After waiting for more than 20days after my order, I have zero visibility of my delivery status, no reply on my emails. Impossible to track the order on the logistic partner. Start thinking it’s not a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Verified
The tires were delivered quickly and safe. They are according to the expected quality at a fair price.
The selection of tyres was very wide and the price was very competitive. The given delivery time on the website was the best and this was actually achieved, eve though delivery was to Austria. The del... See more
Company replied
A customer service that is mega good and also calls you more often if you have questions in order to always maintain the claim of good performance. I feel well understood by this service as a customer... See more
Company replied
Company details
Written by the company
Alfa Tires bietet ein tiefes Sortiment an Alufelgen, Reifen, Deckel und Kompletträdern. Unser 3D-Felgenkonfigurator hilft Ihnen bei der Auswahl Ihres neuen Komplettrads.
Contact info
Rudolf-Diesel-Straße 11, 69115 , Heidelberg, Germany
- 06221-40554
- [email protected]
- alfatires.com
4.1
Great
788 reviews
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
All good All in time
December 25, 2025
Advertisement
Verified
Perfect service!
December 27, 2025
Verified
Quick and safe delivery
The tires were delivered quickly and safe. They are according to the expected quality at a fair price.
December 25, 2025
I have ordered my tires on friday and…
I have ordered my tires on friday and on saturday they were already delivered. Top!!!!
December 6, 2025
Unprompted review
Verified
Advertisement
Verified
Good and cheap
November 24, 2025
Verified
Not serious
After waiting for more than 20days after my order, I have zero visibility of my delivery status, no reply on my emails. Impossible to track the order on the logistic partner. Start thinking it’s not a real provider… I strongly don’t recommend to buy from this website
October 8, 2025
Unprompted review
Advertisement
Fast good price
October 10, 2025
Unprompted review
Very speedy delivery
Very speedy delivery, free and convenient... Highest quality of material and even the production dates of tires match all...
October 10, 2025
Unprompted review
Verified
Verified
Fast delivery.
August 28, 2025
Reply from Alfa Tires GmbH
Hello Stefan,
thank you for your feedback!
We’re glad your delivery arrived quickly.
Advertisement
order confirmation was missing
I only received the order confirmation on request. Then let the process run, including delivery, without any problems.
August 5, 2025
Unprompted review
Reply from Alfa Tires GmbH
Hello,
thank you for your feedback! We apologize for the delay in sending the order confirmation. We’re glad to hear that the process, including delivery, went smoothly despite that. We appreciate your patience and hope you enjoy your purchase!
Verified
Everything’s good!
August 28, 2025
Reply from Alfa Tires GmbH
Hello Dominik,
Thanks for your feedback! We’re happy everything’s good with your order.
Verified
Reply from Alfa Tires GmbH
Thank you for your great review! We are very happy to hear that you were completely satisfied with the order, shipping, and delivery time. We look forward to your next order.
Your Alfa Tires Team
The selection of tyres was very wide with competitive prices…
The selection of tyres was very wide and the price was very competitive. The given delivery time on the website was the best and this was actually achieved, eve though delivery was to Austria. The delivered tyres were also of new 2025 manufacture.
July 9, 2025
Unprompted review
Reply from Alfa Tires GmbH
Thank you so much for your great feedback!
We’re really glad you found our tyre selection wide and competitively priced. It’s great to hear that the delivery time we promised was kept – even to Austria – and that you received brand-new 2025 tyres. We appreciate your trust and look forward to welcoming you back again!
Your Alfa Tires Team
Advertisement
Verified
Reply from Alfa Tires GmbH
Hello Stroh,
Thank you for your feedback! We’re thrilled to hear you’re happy with the fast shipping and quality. Looking forward to serving you again!
Best regards your Alfa Tires Team
Verified
I have ordered 4 Tyres Falken Wildpeak
I have ordered 4 Tyres Falken Wildpeak. On your homepage says they are on stock
Now i received only one tyre at the beginning of the last week. GLS says the missing tyres are comming soon, without any delivery date since 5 days!
I hat to cancel a few dates to put the tyres on my van!
Next date is tomorrow that i have to cancel!!!
No more deals with you!
October 31, 2024
Reply from Alfa Tires GmbH
Hallo Klaus,
Es tut uns sehr leid, dass es bei deiner Bestellung zu Verzögerungen gekommen ist und du deshalb Termine absagen musstest. Wir bedauern auch, dass du uns nicht direkt kontaktiert hast, damit wir gemeinsam eine Lösung finden können. Bitte beachte, dass es aufgrund der Saison, des erhöhten Auftragsaufkommens und des Feiertags aktuell zu längeren Lieferzeiten kommen kann. Unser Kundenservice hilft dir gerne weiter, um den aktuellen Status zu klären.
Vielen Dank für dein Verständnis.
Beste Grüße dein Alfa Tires Team
Great shop everything went smooth
Great shop everything went smooth. Alles super gelaufen, guter Shop.
October 15, 2024
Unprompted review
Reply from Alfa Tires GmbH
Hello,
thank you for the great feedback! We’re thrilled to hear that everything went smoothly and that you had a positive experience with our shop.
We look forward to serving you again!
Best regards,
Your Alfa Tires Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.