Go & Grow by Bondora Reviews 7,952

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the platform's ease of use, the crediting of daily interest, and the speed of withdrawals. Some people have mentioned positive experiences with the customer support team, particularly when resolving issues related to withdrawals. Several reviewers value the simplicity and transparency of the platform, especially the Go & Grow account option. However, a significant number of consumers report negative experiences, especially concerning withdrawals and account restrictions. Some people describe difficulties in accessing their funds, with accounts being blocked for extended periods without clear explanations. A few reviewers have also expressed frustration with the customer service, citing slow response times and unhelpful assistance. There are also some concerns about the clarity of fees and the functionality of certain services.

Based on these reviews

Rated 4 out of 5 stars

My account was restricted. I filled in the required personal details and received an email saying my verification was complete. But my account is still restricted. I sent an email to support as advis... See more

Rated 4 out of 5 stars

High liquidity, very simple, very good historic performance, payments every day Low interest Litle interaction, hide information about company like, where they invest, loans current, loans de... See more

Rated 4 out of 5 stars

Needed to withdraw 50% of my investment from Bondora, unfortunately I couldn't receive the SMS for the code, after contacting the support team they transferred the amount to my bank instantly, Great s... See more

Rated 5 out of 5 stars

I can only speak for the Go & Grow product, since that is all I Invested in so far. I started investing over years ago, in 2019, and all experiences so far have been positive. Yes, during the ear... See more

Rated 5 out of 5 stars

Very good. I've been investing with Bondora for more than three years now and haven't had any problems. Interest is credited everyday and withdrawings, when needed, were immediate. I recommend.

Rated 5 out of 5 stars

10 years with them, and since a few years only go and grow account, which is simple and easy. Never had poblems with withdrawing and investing money. What you see is what you get. 6% is good return... See more

Rated 5 out of 5 stars

I was sceptical in the beginning, but I got surprised, how easy and smooth everything is working. Adding money takes about 5 minutes. Returns are added to your balance daily. You always see how much... See more

Rated 5 out of 5 stars

I've been using it for 4 months... so far, everything is going well. I also made a withdrawal of some of my money... I received it immediately.

Rated 5 out of 5 stars

An absolutely reliable and trustworthy investment platform. I made a few mistakes when transferring the initial amounts and thought the money was lost, but they immediately refunded me and patiently t... See more

Rated 5 out of 5 stars

Easy to use, daily interest and lightning fast payouts. Transparency is still limited, but Bondora is publishing more and more information and is audited by external institutions.

Rated 1 out of 5 stars

Bondora-Go&grow is rather a scam, than a serious investment platform. After you send them some money, they made almost impossible to withdraw all your funds. You can't in fact withdraw any amount of y... See more

Company replied

Rated 1 out of 5 stars

fishing site scam of the worst kind.. luring you of sharing your private stuff like bankstatements, pasports etc in exchange for a loan, that if youre short with money something you could fall for.. t... See more

Rated 1 out of 5 stars

Hello it is so cheap service guys I payed already my payment why I m keep getting email that I didint pay it yet I send my Bank that I already payed but no one response emails already 1 week I send ma... See more

Rated 1 out of 5 stars

This is the same answer I got last time how long takes to fix the issue ?why you Guys are not really helpfull I ask one simple issue I have I want to see when is my payment and how much I need to pay... See more

Company replied

Rated 1 out of 5 stars

I agree with Benjamin Knopp below so I am reposting the first part of his review below. It is exactly experience as well- Withdrawal Woes – From +18% to -1% I had been invested with Bondora fo... See more

Company replied

Rated 1 out of 5 stars

Hello I m already 2 months klinet in bandora I got Lon and I can not inlogen my account I ask many times help No one respond why you guys have so cheap service ???really its shame that no one respo... See more

Rated 1 out of 5 stars

The risk compared to the interesst is very low. If Bondora has troubles the withdraw process will be stopped - as seen during Covid. They adjust the rules if they think it is beneficial for them. I h... See more

Rated 1 out of 5 stars

Fraudsters I sent money to start my account and they will not give it back to me 1. They said it was a modern bank (I.e monzo) and they could not confirm the payment came from me and thus... See more

Company replied

Rated 1 out of 5 stars

Bondora has decided to screw over all their old customers with manual portfolios. They are closing their API access and the secondary market so you are left with no option other than to hold your... See more

Company replied

Rated 1 out of 5 stars

Unfair Fees for a Service I Never Used and Was Never Available Review / Message: I have been charged every month for an add-on service that I never used, never saw clearly liste... See more

Rated 1 out of 5 stars

I have a Loan, and i need to have my summary overview. - cant see how much i still need to pay, doesnt show how much i already paid, i emaild no reaction. I called i have been waiting twice for 1... See more

Company replied

Rated 1 out of 5 stars

Bondoras websites are not working if you apoly for loan, lazy bad company that wont even remove their servers that are down in finland, incompetent customer service that know nothing about technical s... See more

Rated 1 out of 5 stars

several times locked my account and withdrawal was impossible justifying that it is due to regulations, moneylaundring etc...I am very disappointed!

Company replied

Rated 1 out of 5 stars

Funds missing for weeks, poor customer service. Simply unbelievable.

