Bross Home Reviews 184

Love this company and am absolutely floored by their products! The item I received was amazing, such a focal point with many uses and masterful design. The price point is more than fair and the piece... See more

I have several pieces by this company. I highly recommend them. Beautiful artwork sturdy metal just beautiful. I have the cranes. I have the Koi. I have the tree coat hanger. I have the little girl wi... See more

We ordered the large Sandhill cranes and love them. The product, workmanship, ease of ordering and delivery were awesome. My husband easily mounted them with the included hardware. We received many c... See more

First off, the first clock was broken in transit, not good. When I sent an email, with pictures of the box and broken clock, a Bross representative took care of it immediately. We had a replacement... See more

This is the second time I’ve bought from Bross Home and I am very satisfied with their excellent customer service and the quality of their products. The first time I bought the Picasso metal fac... See more

I ordered a decorative metal stake for a cat memorial garden. I asked the seller if he could add more words than seen in the sample online. I also asked for more specific dimensions. The seller Jack w... See more

I purchased one custom product and one off-the-shelf product. Both were great quality and exactly as represented. Customizing was very easy as they were very responsive and created exactly what I want... See more

I have purchased a few items from Bross Home either for myself or as a gift for someone else and have been thrilled with each purchase I made, and plan on future purchases. Great customer service in... See more

I had the pleasure of working with Jack on my project. Jack certainly has mastered his craft; his work is impeccable. I had a total change in my original design plan to which he displayed such patien... See more

Found Bross Home online while looking for custom metal art, and they had a design template that I really liked. I was a little nervous after ordering and found out that the wall art was actually being... See more

I ordered a beautiful wall clock from this company and very pleased. I was continually kept informed of my order and shipping status. Once it arrived the exterior box was damaged during shipping, but... See more

Dealing with Bross home is amazing!! The communication is unbelievable!! Just seem to be amazing and kind folks I would highly recommend them to anyone, the Personel attention I received coul not ha... See more

From order to delivery was quick! Customer Service, spot on! The product looks better in person than in pictures. In the short while clock has been on "display", many of positive comments from a... See more

Jack was most helpful and responsive. He took great care in filling my order and offered some good ideas to enhance the garden signs I bought. I highly recommend Bross Home. The product exceeded expec... See more

Recently purchased the three piece Picasso wall art from Bross Home. Excellent product, well packaged and delivered quickly. This wall art looks great and really works well in our spare bedroom. High... See more

Everything was great dealing with BrossHome. I messed up when I ordered and accidentally ordered a second piece I did not want. I emailed the company immediately, had a polite response within hours... See more

Fantastic experience with this product! Our clock is exactly what we wanted (as a tribute to the late Jimmy Buffett!) We highly recommend this company for the perfect, personalized gift! It arrived pr... See more

When the clock arrived it was not what I expected nor was it right for the space it would be hung. I immediately contacted the company’s customer service via email, receiving a very fast reply. The re... See more

I ordered a metal wall art from Bross Home. It is beautiful. Exactly as pictured. Will definitely order more items. I love the fact there are various sizes for all of the metal art available. Highly r... See more

Not as pictured. Poor workmanship. Slow shipping from Turkey. Would not purchase again.

My clock was delivered quickly, I received very good communication about shipping and delivery and it arrived in perfect condition. I was a little nervous to have to put it together but the you tube v... See more

They have a lovely selection of products and the 2 I purchased were beautiful. Just what I was hoping for. The customer service was exemplary. I will definitely be purchasing again from Bross Ho... See more

I bought two pieces from this vendor previously and went back to them to find something unique and they did not disappoint. The originality of the piece is what I love and why I bought it. I’m still w... See more

I received an email confirming what I was ordering. I was alerted when the item was mailed as well as receiving tracking information updates. Follow up to my order was great and all done in a tim... See more

We love our large wall clock. Unique design, well-made, and functional. The hands were a bit tricky to install so they accurately kept time. But once we got the hands aligned the the timing has been... See more

I ordered a hummingbird garden sign for my folks. It arrived safe and sound in a timely manner and was carefully packaged. The correspondence was wonderful. The lettering was precise and all in all... See more

The product is beautiful hung and made durably. It was packed so carefully so that no piece was bent during shipping. The company communicated every day as to its tracking and provided a link for my o... See more

The owner contacted me to thank me for ordering and to keep me notified of shipping details which was wonderful. The item was packaged with a lot of care so it arrived safe and sound. The craftsmanshi... See more

I was very pleased with my custom order. It turned out beautifully and the quality was better than I expected. The customer service I received was an absolute bonus. They helped me put ideas togeth... See more

The product was slightly bent when it arrived and I sent a email message asking how to handle the issue. I received a reply within an hour with a perfect solution. I love the product and have no issue... See more

The products I ordered arrived very quickly and are so beautiful! The extort process was one of the best I’ve ever experienced. Email updates on my shipping details! Genuinely 100000% recommend!

I purchased a wall clock, unfortunately it didnt work. I reached out to the customer service and I received a full refund.

Excellent communication, they contacted me about possible shipping delays. Kept me in the loop all the way. Love the clock, looks so good that I ordered another one!

I ordered four pieces of metal art, and one piece bent through the box during shipping. It bent back pretty easily, though it wasn’t perfectly straight. I contacted the company and they responded to m... See more

We had such a great experience from start to finish! Our Sandhill cranes arrived in perfect condition with all of the hardware. I highly recommend Bross Home!

Everything was as advertised and arrived, beautifully packaged, and on time. The communication between this company and myself was clear and even included follow up to ensure we were pleased with the... See more

I had a wonderful experience creating a personalized piece of metal art with help from Jack at Bross Home. The finished piece was just perfect!! Thank you!

Excellent Product Better than expected. Great communication from seller. Made sure the package was shipped and tracked. Would by from them again.

Great communication, timely delivery, wonderful packaging…with spare parts if there’s a problem(there wasn’t)! Love my new kitchen clock!