have used another platform and felt much more prepared, in much less time.

July 18, 2025
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Reply from A.D. Banker

Congratulations on passing—and thanks for sharing your experience.

We know our courses go deep to cover everything required for licensing, and that level of detail can feel extensive compared to other platforms. Since you’ve studied before, it makes sense that a faster, more streamlined format might have felt more efficient for you. That’s valuable insight, and it helps us consider ways to better support students with different levels of background knowledge.

Appreciate the honest comparison—and glad to see your hard work paid off.

Rated 1 out of 5 stars

The course feels old

The course feels old, out dated and not user friendly or intuitive to how I study and learn. I would not recommend it.

July 22, 2025
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Reply from A.D. Banker

Thanks for the honest feedback—we appreciate hearing what worked and what didn’t for you.

While all course material is reviewed and updated annually to ensure alignment with state licensing requirements, we understand that presentation and usability play a big role in how the learning experience feels. If the format or design didn’t suit your study style, that's important for us to know. We’re actively working to improve both how information is delivered and how intuitive the platform feels for different types of learners.

Thanks again for sharing your perspective—it helps us shape stronger, more accessible courses.

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