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BisectHosting Reviews 24,704

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the staff's helpfulness and the quality of customer service provided. People highlight the excellent user experience and the fast response times to inquiries. Consumers also appreciate the service's stability and ease of use, noting that even those new to server hosting can set things up without much difficulty. Many reviewers specifically mention individual staff members who went above and beyond to resolve their issues, often in a timely and efficient manner. The consensus is that the support team is not only quick to respond but also friendly, patient, and knowledgeable. This level of support has left a lasting positive impression, with many customers expressing their intent to continue using the company's services in the future.

Based on these reviews

Rated 5 out of 5 stars

Had some issues with our server randomly not working, seemingly corrupted. Couldn't figure it out, contacted support. Had it resolved in under about an hour from the time the ticket was open with cons... See more

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Rated 5 out of 5 stars

Acquired a hytale server this month and it drops out and kicks us every few hours. As a streamer this is quite annoying otherwise it would have been 5/5 - Edit- After posting the initial review B... See more

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Rated 5 out of 5 stars

I LOVE Bisect so far! Usually in my modding experience (Bethesda games, Cyberpunk, Minecraft Singleplayer) I spend hours upon hours troubleshooting and it’s not until the end that I realize the proble... See more

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Rated 5 out of 5 stars

I was helped by Corbin S today after some information managed to vanish from my server and made it impossible to start. Corbin went above and beyond to recover my world without rolling it back. Bisect... See more

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Rated 5 out of 5 stars

About two hours after the setup, the server started acting up. The support rep spent almost two full hours grinding and troubleshooting—disabling mods, re-installing, and trying everything possible t... See more

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Rated 5 out of 5 stars

I've been using BisectHosting to host a Minecraft server to play with my girlfriend and I'm very happy with it. It's very accessible and easy to use and you have acces to everything about the server.... See more

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Rated 5 out of 5 stars

Jacqueline responded to my support ticket faster than I think I have ever experienced. The issue took a little bit to solve, mostly because of my own user error, but Jacqueline handled it like a pro... See more

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Rated 5 out of 5 stars

After trying numerous server hosting sites, BisectHosting was the only one to truly deliver what they promised. I have been with them for a month so far and none of the players report any lags or anyt... See more

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Rated 5 out of 5 stars

My server kept crashing, i looked online and could find anything. I eventually reached out to the support team for help and Ryan P responded within minutes. He solved the problem in a few matters whil... See more

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Rated 5 out of 5 stars

The user interface for controlling the server is pretty straightforward. There's plenty of advanced options, but it would be simple for even a novice to set up. I appreciate the ability to switch the... See more

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Rated 5 out of 5 stars

My server, a minecraft server with FTB sevtech ages installed, is fast, low latency, and always up. Customer support helped me with an invoice problem. I mainly blame BisectHosting's weird paymen... See more

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Rated 5 out of 5 stars

Server works great and when the weather affected the serves due to their location. The discord team was fast and explained the situation. Apart from that incident there has been no interruptions in se... See more

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Rated 5 out of 5 stars

I was a damsel in distress, my server was down. I figured I should contact Bisect Hosting Support. Two studs Ian R and Terrence L took care of business like professionals. Ultimately they were unable... See more

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Rated 5 out of 5 stars

ive used bisecthosting to host several servers for several games and every one has been top notch performance wise. when there is hiccups like installing mods there support team is there to help and e... See more

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Rated 4 out of 5 stars

Ehryn, Madi, and Ashley were all very helpful. My issue was a bit complex, so it wasn't 100% solved at the time of writing this, but they are very professional, kind, and courteous. They made me fee... See more

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Rated 5 out of 5 stars

I've been using BisectHosting on and off for probably 5 years now or so? It's typically a go to for whenever my friends & I have the urge to get some Minecraft or another game going for weeks or... See more

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Rated 5 out of 5 stars

Simple, quick setup with good options for server locations. I run BetterMC5 and it seems very stable. The server control panel is well-designed with easy access to important functions and info such... See more

