Invited
Licht beim Renault Clio 5 57 Erstanmeldung 20.04.1995 defekt. Grok befragt was zu tun. Antwort: I checked the links; availability can change, but here's the current status. All ship to Au... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Invited
Parts are becoming very difficult to source. I own 3 CITROEN C5's and suspensions parts are no longer available. Having to source good quality salvage is the only way to keep them going and B-PARTS re... See more
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I don't remember how I found the B-parts website. I was surfing for and found some unique wheels from a 2025 Maverick on their web site. There are a lot of sketchy web sites out there and I was conc... See more
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Excellent buying experience. This is the 3rd time that I've bought vehicle parts from B-PARTS. They had a full rear subframe listed, clearly showing the condition with 7 photo's. After purchase, tra... See more
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Dont use this company sold me a cylinder head £500 and it's scrap metal cost another £650 to rebuild due to broken cambelt had bent valves 2 x cracked cam clamps, and 4 x broken glow plugs needed dri... See more
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Invited
I was struggling to find a replacement rear offside window mechanism for my Peugeot Rifter. Found a used one on B Parts. Ordered it and although from Portugal arrived just a few days later and was... See more
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Invited
Excellent website with adjustable filters to find parts. Great source. Best I've seen on both counts. Helpful staff and no issues posting to Scotland. Parts arrived were ax described and important... See more
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Invited
Very good place to find parts for older vehicles. I managed to get a replacement window that arrived from Portugal to Ireland safely. Prices are very competitive too. Only issue with my order and not... See more
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Invited
Perfekt für meine fast Oldtimer! Schnelle Lieferung, faire Preise super Zustand der Ware. Sehr gerne wieder Perfect for my almost vintage car! Fast delivery, fair prices, and great condition.... See more
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Invited
So impressed with this company from purchasing to receiving the car part ordered. Item was described perfectly, in fact we were amazed how great the condition was, it was well packaged and arrived a... See more
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Invited
Car bumper was delivered fast, even coming by Sea Freight. On a pallet, wrapped well for the awkwardness of the shape. We could not find anything local in Ireland but there were 4/5 usable bumpers imm... See more
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I was in desperate need of another mirror for my Chevy Impala. Local Autoshops do what they normally do, charge damn near $500 for replacing it. I was able to find the same part for my Impala here at... See more
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Was looking to replace a defective display for my aging Peugeot; found one at B-parts, with clear images of front and back of the unit. Based on the barcode on the image I could further ascertain that... See more
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Invited
An excellent seller that I would highly recommend and buy from again. I purchased a Fiat Croma grille which was very good value yet it was in remarkably good condition. These are fragile parts which e... See more
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Invited
B Parts is a good place to find obsolete parts for maintaining cars built years ago, especially in the UK. I like the fact that the price you see is the price you pay, no added import taxes, great.... See more
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Excellent service. Ordered a replacement window for my car and when it arrived it was damaged. There was no shipping damage so the salvage yard that it was sourced from either missed it or shipped i... See more
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Very quick dispatch of my order and even faster delivery(from Spain to Greece less than 10 working days). Communication with help center was always a pleasure.They answer really fast to all my questio... See more
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Invited
Find my part on b-part quite easy and although I wasn't sure it isn't the correct part, they made sure I can check part nummer with Kia and gave info about returning if it doesn't fit. I payed with... See more
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Invited
I’m happy with the delivery service overall. My order arrived a bit later than expected, which is why I took one star off, otherwise I would have given a full five stars. The gearbox was well packed a... See more
Company replied
order 2307518 27 Aug. Starting to question whether B-Parts is legitimate. My order apparently with DHL Madrid since 1st Sept order paid for on 27 Aug. Several follow ups sent think I am getting bot re... See more
Order Number : 2342458 Horrible customer service, odered car doors and paid on 11-Sept-25 Still the order status says- Scheduling. Asked support team after 3 days someone responded, it is with ship... See more
WARNING ! > Beware of hidden defects in the poorly taken photos! > Supposedly "tested" used parts, but obviously defective parts are sent ! > After complaining the 2 indicator lenses, emails are ignor... See more
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Do not order any parts from this company , complete waste of money , o was order tilgate to duster arrived damages , without window, tilgate cost me 450 pounds, 3.5 weeks waiting for them for arrival... See more
