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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express dissatisfaction with various aspects of the platform, including payment processes, website functionality and customer service. Many reviewers report difficulties in withdrawing funds, citing high wagering requirements and unexpected transaction fees. Some consumers mention that the website is not user-friendly. Consumers also report negative experiences with customer service, describing it as slow, unhelpful, and sometimes non-existent. There are also complaints about the price, with some reviewers feeling that the odds of winning are low compared to other sites. The opinions on the product itself are mixed, with no strong consensus among reviewers.

Based on these reviews

Rated 2 out of 5 stars

To much money to wager before you can withdraw, then when you do withdraw it doesn't get deposited straight away, so it's all long. Having to play all that money to withdraw such a small amount of fun... See more

Rated 1 out of 5 stars

what an absolute shower of crooks!!!!!!!!! do not join this gangster organisation at any cost!!! spent a fortune and eventually won something back... but had to "verify" my account,,, jumped through... See more

Rated 1 out of 5 stars

DO NOT SIGN UP TO THIS SCAM SITE. I deposited £10 and got 20 free spins and won 96p, I tried to then withdraw my £10 and it turns out the minimum you can withdraw is £20, so I deposited another £10, t... See more

Rated 5 out of 5 stars

Love playing the games on Amazon slots I have won a fair amount since joining them and you can use you phone bill to add funds if you choose too withdrawals are swift only downside is the £2.50 transa... See more

Rated 5 out of 5 stars

Thank you everyone who has made a review. after reading a majority of reviews I have decided that it's really not worth the stress to play on this site. I can see a majority are negative reviews, wit... See more

Rated 1 out of 5 stars

Illegally withholding almost £3000. Have taken it further provided absolutely everything they’ve requested. I’ve reported them and I will take this to every single level until I am paid what... See more

Rated 1 out of 5 stars

I answered an ad for Amazon Slots. It stated if you download the app they will give you 250 free spins. No deposit was required! Once I downloaded AND gave all of my personal information, the app open... See more

Rated 1 out of 5 stars

If I could rate this crappy site less then one star I would gladly do so. Any reviews you see about people winning a few dollars and right away withdrawing the funds to they're bank accounts is comple... See more

Rated 1 out of 5 stars

Absolutely terrible shit & I would advise to stay clear at all costs. That's nearly seven days has passed since they put me on a cooling off period(completely random), said my gambling had increased i... See more

Rated 1 out of 5 stars

Amazon slots just robbed me. promised 100% deposit match. I deposited $50 Canadian for the first time and was kicked out of the site and unable to sign back in. Customer service is leading me around b... See more

Rated 5 out of 5 stars

Excellent Gaming site and no problems with Amazon Slots whatsoever. Upload your documents and as soon as they are verified you won't have a problem. To all fellow gamers I have had a great experi... See more

Rated 1 out of 5 stars

amazon slots as you will always quote gambling should be fun .my experience on your site today was far from fun .£500 deposited on gold box biggest win £18 average win 20p ,Feature predictable the wo... See more

Rated 1 out of 5 stars

Low winning odds, much worse than so many other sites, and what's with the £2.50 charge every time you make a withdrawal, a proper "psssss" take. Poor customer service if you are lucky to get... See more

Rated 1 out of 5 stars

I received a email for a $10 free play for signing up, after the sign up i someone turned the free play into $380, I pressed withdraw and was told i needed to make a deposit so i did make a small depo... See more

Rated 5 out of 5 stars

Each to their own with their experience on this site. I deposited £30 walked away with £180 on gonnies hey you guys. Happy gambler 💰 chaaaaa chingggg was in my bank with in an hour!! Don’t listen to... See more

Rated 1 out of 5 stars

Improve? Tell me if you have to upload the front and the back of your bank card to proof id?? Hope anyone didn't do it. And tell me, conveniently after depositing £30 scamsters got into my account and... See more

Rated 4 out of 5 stars

They currently owe me £267 and have been waiting a week for this withdrawal. I’ve contacted support and have yet to have a response. Will edit this review if I’m able to reach some form of resolve... See more

Rated 1 out of 5 stars

You seem to be popping up as ads during my use of apps I know are good. Nice try . I came here to confirm suspicions about you nothing more. If there were negative stars I could select I sink your sca... See more

Rated 1 out of 5 stars

Absolutely rubbish site, it blocked me after 1st deposit then sent ID then the chat woman lucky withdrew my deposit which I didn’t ask her to and I deposited £50 but only getting £47.50. Utter garbage... See more

Rated 1 out of 5 stars

If I could give zero stars I would but that's not an option. Won £275 but they will not pay you, uploaded everything they asked for but still wouldn't pay after 10 days of trying all they did was put... See more