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Rated 5 out of 5 stars

Hello, I am but a humble peasant from the Ghost Gang server by the name of MOTHMANsays66 , and we had issues with our server, but we were given salvation from an amazing person from your team ca... See more

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Rated 5 out of 5 stars

BisectHosting was very easy to use, and the server setup process was straightforward. The server ran smoothly and wasn’t laggy at all, even with mods and a bunch of people on at once. Customer su... See more

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Rated 5 out of 5 stars

Andrew and Lewis did a phenomenal job helping me fix my server issues. Albeit a very lengthy process trying to figure out what was going on, they continued to attempt to fix it! And at last when all h... See more

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Rated 4 out of 5 stars

(Edit)*Customer Support has been great after leaving this review they contacted me immediately. We discussed the issues I was having and they were more than willing to help me and find a solution. I... See more

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Rated 1 out of 5 stars

I tried running a modded server through your service and curseforge. Trying to run the game, it said I was missing some mods and this made it impossible to even load the game due to incompatibility. I... See more

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Rated 3 out of 5 stars

They were okay. The CPU was decently fast, but the overall price is a lot per-month. Having a lot of experience self-hosting servers locally on my homelab, I did notice that they did make hosting so... See more

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Rated 4 out of 5 stars

To begin, the GUI and user interface is GREAT, everything is slick, and basic features are easy to use. Things can be iffy once you start trying to do anything slightly more advanced, but it’s learnab... See more

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Rated 5 out of 5 stars

I’ve tried making free modded Minecraft servers with little success, but with BisectHosting, it’s been a breeze! I sacrificed the money that I used to spend on Roblox membership where I was only going... See more

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Rated 5 out of 5 stars

Thank you team For a aspiring experience,your servers have no lag , the reset took ace quickly ,though a warning or countdown or warning would have been nice Our family and close friends are e... See more

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Rated 3 out of 5 stars

We have a RLCraft server and seem to get random lag spikes or missing chunks that don’t load every now and then. Also was looking around on your platform to see if it’s something on our side we could... See more

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Rated 5 out of 5 stars

BisectHosting has been fantastic for my modded Minecraft server. I've had reliable performance, extremely smooth setup, and great support all around. Huge thanks to Dals C, who went above and beyond t... See more

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Rated 3 out of 5 stars

Everything worked out great but the server lagged spiked quite often every 5 seconds you got stuck for 1-2 seconds in-game. I'd recommend getting a server higher than 6gb because even though if you ha... See more

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Rated 5 out of 5 stars

I had multiple problems in addition to being a novice and it took a while to get things up and running but thankfully along the way the staff assisted me. It was a bit frustrating at times to be told... See more

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Rated 5 out of 5 stars

We submitted a support request to BisectHosting this morning, and Kyle from BisectHosting responded and helped us within just a few minutes. That was truly awesome. We would like to sincerely thank Bi... See more

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Rated 4 out of 5 stars

Pretty good user experience. Easy to set up for people like me that know nothing about setting up a server. Only issue I ran was that sometimes when I am trying to build. Blocks will be placed but the... See more

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Rated 5 out of 5 stars

BisectHosting support is helpful, and so is the community. I got more help with troubleshooting on here in a day than I got in a week elsewhere. I hope they keep this up, as hosting services tend to d... See more

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Rated 5 out of 5 stars

Jacqueline helped me find my way through the fog of war (aka accessing my account because I had completely data dumbed any possibe detail I coulve ever entered in regards to it). Swiftly slaying any p... See more

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Rated 5 out of 5 stars

Easy gui for someone who’s never run servers before, lots of content online available for any issues I’ve had. I love being able to have multiple instances to swap between, allows me to play whatever... See more

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Rated 5 out of 5 stars

I've had no problems with setting up the server, making any modifications and it runs extremely well with having over 100+ mods. We only have three people max at a time and no big farms... Yet, but no... See more

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Rated 5 out of 5 stars

VERY FAST RESPONSE TIME! I really appreciate the urgency behind getting issues fixed quickly and having 24 hour support, gamers play night and day so it's nice to know we have someone available at al... See more

