Beautiful tiles! Aloft also followed up with me after I ordered a tile sample to see if they could be of any further assistance. Tiles are notoriously difficult to get right, so I appreciated that. Pl... See more

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Review summary
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Company details
- #1 of 8 best companies in Tile Store
Written by the company
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Contact info
1055 E BROKAW RD STE 30 # 394, 95131, San Jose, United States
- (408) 461-5055
- [email protected]
- alofttiles.com
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Highly recommend Aloft!
Beautiful, high quality tile, excellent customer service, fast shipping, user friendly website. Highly recommend! Aloft tiles makes sampling and buying tile so much easier than many other companies, and I know I’m getting a quality product.
Excellent customer service and fast…
Excellent customer service and fast delivery.We are now communicating towards
Gorgeous tiles and excellent customer…
Gorgeous tiles and excellent customer service. There was a problem with the shipping on my order that was resolved promptly and painlessly.
Got back to me quickly when I needed…
Got back to me quickly when I needed information.
Gave me helpful info.
Shipped tiles quickly.
Great company tile and service…
Tile came as planned and I have to say they wrapped ,protected the tile great! I get so tired of ordering tile and it always gets here broken very pleased with the product and the service
When you are shipping something…
When you are shipping something delicate it needs to securely wrapped-the three pencil tiles that broke were loosely wrapped in bubble wrap and the bubble wrap was not even taped closed on the ends then it was stuck in a box that had a lot of room it for them to move-it should have been filled with packing materials to prevent movement. The tiles themselves are beautiful but the experience of having to send to send broken tiles back and hope they come in time so as not to delay our remodel was not pleasant
Absolutely Amazing
Absolutely Amazing. They were so friendly and helpful. Our new home looks like amazing 😍. Best recommended them.

Reply from Aloft Tiles
Beautiful Tiles
The customer service was terrific. The tile samples arrived very quickly and in great condition. They're all beautiful and it will take some time to decide in which direction to go. Thanks very much!
This was an easy order
This was an easy order. The package got lost and Julia assisted in replacing the order.
Very happy all around
Product shipped on time, great customer service, excellent product
Smooth and very fast shipment
Smooth and very fast shipment. Easy company to work with.
The Aloft tile we purchased is perfect…
The Aloft tile we purchased is perfect for my tile mosaic project.
I sent a lengthy positive review the…
I sent a lengthy positive review the first time you asked. The only thing negative I can say is that you seem to have lost my 5-star review. I’m not doing it all again. Sorry.
Customer service
From start to delivery your customer service was extremely helpful in taking care of my order!
Quick and easy process
Quick shipping. No breakage. Overall cost was $1k cheaper than another shop.
Tiles were beautiful and easy to work…
Tiles were beautiful and easy to work with.
Customer loved them
The samples came fast..give me more…
The samples came fast..give me more decision time.
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