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DO NOT BUY from this company from the UK! Ordered and paid for a subframe for a Jaguar, which has not arrived after 27 days. Website said 3-5 days delivery. Poor communication from customer service o... See more
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Every time we've ordered a part, we've always had a problem with B-PARTS. Delivery delays, damaged parts, the wrong part (right door ordered, left door arrived instead). And customer service is very... See more
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Bad experience, ordered a rim and tire days later I was sent email regarding item was out of stock, so they gave me an alternative option took it and paid the difference. A two weeks past me thinking... See more
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I took a bit of a risk in ordering a used (and quite rare) Renault part internationally. Unfortunately, I was shipped the wrong item - not as described on the product page. The returns procedure was... See more
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I have paid for an order over a month ago and still waiting for the part to arrive, I wish I had never ordered from these people, their site stated 3-5 days for deliver to UK this is completely unacce... See more
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Car door arrived in a box 4 times the size of the car door door arrived damaged the door was not secured rattling around inside the box. I have taken photos as proof the actual delivery chap was shock... See more
Long story short ordered the wrong part, easily done if you compare the similar ads for two different but related products, still my fault, the return policy and the companies negative attitud... See more
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DO NOT ORDER PARTS FROM THIS COMPANY‼️‼️ It has been 2 weeks since I ordered my part from this company and still not received it!! Order placed on 22/10 no updates, no tracking, still not dispatc... See more
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DO NOT BUY FROM THIS SELLER.. We purchased LHD lights from this company at a cost of over 2100euro, unfortunately the car had 2 models for the same year and they didn't work, as it was after the 14da... See more
Customer support was really good, quick response and issues were easily resolved. Great variety of different spare parts, especially if you have an older car. The fact that there are no hidden fee... See more
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I needed a Chevrolet Volt info screen and after some research found this website. Questions were answered promptly. Screen was shipped and packed with great care. Perfect condition, like new, and wor... See more
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Needed rim for 2022 Palisade Caligraphy found it online at B-parts. They had excellent pictures of rim still on a totaled vehicle. Placed order, shipping was quick via FedEx. Item was packaged to prot... See more
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Horrible company! I ordered a door for my vehicle from them expecting it to be available and ship quickly since they say 4-6 business days in their description. Two days later I receive an email sayin... See more
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Invited
If it was possible to give 11/10, i would've done that. In my part of the world we call this "Talk and Do", they say and do exactly what they say no disappointment..... kudos, very fast delivery, was... See more
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Invited
The Mini R52 axle I ordered arrived as it was in photographs on listing. Rust free item which is rare in UK. Very pleased with communication. Only problem was courier used (TNT,FEDEX) were a bit slow.... See more
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There are many parts suppliers, do not do business with this one! The wrong part (Body Control Module) was sold to me and they did not honor their 6 month warranty or offer a refund or replacem... See more
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We have ordered a Part for a BMW X3 and they have send the wrong bodypart. We have send it back after talking and they didn't talked with the border custom in order to get it their storage, meaning... See more
Company replied
Company details
Written by the company
We’re building a reliable and worldwide e-commerce brand in the used auto parts market by connecting certified dismantler centers from over 10 European countries through our global online platform. Our goal is to simplify and improve the search and purchase experience for used auto parts, offering efficient warranty and return policies, multiple payment options, and fast delivery services to over 160 countries. We rely on a specialized and multicultural customer support team, ready to help you identify the best available parts and provide clear and accurate answers throughout your buying journey. Our strong supplier network spans across key European markets, including Portugal, Spain, Germany, Netherlands, France, Italy, and Lithuania — all built on trusted partnerships with a shared purpose. Our vast inventory boasts over 11.5 million in Europe and 1.5 million in USA used auto parts, individually photographed with quality indexes and manufacturer references. Furthermore, we have a specialized customer support team who are committed to helping you by providing clear and precise answers to your questions, ensuring you get the best available solution.
All reviews will carefully reviewed and responded by our Customer Success team!
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Contact info
EST. da Circunvalação 10748 B 1.1, 4460-280, Sra. da Hora, Portugal
- +351220327775
- b-parts.com
4.7
Excellent
28K reviews
Replied to 84% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
B-Parts provided an excellent customer service via Sara V.