Rated 1 out of 5 stars

i last reviewed this company back in april 2025 however 3 months on and i find that they have taken nothing away from my last review in fact i would go as far as to say they may even have got worse... See more

Rated 1 out of 5 stars

Play a lot of slots across various sites this has to be the worst for payout, wins and bonus drops you literally put £20 in play 50p spins and walk away winning 10p once … bonus very rarely comes in a... See more

Rated 1 out of 5 stars

DO NOT USE THIS SITE, they take your money no problem but as soon as you want to withdraw you're faced with endless hoops to jump through to get your money. I deposited money but I didn't use all o... See more

Rated 1 out of 5 stars

Very poor payout and virtually non existant bonuses.Literally made thousands of spins on two particular slots and never got one bonus.The very rare bonuses I did get on other slots were poor payouts.A... See more

Rated 1 out of 5 stars

At first avoid Dove Casino and check the whole family connected to Amazon Slot as this is a white day robbery. Deposit 10£ and u will get some spins, but if u won’t win nothing to kept playing from yo... See more

Rated 1 out of 5 stars

Worst site ever quick enough to accept deposits then hold on to your winnings when it comes to withdrawing, Deposited £140, went up to £2600, I was allowed to make 3 withdrawals £100 + £4... See more

Rated 1 out of 5 stars

This is even worst than red 32 and you should avoid. Withdrawal are so insanely hard to do and annoying their requirements are so ridiculous at this point I want my money back idc about the bonus wins... See more

Rated 1 out of 5 stars

I joined Amazon slots the bonus has high wagering the bonus isn’t worth having it takes days to get a withdrawal into your account and to top it all they charge you £2.50 every time you withdraw so ov... See more

Rated 1 out of 5 stars

Absolutely terrible shit & I would advise to stay clear at all costs. Over a week has passed since and cant get to customer service. I just found out friends have uploaded there info over a month ago... See more

Rated 1 out of 5 stars

I was playing roulette hit a number and surprise a pop up appears on the screen saying some system issue BS.It happens I’ve said.Went to talk with live support gave the round I’d she did the checks al... See more

Rated 1 out of 5 stars

Actually I’ve enjoyed this site and won however upon withdrawal it keeps coming up saying we need to do some checks contact customer service to start withdrawl. Can’t get a hold of support at all nor... See more

Rated 1 out of 5 stars

****PLEASE DON’T BE THE BEXT VICTIM**** I really should have read the reviews here before joining £50 in,documents uploaded,£400+ waiting to withdraw. They are reviewing my account!!! Now can’t... See more

Rated 1 out of 5 stars

Absolutely rubbish. I didn't get ANY welcome bonuses for a start. I went 10 days on the trot without getting ANY free spins on the lucky wheel and I couldn't withdraw any bonus winnings that I did get... See more

Rated 1 out of 5 stars

This is a scam, do not join. they will not let you withdraw, they say you need min £100 in the account to withdraw, and when you do have £100 in it and make a withdrawal they come back with excuses an... See more

Rated 1 out of 5 stars

Can someone plz take away their license ??? I urge their management team to reach out to me before I raise a formal complaint with AGCO. Thousands after thousands goes in and nothing comes... See more

Rated 1 out of 5 stars

warning to new gamblers thinking of joining amazon slots do not do it ,as a member of many casino sites for many years all sites will tell you that gaming should be fun and it should be but when you... See more

Rated 1 out of 5 stars

Customer service was slow to respond and repetitive in their solutions indicating they did not read the issue with my attempt to withdraw my winnings The site disabled ability to add card to ena... See more

Rated 1 out of 5 stars

Absolutely disgusting site.im a costumer over 3 years.lost so much money is unbelievable. On this site no possible to win anything. I don't know how that is illegal. The games can't pay no matter what... See more

Rated 1 out of 5 stars

I applied to withdraw 200 and they said I would get an email, still not had it?? A few hours later I applied to withdraw 500 and got a message that I already at my withdrawal limit, wtf !! When I dep... See more

Rated 1 out of 5 stars

Poor customer services errors with multiple games, Charging customers to withdraw own money plus 3 days turnaround to reach a direct bank transfer as per payments made. Unacceptable !!!

Rated 1 out of 5 stars

This site is the worst. With out doubt the most fraudlent and game fixing site i have come across. Dreadful conrupted server, pretending that an error has occured during games to reset your play. Crap... See more

Rated 1 out of 5 stars

DO NOT REGISTER WITH AMAZON SLOTS I registered deposited £20 Went to use said £20 Only to find a message saying account locked contact support many e mails later with no response i eventual... See more

Rated 1 out of 5 stars

Close the doors your an absolute scam and a mockery to the industry and agco in control of your site here in ontario is a lie and i will get a lawyer to look into this very site also i work through ag... See more


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House
  4. Gambling Service

Written by the company

Spin the Mega Reel to win up to 500 free spins on Starburst! Play casino slots and instant win games. Pay by phone bill casino on Amazon Slots!