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Rated 5 out of 5 stars

Started out with the server bound to a bad port causing the server to fail when I attempted to start it. Submitted a ticket, issue was resolved within 10 minutes. I usually host servers on a old H... See more

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Rated 5 out of 5 stars

I will always keep coming back to Bisect Hosting. My Minecraft server always runs great, the control panel is super easy to use, and the customer service is top tier. Jackie H did an awesome job helpi... See more

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Rated 5 out of 5 stars

Had an issue with an invoice and Ryan delievered support quicker than I could have hoped. What started off as a frustrating attempt to run a Minecraft server as quick as possible ended with a sigh of... See more

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Rated 5 out of 5 stars

Worked with Ehryn to solve some server errors that were preventing me from creating backups. Not only did they give me a solution, but they did all the work and kept me updated every step of the way.... See more

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Rated 5 out of 5 stars

Timmy was so patient in helping me figure out my client and server crashes, and even had to help me restore backup several times, even restoring chunks, and answering my queries. He helped me troubles... See more

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Rated 5 out of 5 stars

I purchased a server for Hytale and I have had 0 issues so far. I originally purchased a server with Hostinger and it could not handle anything whatsoever. Immediately swapped to Bisect after seeing s... See more

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Rated 5 out of 5 stars

The support team is awesome! Gives you step by step and updates you when you have an issue right away!! Their response time is immediate and when errors happen on their end, they’ll update your contro... See more

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Rated 5 out of 5 stars

Jacob p (THE GOAT) from bisect support helped me get my server up and running last night at like 2 in the morning. He had me send him the modpack and then diagnosed and removed the mods which were cau... See more

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Company details

  1. #19 of 105 best companies in Gaming service Provider
  2. #9 of 61 best companies in Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

5-star
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Rated 5 out of 5 stars

Clay was super helpful when it came to…

Clay was super helpful when it came to adding a modpack to my server!

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hi Kaylee,

Love to hear this. Getting a modpack set up can feel a little intimidating at first, so I’m really glad Clay was able to make it smooth and stress free for you. I’ll make sure he sees this, it’ll absolutely make his day.

If you end up adding more mods or tweaking the pack and need a hand again, we’ve got you. Happy gaming!

Rated 5 out of 5 stars

Thank you!!

Thank you!!
They were able to help figure out the root of the issue and solve the problem as quickly as I could respond. The knowledge that these assistance teams have is incredible. I'm very grateful for the team that helped me fix the issues I was experiencing!

February 1, 2026
Unprompted review
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Reply from BisectHosting

Hi Alena,

This is so great to read. There’s nothing better than getting to the root of an issue quickly and knocking it out before it drags on. I’m really glad the team was able to move at your pace and get everything sorted without the back and forth headache.

Your kind words mean a lot to the whole crew. If anything else ever pops up, we’ll be just as ready to jump in and help.

Rated 4 out of 5 stars

The server is generally running well

The server is generally running well. We do get the occasional hic-up where the server disconnects for 2 seconds, which is unfortunately enough to make the game log-out without saving. But it's generally steady.

February 10, 2026
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Reply from BisectHosting

Hi Simon,

Thanks for the balanced feedback, we really appreciate it. I’m glad to hear the server is generally running well for you.

Those short 2 second disconnects are definitely frustrating, especially when they’re just long enough to cause a logout without saving. That’s not the kind of hiccup we want you dealing with. If you’re open to it, we’d be happy to take a closer look at your node, location, and logs to see what might be causing those brief drops.

Feel free to open a ticket with the time it last happened and we’ll dig into it from our side. We’d love to help get things fully stable for you.

Rated 5 out of 5 stars

A great hosting service

A great Hastings server. Had a server with them for years hosting a minecraft server for friends. Whenever we needed help changing modpacks or had issues they where there ready to help and most of the time we got a response as soon as we made a ticket. Great customer service and amazing staff. Definitly recomend them if you need a server for a videogame!! Even today after 5 years of being their costumer and needing to cancel and get a refund they helped me get everything sorted. (We dont have the time to play we used to, and were barely online so we decided to end the server for now)

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hi Jordy,

Five years with the same server is awesome to hear. It means a lot that you trusted us for that long to host your Minecraft world and that the team was there whenever you needed help with modpacks or troubleshooting.