B-Parts provided an excellent experience. Ordering a wheel for a Jeep Grand Cherokee was very simple and straightforward with their on purchase. The delivery was prompt, albeit delayed due to inclimate weather conditions in the southeast. As a result of this, I called B-Parts customer service to inquire about the delivery. The rep who answered was Sara, and I can't compliment her professionalism enough. She explained the situation and kept me updated each day, including the day it was finally delivered. The delay had nothing to do with B-Parts, they sent it out the same day as the order. But they made sure I was kept in the loop. Ordering parts is easy, ensuring customer satisfaction is rarely achieved, but this company goes above and beyond to ensure their customers are happy. I highly recommend this company for your auto parts needs.
February 2, 2026
Unprompted review
Reply from B-Parts
Dear Jeff Bulger,
Thank you for taking the time to share your positive experience with B-Parts. We truly appreciate your feedback and are thrilled to hear that the process of ordering a wheel for your Jeep Grand Cherokee was simple and straightforward.
We understand that delivery delays can be frustrating, especially due to inclement weather conditions, but we are glad to know that our customer service representative, Sara, was able to assist you effectively. Keeping our customers informed is a priority for us, and it’s wonderful to hear that Sara’s professionalism made a positive impression on you.
Your kind recommendation means a lot to us, and we are committed to maintaining the high standards of service that you experienced.
Thank you once again for choosing B-Parts for your auto parts needs.
Best regards,
B-Parts
Invited
Reply from B-Parts
Dear Savis,
Thank you for taking the time to share your experience with us. We are delighted to hear that your delivery to Ireland was made swiftly.
Your feedback is invaluable, and we appreciate your trust in B-Parts for your auto parts needs.
We look forward to serving you again in the future!
Best regards,
B-Parts
Part sent was not what I ordered,told…
Part sent was not what I ordered,told me it was like I didn't know what I ordered hide behind emails had no intention of making it right the worst customer service I've ever had!
February 9, 2026
Unprompted review
Invited
B-parts + AI Gemini
I was using Gemini to help me find a specific car part for my Renault. The AI acted like a professional consultant, found b-parts website and the service from B-Parts was exceptional.
Gemini cross-referenced part numbers and paint codes from photos to ensure a 100% match. The photo uploaded on B-aprts had a serial number but it was impossible to read for me but AI did a great job and red the numbers.
B-Parts provided the official chassis number for the part, which allowed the AI to validate the exact vehicle origin and color code.
Total Confidence: This combination of AI analysis and transparent data from the website made a difficult repair incredibly easy.
The support and detailed information provided by B-Parts made this a flawless, sustainable purchase. Highly recommended!
February 12, 2026
Reply from B-Parts
Dear Bokelj,
Thank you for taking the time to share your experience with B-Parts and Gemini. We are delighted to hear that our services met your expectations and made your search for the specific Renault car part a seamless process.
It’s wonderful to know that the AI's capabilities in cross-referencing part numbers and analyzing photos provided you with total confidence in your purchase. We pride ourselves on delivering accurate information and exceptional service, so we appreciate your acknowledgment of these efforts.
Your recommendation means a lot to us and inspires us to continue improving our offerings. We look forward to assisting you again in the future.
Best regards,
B-Parts
Invited
You can browse for available parts without putting your order out for tender
You get a wider range of parts than most other online sites, and you can browse without putting yourself out for tender by email. That is what made me choose B-Parts.
The part (Seat Ibiza Fuel Filler Cap) was well described and I think fairly priced. I received two welcome emails, one in English and the same in Portuguese. The invoice was in English.
The part was well packaged and undamaged from transit. It was dirty as (like many breaker parts) it had just been pulled from a scrap vehicle and packaged up. There was a rip in the rubber, almost certainly from when the breaker removed the sleeve from the fuel line. On reexamination this was clear in the item's photographs. Looking at other lots it must happen very frequently.
The part arrived quickly from abroad via TNT and fit well. The colour is a perfect match. Happy with the transaction.
February 12, 2026
Reply from B-Parts
Dear Mr. L McShera,
Thank you very much for your thoughtful review and for choosing B-Parts for your automotive needs. We are delighted to hear that you found our range of parts extensive and appreciated the convenience of browsing without the need for email inquiries.