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Pretty, pretty good!!! - Edit : Suspicious

I was sceptical at the beginning as I read the reviews (naturally), but I decided to open an account to try for myself.
Been using it for about 2-3 days now, got a great selection, no lags, quick app and quick withdrawals, within the hour.
If it stays this like this, it will definitely be one of my go to.
Great job Amazon Slots, keep up the good work! 👍
EDIT: So after playing for couple of days, went to make a withdrawal tonight and I got a pop up message saying I need to contact them. For me that's a turn off, especially that I played in good faith. I played with the balance available, set up my account on cool off and probably I will be closing the account.
There is no live chat available only within a specific time frame.
Would I play again here? Probably not.

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

only gamble what you can spare

I enjoyed playing on amazon, but i cant accept the controlling of my activities we all pay for enterainment playing as i want to is not harming anyone all its doing is making you more money I know gambling is addictive but there are some people who does not get addicted, if I was addicted I would be pulling my hair out Ipromise you my hair is fine playing has been entertaining thanks goodbye

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

I cannot withdraw as it says I need to…

I cannot withdraw as it says I need to deposit using the same card as withdrawal which I tried - I cannot deposit because I have reached the max funds! does any1 know a way of contacting Amazon slots

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

…amazon slots

I applied to withdraw 200 and they said I would get an email, still not had it??
A few hours later I applied to withdraw 500 and got a message that I already at my withdrawal limit, wtf !! When I deposited money and won, why can't I get the money. Think I will stick to jackpotjoy and unibet

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this site!!!

Do not use this site!!!

The bonus fund is a rip off! And they will scam your money.

Withdrawn £80.
Then straight after won £50 and withdraw that too.

They took £2.50 admin fee.. and sent me £47.50. Twice. They took £30. Been waiting 4days for a reply from theyre customer service team.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

I answered an ad for Amazon Slots

I answered an ad for Amazon Slots. It stated if you download the app they will give you 250 free spins. No deposit was required! Once I downloaded AND gave all of my personal information, the app opened BUT it required a $50 deposit! When I consulted the live chat, it stated it only gives bonuses to certain people. I am furious with all the false advertising. I will never download another scam like that again!

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP TO THIS SCAM SITE

DO NOT SIGN UP TO THIS SCAM SITE. I deposited £10 and got 20 free spins and won 96p, I tried to then withdraw my £10 and it turns out the minimum you can withdraw is £20, so I deposited another £10, tried to withdraw and I am not allowed to withdraw since I haven't wagered enough. I then wagered £10, deposited another £10 to withdraw what I had left and it still says haven't wagered enough to withdraw. So my money is being kept hostage, good luck to the agent I speak to on customer support.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Illegally withholding almost £3000

Illegally withholding almost £3000. Have taken it further provided absolutely everything they’ve requested. I’ve reported them and I will take this to every single level until I am paid what I am owed.

Happy enough to take from you but not happy to pay out.

Avoid at all costs. I will update my review throughout to let others know how difficult they intend to be.

They’ve chosen the wrong person because every game is screen recorded every communication recorded, I will happily sit back and wait which the 3rd parties I’ve gone to investigate and I will then update on here and other platforms.

Not worth the hassle for people to join, plenty of good sites out there, sadly this isn’t one.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

This was the worst casino gambling site…

This was the worst casino gambling site I have ever been on. The website itself was hard to navigate. I signed up for the 100% welcome bonus, I deposited $50 and got $50 in bonus money. It took a long time to find bonus wagering games as theres no category for them, so you have to pick a bunch of games to see which one works with your bonus money. You can't easily see how much you've wagered and how long you have to go until your bonus moneys wagering requirements are met. And once they are met that money is gone. I had $1400 in bonus money, and once the wagering requirements are met, that money is gone and I ended up with $50 of real money at the end. All that work and excitement for nothing. And on the website, the "get in touch" with button suspiciously doesn't work when you click on it. This was the worst experience, stay away from this platform, it's the worst of the worst and I don't understand how its even still in business?

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

I received a email for a $10 free play…

I received a email for a $10 free play for signing up, after the sign up i someone turned the free play into $380, I pressed withdraw and was told i needed to make a deposit so i did make a small deposit, The $380 withdraw turn to $0 and showed no where on the screen anymore. I didn't receive any withdrawal from any of the amount i won.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Game is a joke

Game is a joke. Zero chance to win on first deposit because they use money first which just gets eaten then play tour bonus only which tou can't win off. So games a joke
Betty and fanduel are so much better. 0 on 5 review

January 22, 2026
Unprompted review

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