I’m especially glad to hear that even when it came time to cancel and sort out a refund, everything was handled smoothly. That kind of full circle experience really matters.

Totally understand life getting busy and not having the same time to play. If you and your friends ever decide to spin the world back up again, we’ll be here and ready to help.

Thanks so much for the long term support and the recommendation.

Rated 5 out of 5 stars

Josh W helped out

i lost access to my account and a very helpful tech named josh W was able to help me get it back in no time i know this reads like the most sketchy review of all time but its true. i had my account back and was playing on my server within 10 minutes

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hey there,

Losing access to your account is never a great feeling, so I’m really glad Josh W was able to step in and get everything sorted out that quickly. Getting you verified and back into your server within 10 minutes is exactly the kind of turnaround we aim for.

No sketchiness at all, just solid support doing its thing. I’ll make sure Josh sees your shoutout.

If you ever run into anything else, we’ve got you covered.

Rated 4 out of 5 stars

great service

great service, nice customer support

February 5, 2026
Unprompted review
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Reply from BisectHosting

Hey Anthony,

Short and sweet, we like it. I’m really glad you’ve had a great experience and that our support team has treated you well.

If you ever need anything down the line, we’ll be right here. Thanks for the kind words!

Rated 1 out of 5 stars

Need to restart the server every 30min…

Need to restart the server every 30min if we explore our minecraft world because ram gets overloaded somehow. The support couldnt help us.

February 10, 2026
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Reply from BisectHosting

Hi there,

I'm sorry to hear about your experience with us so far. If you’re open to it, we’d love to take another swing at this and get you stable. We have reached out to you via our ticket system to provide additional support.

Rated 5 out of 5 stars

Mod issue

I had an issue installing a specific mod and within 20/30 minutes this was quickly resolved thanks to Timmy!
I highly recommend this server hosting page they are very quick to resolve any issues!!!

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hi Jorian,

That’s awesome to hear. Mod installs can sometimes be picky, so I’m really glad Timmy was able to jump in and get everything sorted within 20 to 30 minutes. That kind of quick turnaround makes a big difference when you just want to get in and play.

Thanks a ton for the recommendation and the kind words. If you ever run into another tricky mod, we’ll be ready to help again.

Rated 5 out of 5 stars

chat gpt

complete newbie, but chat gpt really helps me manage.

February 10, 2026
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Reply from BisectHosting

Hi Dylan,

Welcome to the world of hosting. Being a complete newbie can feel overwhelming at first, so it’s great that you’ve found tools that help you manage everything more confidently.

And of course, if you ever want guidance from real humans too, our team is always here to help you along the way. We’ve got your back while you’re learning the ropes.

Glad to have you with us!

Rated 5 out of 5 stars

Anna P is a LEGEND

Had an issue with the server I bought not booting up, figured it was the IP I was given, created a ticket and Anna got back to me in a few mins!

She gave a new IP and the problem was gone, nice and efficient. Huge thanks to Anna for helping me out.

February 12, 2026
Unprompted review
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Reply from BisectHosting

Howdy Sabi,

We love a good legend story, and Anna P absolutely earns that title here. Nothing better than a quick response, a fresh IP, and boom, problem solved. Nice and efficient just like you said.

I’ll make sure Anna sees this shoutout. She’ll be thrilled to know she saved the day. If anything else ever acts up, you know where to find us.

Appreciate you taking the time to share this!

Rated 5 out of 5 stars

Astonishing customer service

When I encountered issues setting up a modded minecraft server, customer support was right on the case within minutes, and replied to my messages within minutes every time and kept me updated. Thanks for the help Jacqueline!

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hey Dan,

This is awesome to hear. Modded servers can be a little dramatic during setup, so having someone jump in quickly and stay on top of it makes all the difference. I’m really glad Jacqueline was able to keep things moving and keep you in the loop the whole time.

I’ll make sure she gets the credit she deserves for this one. Thanks a ton for the kind words, and if you decide to stack even more mods on there, we’ll be ready.