We strive to ensure that our product descriptions are accurate and that our pricing is competitive, so it's great to know that the fuel filler cap for your Seat Ibiza met your expectations.
We also take pride in the careful packaging of our products to ensure they arrive safely. We appreciate your understanding regarding the condition of second-hand parts, as they do often reflect their previous usage. We aim to provide clear photographs to communicate any imperfections, and we value your recognition of that effort.
Thank you for highlighting the prompt shipping and the perfect fit of the part. Your satisfaction is of utmost importance to us.
We hope to serve you again in the future!
Best regards,
B-Parts
Invited
Item arrived on time well secured very…
Item arrived on time well secured very happy 😃 thanks
February 12, 2026
Reply from B-Parts
Dear customer,
Thank you so much for your positive feedback! We are thrilled to hear that your item arrived on time and securely. It’s always our aim to ensure a smooth shopping experience for our valued customers.
We appreciate your support and look forward to serving you again in the future!
Best regards,
B-Parts
Invited
Reply from B-Parts
Merci beaucoup pour votre retour positif, Garage Carrosserie de la Colli.
Nous sommes ravis d’apprendre que vous avez trouvé nos services efficaces. Votre satisfaction est notre priorité, et vos commentaires nous encouragent à continuer à offrir des produits et services de qualité.
Nous espérons vous servir à nouveau dans le futur.
Cordialement,
B-Parts
Return/Refund
I bought a spare tire. I did not need and initiated a return. I sent return out with FedEx on Jan 10th 2026. As of Feb 11th, 2026 FedEx determined the tire was lost. I contacted customer service about this at the very beginning and Sara Vieira responded immediately. Sara has been absolutely amazing!!! She was on it from day one!! Contacting FedEx, communicating with me throughout the entire process and worked with finance to issue me a full refund. B-Parts overall has been absolutely amazing! Some of the best customer service support I have ever seen!!
Thank you Sara, you deserve a raise!! 😊 I highly recommend B-Parts for all your auto parts needs!!
January 10, 2026
Unprompted review
Reply from B-Parts
Dear Ryan Shackelford,
Thank you for taking the time to share your experience with us. We are thrilled to hear that our customer service team, particularly Sara Vieira, provided you with exceptional support during your return process.
At B-Parts, we strive to offer our customers efficient and helpful service, and we are delighted that Sara was able to assist you promptly and effectively. Your kind words will surely be shared with her and the rest of the team.
We appreciate your recommendation and look forward to serving you again for all your auto parts needs in the future.
Best regards,
B-Parts
Invited
Good just good
February 11, 2026
Reply from B-Parts
Dear Assali Mail,
Thank you for taking the time to leave your feedback. We appreciate your support and are glad to hear you found your experience with B-Parts to be satisfactory.
Your insights are valuable to us as we continuously strive to enhance our services and offerings. Should you have any specific suggestions or areas you'd like to see improved, please feel free to share them with us.
Thank you once again for your review. We look forward to serving you in the future!
Best regards,
B-Parts
Invited
I bought an interior door handle for my…
I bought an interior door handle for my Peugeot 5008 from B-Parts. The replacement part was nearly spotless and arrived in a couple of days. Will definitely use them again if I need parts for the car again.
February 11, 2026
Reply from B-Parts
Dear Daniel García,
Thank you for taking the time to share your experience with us. We are delighted to hear that your purchase of the interior door handle for your Peugeot 5008 met your expectations and arrived promptly.
Your satisfaction is our top priority, and we appreciate your kind words regarding the quality of the replacement part. It’s great to know that you are considering us for future automotive needs.
We look forward to serving you again!
Best regards,
B-Parts
Invited
Website is easy to use smooth…
Website is easy to use smooth transaction, quick delivery
February 10, 2026
Reply from B-Parts
Dear Theresa Usher,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our website easy to navigate and that your transaction was seamless.
Your feedback regarding our quick delivery is especially appreciated, as we strive to ensure that our customers receive their orders promptly.
We value your support and look forward to serving you again in the future.
Best regards,
B-Parts
DO NOT BUY FROM THIS SELLER..
DO NOT BUY FROM THIS SELLER..