Company replied

Rated 1 out of 5 stars

Important disclosure: After going back and forward with Bondora they did honor my referral payout as a good will gesture for pushing back at their shortcom... See more


Company details

  1. Investment Service

Written by the company

Bondora is a leading European fintech that helps people accelerate their dreams financially. Established in 2008, Bondora has grown to be one of the most popular and trusted investment platforms in Europe. Our investors reap the benefits of simple online investing with Go & Grow, our most hassle-free investing product.

Bondora Capital

Written by the company

Investing made simple | Bondora
Bondora is a leading European fintech that helps people accelerate their dreams financially. Established in 2008, Bondora has grown to be one of the most popular and trusted investment platforms in Europe. With Go & Grow, our most hassle-free investing product, customers enjoy simple online investing, instant liquidity, and attractive returns. Our community over almost 500,000 customers has added over €1.7B to their accounts and continue to reach their financial goals with ease. You can also start earning up to 6%* p.a. Sign up today and invest towards your financial goals with Bondora.

Contact info

3.4

Average

TrustScore 3.5 out of 5

8K reviews

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Rated 1 out of 5 stars

This has been the worst support…

This has been the worst support experience I’ve had. Viktoria was rude and unprofessional, especially for someone working in customer support. I’m very disappointed that people with this attitude are representing your company

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

the ROI is much lower than promised

the ROI is much lower than promised, even after 5 years of investment. The result this year is negative instead of 6%. I am trying to exit since 3 years, step by step. if you go in the secondary market and sell the credits, you will lose even more.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company and easy to use!

I was sceptical in the beginning, but I got surprised, how easy and smooth everything is working. Adding money takes about 5 minutes. Returns are added to your balance daily. You always see how much money you have in the account!

January 7, 2026
Rated 4 out of 5 stars

account limited access

My account was restricted. I filled in the required personal details and received an email saying my verification was complete. But my account is still restricted. I sent an email to support as advised. Their response was to provide the source of the funds invested mainly from 3-4 years ago (seems like a joke). I can't get in touch with a real agent via chat, only a bot with useless attempts to solve my problem.
I have to be honest that, support team reviewed provided documents faster than most of the AML teams. After 2-3 days my money was unrestricted and I have access to them. Thank you for fast and adequate reaction.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Unfair Fees for a Service I Never Used…

Unfair Fees for a Service I Never Used and Was Never Available

Review / Message:

I have been charged every month for an add-on service that I never used, never saw clearly listed in my account, and which was not even available to me despite trying several times.

At no point did I clearly see these fees inside my Bondora dashboard. The service was always shown as “Not available” whenever I attempted to use it. So I paid every month for something that I could neither access nor benefit from.

This feels extremely unfair, because:

1. The service never worked or appeared as usable for me.

2. The fees were not clearly visible in my account overview.

3. I was charged automatically without any obvious notification or confirmation.

4. Even after contacting support, the explanation given does not change the fact that I literally could not use what I was paying for.

Charging customers for a service that is permanently unavailable to them is unacceptable. I am requesting a full refund of all months in which the service was inaccessible, as this is clearly not the customer’s fault.

I hope Bondora handles this situation fairly.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Legit

I like bondora, its trustful. Unfortunately it's not possible to have more than one account for different goals like before.

December 3, 2025
Rated 5 out of 5 stars

10 years experience

10 years with them, and since a few years only go and grow account, which is simple and easy. Never had poblems with withdrawing and investing money. What you see is what you get. 6% is good return, although 6,75% a year ago was better. But of course, I understand there is a business model that has to work for tem and us. Good work untill now, up for another ten years.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

fishing site scam of the worst kind.

fishing site scam of the worst kind.. luring you of sharing your private stuff like bankstatements, pasports etc in exchange for a loan, that if youre short with money something you could fall for.. then the loan is rejected but they KNOW EVERYTHING for you, another red flag is they are based in Letland or Estland.. BE WARE!!! your data is unsafe with them

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

several times locked my account and…

several times locked my account and withdrawal was impossible justifying that it is due to regulations, moneylaundring etc...I am very disappointed!

October 20, 2025
Unprompted review
Go & Grow by Bondora logo

Reply from Go & Grow by Bondora

Hello,

Thank you for your feedback.

We’re sorry to hear about your negative experience and we continuously strive to improve our products and services.

Unfortunately, we haven’t received any additional information from you.

If your issue is still ongoing, please don’t hesitate to contact our customer service again via the link below:

https://help.bondora.nl/hc/en-nl/articles/12668844167186-How-do-I-contact-Customer-Support

We’re always here to help,

Team Bondora

Rated 1 out of 5 stars

I NEED MY INFORMATION NOW!

I have a Loan, and i need to have my summary overview.
- cant see how much i still need to pay, doesnt show how much i already paid, i emaild no reaction. I called i have been waiting twice for 10min to then be hanged up on. this are some scammers?

I dont get any reaction or help.
I need this overview so i can go to a other bank and get the help i need!

October 16, 2025
Unprompted review
Go & Grow by Bondora logo

Reply from Go & Grow by Bondora

Hello Luiz,

Thank you for your feedback.

We’re sorry to hear about your negative experience and are doing our best to continuously improve our products and services.

We’ve been informed by our customer service team that your request has been completed.

If you have any further questions, please don’t hesitate to contact our customer service team again.

We’re always here for you,

Team Bondora

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