BestHeating Reviews 67,742

A great looking radiator that gives out a lot of heat. Well packaged apart from a hole in the polystyrene protective cover which went through to the radiator but was ok when unpacked. Probably done in... See more

Holly is a credit to your team, she is friendly, efficient and nothing seems like too much trouble. You can hear her smile over the phone which in today’s modern world is a refreshing change. When o... See more

Excellent. Radiators turned up earlier than expected, in pristine condition. Delivery drivers were helpful and brought them into my hallway which was a relief as I wouldn't of been able to carry the... See more

Great service great product. We ordered several Windsor Milano radiators when renovating our property. Super happy with the look and so thankful to have heating after a chilly start to the winter!... See more

Having found a similar heater on line, I needed further information before ordering. On calling BestHeating I was helped through the miriad of options by Steph. Between us we found the correct heater.... See more

Needed a quality, vertical wall mounted radiator to meet urgent need. Best Heating options were great, well priced. Decided on Milano white option which met need and was supported by excellent buyer r... See more

Hi, I had an order of two Aruba slim vertical electrical radiators.Cut a long story short one had some damage on it which was annoying. I e-mailed best heating after which Kathryn replied given... See more

Only had a very narrow space for radiator and difficult run if water pipes. Electric rad solved problem. Well made, packed, and delivered on time. Now installed and working well. Wifi ok to set-up w... See more

Best heating have been a great company to deal with! I just wanted to thank josh from customer services for all his help with my order and my return. He has been extremely helpful and professional and... See more

Amazing customer service after our delivery didn’t come on time & a part was missing. Shaunna was absolutely outstanding as she contacted the courier to resolve the delivery issue (which was down to t... See more

Very quick delivery 5 stars. Haven't had it installed yet but it's looks just what l wanted.The quality is brilliant ,lovely radiator, exactly what l wanted. Would definitely buy again from Bestheatin... See more

Two things made our experience great. First and foremost, the telephone conversation we had with Mary when we called to discuss the product. Mary had first hand knowledge of the radiator and was able... See more

Before I ordered, Stephanie helped me with the selection as I was trying to find the right accessories. When I ordered, Mary was amazing and helped me clarify delivery times and also with the voucher.... See more

We purchased some radiator valves last year and I ran into a little trouble closing one of the valves when removing the radiator to decorate. It turned out a small but essential part was missing and... See more

I tried to complete my order online, which didn't work as I needed expedited delivery and hadn't realised one of the items was a custom finish. Rang the helpline and spoke to Jack, who was brilliant.... See more

I recently had to contact the team about an issue with my radiator (a year after buying it and up until then being very happy with it too). I received a response very quickly from Amanda, who was supe... See more

I ordered some painted radiators and some standard colours, Stephanie was helpful in ensuring those that were ready to ship were sent straight away whilst waiting for the painted ones. She was also ab... See more

First choice for your heating needs, this company has a vast amount of products and accessories that will meet your needs. Simply browse through the pages of products that you need and hey presto it’s... See more

Excellent company from my initial enquiry to purchase of electric radiator was a walk in the park on a sunny day. It was nice to be able to actually talk to Steph who was very helpful, transpare... See more

Delivered as stated. The two guys that dropped the radiator off were polite and friendly. They called before hand to confirm they were on the way. Great cast iron radiator and matching feet - good qua... See more

Fast delivery, well packaged, efficient delivery chaps, put them in room of choice, very polite. Called 30 mins before arrival. Not opened boxes yet, due to broken rib injuries (not connected with p... See more

Good website but had a blip in ordering. Telephoned and was guided through by very helpful young lady who was able to designate the discount for me. Seamless buying. Have bought radiators from Best... See more

Milano column radiator arrived well packed and undamaged. Heavy gauge bit of kit, hopefully will last a long time. Has to be said I'm not a great fan of the brackets, the little silicon half moon shim... See more

Ordered with Black Friday discounts for a good price. Busy period and had to chase to confirm delivery date ahead of a holiday. Spoke with Holly initially who was great and then Amelia called me and m... See more

Purchased the 2000w wall heater for my daughter. Delivery was prompt and fitting the heater was straightforward. Great output and the fact that you can control the settings and timings by your pho... See more

Firstly free delivery is amazing. My sister ordered all her radiators from best heating 4 years ago and they are real exceptional quality. The price is amazing so will be ordering more. Brilliant... See more

I was stressed as one of my radiators didn’t fit and I needed to change it! Plus another needed to be replaced. However Karen put my mind at ease and dealt with my enquiry patiently and expertly. I w... See more

A heater I purchased from Best Heating was faulty. They offered me a replacement or a refund without any fuss. Although this particular heater was out of stock, as soon as it arrived at their store th... See more

Thank you Best Heating for a professional, friendly and helpful response to helping me with my order. The advisor listened to me and went out of his way to make sure I understood the order and encoura... See more

This is our third purchase and from start to finish it was a pleasure to do business with this company. Easy website with plenty of variety and supporting information. Goods are well-priced and provid... See more

Spoke with Stephanie on the phone before placing an order, where one radiator was unfortunately out of stock. Stephanie was very helpful, advising when the item would likely be back in and agreeing to... See more

Extremely helpful staff answering phones (very rare these days) and they always do what they have said they will. Special thanks to Shannon who went “the extra mile” to help me. Also to Davinder. The... See more

We used bestheating.com to replace all of our rads but one rad started to have a leak so contacted bestheating.com and I was emailed by Kim who was amazing and got me a replacement rad under warranty... See more

Plenty of choice, informative & easy to follow website. Great prices, delivery choices are good. We chose Milano Aruba designer, tall & lower rads. Plumber hasn't installed them yet, but have high... See more

Purchased Ecoso Vitrium wall panel heater. It's convector with glass front. Surprised that front panel gets very hot which is a problem with children around, beware of that, being a convector I did no... See more

This company shows what customer care really is. Others please take note. They have just replaced a damaged radiator which I bought in April but didn't unpack until earlier this week. Despite the... See more

Needed customer service for some additional rad brackets that were required, Olivia and Kim could not have been more helpful and brackets were received in 24 hours.. thanks guys… Great Rad’s, su... See more

Bought an electric wall heater in January 2025. Developed fault in October 2025. Contacted Best Heating (Ellie) and described the fault (heater display) with attached photo. They (she) did not quibble... See more

The first radiator arrived smashed - we didn’t even need to open the box, you could hear the broken pieces. However, a quick call to customer services and another was sent out, no bother at all. The... See more

Great experience from ordering through to delivery.Small product defect dealt with in an exemplary and timely manner by Shaunna…..10 mins in total to get replacement on order with zero ‘haggling’.Can’... See more