We purchased LHD lights from this company at a cost of over 2100euro, unfortunately the car had 2 models for the same year and they didn't work, as it was after the 14days (due to fitting times from the garage and main Land Rover Dealer in Murcia) we asked if we could return them which they agreed and we then spent over another 1100euro for more lights which work perfectly. So now we are over 3300euro out of pocket. We returned the lights in perfect condition in the same packaging (the garage confirm this) and after more that 2wks they sent blured images that it is impossible to see any damage saying they are damaged??? we have refuted this and asked more than 10 times for images of the lights & packaging, to date nothing, they have our money and goods and do not answer messages (more than 75 messages since end Dec). In addition we have tried to speak to them, No Chance!! It really is appaling and we are now seeking legal advice to get our money back. If you have a problem beware as they are likely to keep your money and goods, we are so disappointed (Being Polite as we have been the whole time doesn't make any difference. Andy Fox (Order No:2525498)
December 30, 2025
Unprompted review
Invited
Good service parts in good condition…
Good service parts in good condition arrived in time
February 9, 2026
Reply from B-Parts
Dear Official SM,
Thank you for taking the time to leave a positive review. We are delighted to hear that you were satisfied with the service you received and that your parts arrived in good condition and on time.
Your feedback is invaluable to us and serves as a great motivation for our team to continue providing quality products and reliable service to our customers.
We appreciate your trust in B-Parts and look forward to serving you again in the future!
Best regards,
B-Parts
Invited
Choice of stock and availability was…
Choice of stock and availability was excellent.
Delivered in three days fantastic
February 9, 2026
Reply from B-Parts
Dear Sue Carroll,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our selection and availability of stock to be excellent.
It's wonderful to know that your order was delivered promptly in just three days! We strive to ensure our customers enjoy a seamless shopping experience, and your feedback reinforces our dedication to that goal.
We appreciate your support and look forward to serving you again in the future.
Best regards,
B-Parts
Invited
The part arrived on time also part…
The part arrived on time also part number matches so, no mistake at all. I already fixed it into my car and works perfectly.
February 9, 2026
Reply from B-Parts
Dear Idalecio Silva,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that the part arrived on time and that it was a perfect match for your vehicle.
Your feedback is greatly appreciated and reinforces our commitment to providing high-quality parts and excellent service to our customers. We’re glad to know that everything worked out smoothly for your repair.
If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Best regards,
B-Parts
Invited
Reply from B-Parts
Dear Steve Mack,
Thank you for taking the time to leave such a positive review! We are delighted to hear that you experienced fast delivery and received the part as described.
Your satisfaction is our priority, and it's great to know that our efforts met your expectations. We appreciate your business and look forward to serving you again in the future.
Best regards,
B-Parts
Invited
Very fast delivery and orignal part
Very fast delivery and orignal part. I highly recommend.
February 9, 2026
Reply from B-Parts
Dear Muhammad Murad,
Thank you for your excellent review! We are thrilled to hear that you experienced fast delivery and received an original part. Your recommendation means a lot to us.
At B-Parts, we strive to provide our customers with the best service and quality products. Your feedback is a testament to our commitment, and we appreciate your support.
If you need anything else in the future, please don't hesitate to reach out.
Best regards,
B-Parts
Invited
The documentation of the offer
The documentation of the offer, the ordering process, and the delivery all went perfectly.
February 9, 2026
Reply from B-Parts
Dear ALTHERR AG DUNKER,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that the documentation of our offer, the ordering process, and the delivery met your expectations.
Your feedback is invaluable and motivates us to continue providing exceptional service in the future. We appreciate your trust in B-Parts and look forward to serving you again.
Best regards,
B-Parts
Invited
Great service
February 8, 2026
Reply from B-Parts
Dear James Mc Loughlin,
Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback regarding our service.
It’s wonderful to hear that you were satisfied with our offerings at B-Parts. Our team strives to provide excellent customer service and quality used auto parts, and it’s gratifying to know that our efforts have resonated with you.
We look forward to serving you again in the future!
Best regards,
B-Parts
Invited
Reply from B-Parts
Dear Kevin G.,
Thank you for your positive feedback regarding your recent order with us. We are delighted to hear that your delivery was prompt and that the packaging met your expectations.
Your satisfaction is our priority, and it’s encouraging to know that our efforts have contributed to a positive shopping experience for you. We appreciate your recognition of our service and look forward to serving you again in the future.
Best regards,
B-Parts
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