Rated 5 out of 5 stars

We ran into so many issues but thanks…

We ran into so many issues but thanks to the team and Jacqueline we were able to get our server up running and it working so fine now so thankyou.

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hi Myr,

It sounds like that server really put you through the wringer for a bit, but I’m so glad to hear everything is up and running smoothly now. There’s nothing better than finally seeing it all working after a string of issues.

Huge shoutout to Jacqueline and the rest of the team for sticking with it and getting you across the finish line. I’ll make sure they see your thanks.

If you ever decide to tweak things or expand the server, we’re right here. Enjoy the smooth gameplay!

Rated 5 out of 5 stars

fast service and reliable!

fast service and reliable!! had no issues at all and got instant help when needed answers

February 12, 2026
Unprompted review
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Reply from BisectHosting

Hey Fajer,

Fast and reliable is exactly what we aim for, so this is great to hear. I’m really glad you got instant help when you needed answers and that everything’s been running smoothly for you.

If you ever have more questions or decide to try something new with your server, we’ll be ready. Thanks for the awesome feedback!

Rated 1 out of 5 stars

I am unable to move in my world

I am unable to move in my world. I have tried almost everything to fix it but nothing works.

February 3, 2026
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Reply from BisectHosting

Hey Lucas,

That’s incredibly frustrating, especially when you just want to jump in and play and your character won’t even move. Let’s get you unstuck. I have reached out via our ticket system.

Hang tight, we’ll get you walking again.

Rated 5 out of 5 stars

Fast and helpful problem solving

Ryan P resolved my issue about transfering server location. Theye were quick to reply and worked fast. Im glad for their helpfulness and kindness.

February 11, 2026
Unprompted review
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Reply from BisectHosting

Hey Huszka Dávid,

That’s what we like to hear. Server location transfers can feel a bit stressful, so I’m really glad Ryan P was able to jump in quickly and get everything sorted out for you. Fast replies and smooth problem solving make all the difference.

I’ll be sure Ryan sees your kind words. If you ever need another change or run into anything else, we’re here for you.

Rated 5 out of 5 stars

Very helpful as always!

Very helpful as always! Josh W helped me out in trying to set out a (my fault lol) needlessly complicated modpack. They were thorough in providing documentation, quick to respond, and despite the fact that I was attempting fruitlessly to make a very un-kept-up-with mod work with a very modern modpack, they kindly looked into the details of the issues and kept me very informed as to the troubleshooting process. Despite the fact that my specific issue couldn't be resolved (my fault, again, trying to fit a square peg into a round hole tbh), Josh's professionalism was very appreciated and I feel it was a 5-star help, easily. :)

February 11, 2026
Unprompted review
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Reply from BisectHosting

Hey Rowan,

First of all, major respect for attempting the square peg into a round hole modpack challenge. That is a brave path.

I’m really glad Josh W was able to be thorough, responsive, and keep you in the loop through all the troubleshooting, even with an older mod fighting against a modern pack. That kind of deep dive and clear communication is exactly what we aim for, especially when the issue is a little… adventurous.

Even if the specific mod could not be made to cooperate, it means a lot that you felt supported through the process. I’ll make sure Josh sees this. He’ll definitely appreciate it.

If you ever decide to take on another ambitious mod experiment, we’ll be right here with you.

Rated 5 out of 5 stars

142 USD invoice instantly dismissed without issue

Submitted a ticket because there was a billing issue. Afraid I had to pay 142 USD. I was helped by a guy called Jake. He instantly dismissed the invoice. Amazing guy.

Bisect's support has always been great, but this was the pinnacle.

February 11, 2026
Unprompted review
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Reply from BisectHosting

Hi Bram,

That definitely sounds like a heart stopping moment. Seeing a 142 USD invoice pop up unexpectedly is never fun. I’m really glad Jake was able to jump in right away, sort out the billing issue, and dismiss it without any hassle.

It’s awesome to hear that this experience stood out even compared to your past support interactions. I’ll make sure Jake gets the recognition for this one.

Thanks for sticking with us and for taking the time to share your experience.

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