berls.com Reviews 4,108

I purchased an ASI shower chair that did not meet my expectations or match the manufacturers photo. Martina with Berl's return center provided a prepaid return shipping label and a full refund. Th... See more

Product (hand soap dispenser) came as described, on time. Soap valve did not work, had to use one of my spares to get it going. Disappointing, for what we paid for it all should work. Update: Ber... See more

Great Customer Service! I needed a couple of restroom towel/trashbin units for our office, and they arrived damaged from shipping. Berl's was quick to send out replacements, and when those too were da... See more

Great prices and answered questions fast. Could use better comparisons between items. Similar items with the only difference I could tell being material/finish-is there pros and cons to what type of m... See more

We had a mishap from the vendor Bradley on a paper towel/trash receptor. One of the units was shipped out without the trash receptor. I contacted Berl's and spoke with Martina. She very apologetic... See more

Berl's has an attractive and user-friendly website. I found my part when no other website had it. It was shipped quickly and delivered promptly. I trust Berl's when I am looking for commercial part... See more

LOVE Berl's. I'm opening a business soon and they have been so helpful, answering questions, and orders arrive quickly without any issues. Thank you for such great variety and service!

Staff very helpful when I used online chat to order a water refill station for a community. Received emails about shipping. The item arrived the same week. Speedy, helpful, and an all-around great e... See more

The customer service agent who helped me was very knowledgeable and friendly on the phone. Our order arrived faster than I expected and was packaged very well. And we installed it and got our water... See more

I needed a quote for two new hand dryers so I could request a PO for the order. I received that quote the same day I emailed them. Once I received the PO to make the order, I got a confirmation with... See more

Great customer service . Informative of there products . I asked for parts using a model number and serial number got the exact fit. And delivered in 2 days . Installed and working perfect thank you B... See more

When I called in, someone answered the phone right away and helped me place my order. I received the confirmation within 5 minutes of ending the phone call. The item shipped within 20 minutes of the p... See more

Found Berls by accident when our contractor bailed last minute on a part for the water heater. Called around 3pm Thursday, talked to a guy named Lennie — really calm, knew his stuff. He made sure the... See more

Easy to contact, item needed was no longer in stock and they were helpful in getting similar item identified, price quoted so we could purchase. Also, fast shipping. Very easy to reach and order fro... See more

Great price. My item was In stock Quick 24 hour delivery. Best In Class equipment. Received a call from customer service to verify me as new customer. I appr... See more

We had a rush request from a GC I work with. They had a final inspection coming in two days and were missing some units. BERLS was able to source and deliver the required units within the timeframe n... See more

Martina was amazing and made this transaction super easy! She helped me find the product that suited our needs and it arrived two days later. Our members love our new water fountain!

Originally ordered a commercial hand blower from Amazon which got lost in transport, so I found Berl's contact and not only did I get the item in 2 days but it was cheaper to! Plus it was great, frien... See more

I have ordered many times and never had any issues. The website is easy to navigate to find your product and place an order. And the amazing part is how quickly it ships and arrives!! Also great pr... See more

As always, Berl's comes through for me! Needed a specific hand dryer and had it in less than a week. And pricing is incredibly competitive!

The product arrived on time. However, both parts broke within one day of installation. An internet search revealed that this is a common problem for the manufacturer, (ELKAY). After inspecting all... See more

The first thing you’ve done wrong is ask me for a review BEFORE I’ve even received what I ordered from you over a week ago!! Never sent me any tracking information although I did receive a email fe... See more

The drinking found came in a timely manner and is working well. My maintenance team had to go purchase a few minor hardware pieces that were missing from the bottle filler part in order to attach it... See more

You guys are amazing always make sure if the order is correct call too confirm if everything goes good thank you for your help

The site was easy to navigate, the inventory was extensive, the purchase went smoothly, we were updated as to the shipping, and delivery was fast. What more could you ask?

What a great experience we had working with these guys! I placed my order at 11pm and it was ready to ship the next morning. Luckily, they were right here in NC so I was able to pick it up. Customer s... See more

I was looking for Bradley product that you had in stock. I first purchased 2 each to try, after installing them they worked great, they are Automatic form soap dispenser.

Sales representative (Peter) was great! He was super quick to get a quote and work with us for vendor pricing. I would definitely work with him again. The order also shipped out quickly and was reason... See more

you did great, starting with getting a quote from Peter to receiving the material 1 day after ordering it- packed safe and sound thanks so much 5 stars Glenn

Berls.com offers a nice selection of products at reasonable prices. Delivery was quick, and everything arrived in good condition

it is a pleasure dealing with Peter and Beryls ! The material is always on time and the pricing for resale is getting us a lot of business !! Thank You !!

Martina was excellent and she knows the meaning of customer service. You have my business because of people like her.

From my phone call to order, and receiving product went perfect. Everything went well amped I am happy with water fountain / bottle fill.

When placing an order, before it was confirmed by Berl, I was notified by a representative that I was actually within close shipping distance, and they corrected my total charge. To me that speaks vol... See more

I was quite upset when I found out that there had been an error in shipping an old unit to our company instead of the brand new one. When I contacted Berl's, I was immediately put at ease by the warm... See more

Berl's was the cheapest place that I found that had the Elkay bottle Filling Station refrigerated and filtered. And the shipping was very quick I ordered it on a Friday and it was to Illinois on a Tue... See more

In a word- Peter is the best part of ordering from Berls. He was pleasant and extremely knowledgeable.

The product came quickly and it is operating our dryers just as we had hoped. Solid product and good customer service.

When a mistake in availability of the product we wanted was made, we heard back from Berl's right away. Another product was made available to us right away.

Received my order quickly and damage free. We have these dispensers in all 142 of our medical clinics and they work great.

Website was a bit tricky to navigate to input order but product in-stock and at a good price. Delivery was quick so all good!

It was Int'l shipping, packaging was great. Materials were correct. Communication and shipping speed was also great. Thank you Berl's!

Great price. Easy online purchase and checkout. Delivered on time with zero damage. Will definitely use again if needed. Thank you.

Fast ordering and delivery! They even called to confirm my order. BEYOND impressed with Berl's!!!

Item arrived as described and without issue. No damage during shipping as the package was securely strapped to the shipping pallet.

Peter Brainard was so helpful, guiding us to the correct model we should purchase and handling all the paperwork to set up an account.