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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express concerns about the pricing practices, particularly how the initial online quote differs significantly from the final offer during pickup. Consumers report that the staff often undervalues devices, citing defects to justify lower prices. Many reviewers feel that the service benefits the company more than the customer. Customers report mixed experiences with product quality, especially with refurbished items, with some noting issues like faulty batteries and slow charging. Some reviewers also express distrust in the staff and the overall service, advising others to avoid it. Consumers also report issues with the service and the quality of assistance received.

Based on these reviews

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

Don’t waiting your money.Maina 1 sal phale cashify se iphone 11 liya tha or iski 6 month ki guaranty data hai app or mera ph 8th month mai problem dikhana start ho gaya or jb customer care se bat ki t... See more

Rated 1 out of 5 stars

AVOID ....even as a last resort. Bought a Mi 11t pro with faulty battery which was draining very fast. Absolutely no help from customer care. They kept saying that it was refurbished so battery... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

They are basically looting people. They show an inflated quote on their website to lure you in. Then during pickup, they slash the price by 50% by inventing random defects. Even if you select those sa... See more

Rated 1 out of 5 stars

Needed quick cash for a best buy gift card. Was strung along for a day being told the sale would be processed soon. Next day the order is cancelled for a duplicate submission but they have no knowledg... See more

Rated 5 out of 5 stars

These negative reviews seem fake. Have bought 4 phones and a MacBook Air over the last few years from them... Never had a single issue. Indian consumers really are impossible sometimes. I would recomm... See more

Rated 1 out of 5 stars

I ordered a refurbried mac book. But then cancelled the order. The customer representative said they can't cancel it, so i need to receive the order and then i can return the order (no questions ask... See more

Rated 1 out of 5 stars

The Cashify personnel are not ready to listen to customers. During the inspection, they forcibly claim that the mobile screen has been changed, the lighting is bad, or the phone is not in good condit... See more

Rated 1 out of 5 stars

i purchased phone worth 25k, but what i got is the phone with new body and old parts, faulty battery and slow charging, after some days another issue arrives no network signals. and the best part... See more

Rated 5 out of 5 stars

Bought 'refurbished' iPad from Delhi grey market last year - stopped working in a week. This time tried Cashify's Galaxy Tab S6 lite. Packed like new, screen protector applied, 8 months warranty left.... See more

Rated 5 out of 5 stars

My cousin said refurbished phones have 'hidden issues', but needed budget phone for college. Bought Samsung Galaxy M32 from cashify - Looks unused, battery health 98%! Got Warranty+ free delivery. sav... See more

Rated 1 out of 5 stars

Cashify ne mujhe galat jankari dekar phone becha. Return promise kiya tha lekin ab mana kar rahe hain. Trust break ho gaya. Complaint Consumer Forum mein file kar di hai. #CashifyFraud #ConsumerRights... See more

Rated 1 out of 5 stars

Cashify initially quotes a higher price for your phone, but during pickup the delivery executive tries to find multiple faults-even when there are none-to reduce the price. The final offer is never... See more

Rated 1 out of 5 stars

The experience was very very worst ever I had in any service. The price shown while submitting sell request and the price they cut down by explicating illogical excuses. Also, an agent also don't foll... See more

Rated 1 out of 5 stars

Nothing but fraudsters . We bought 2 iphone pro max 13 1 yr back now display of both not working white screen issue on both . went to repair in apple store only to realize they are already repaired di... See more

Rated 1 out of 5 stars

Very bad experience. They calculate some different price in the website, and then give half the price wats supposed to be given. I was supposed to be given 6400 amount for my OnePlus phone, but wh... See more

Rated 5 out of 5 stars

Frankly, I thought it will take full day or something, but the guy from Cashify came home in just 1 hour after I booked the pickup, Even though I was bit doubtful about how much value they will give f... See more

Rated 1 out of 5 stars

Cashify gives extremely low value for phones, as if they expect people to hand them over for free so they can resell and make all the profit in one go. Worst service – not recommended at all. The te... See more

Rated 5 out of 5 stars

At first I was scared that they may give some excuse like 'scratch hai', ' price will reduce ', but honestly, they inspected and give full amount on the spot. No haggling, no headache. Staff was polit... See more

Rated 1 out of 5 stars

Cashify is a scam company! I was trying to sell my iPhone and Macbook, they changed the settings like turned off the speaker and vibration from accessibility setting and saying the audio doesn’t... See more

Rated 1 out of 5 stars

Worst Experience Ever – Totally Unprofessional! I ordered an iPhone 15 from Cashify and paid ₹1499 as an advance. The next day, they cancelled my order without any notice, reason, or communic... See more

Rated 1 out of 5 stars

Waste of time if you are trying to sell your old gadget to them Please dont try to use casify if you are trying to sell your old gadget, they give very lucrative offer online and when someone comes... See more

Rated 1 out of 5 stars

Scammy tactics, not professional at all. Cashify showed me a decent resell value on their app, which I accepted. But when their so-called "Pickup Ninja" arrived, he suddenly claimed there was a major... See more

Rated 1 out of 5 stars

This company appears to engage in deceptive practices. Initially, they offer a competitive price, but later the agent reduces the price citing unclear reasons. Once the phone is handed over, they refu... See more

Rated 5 out of 5 stars

Needed a laptop for work but tight on budget. Local shops were offering overpriced second-hand ones with no guarantee. Found Cashify and ordered a Dell laptop. Arrived in mint condition, performs exce... See more

Rated 1 out of 5 stars

Dear Sir My self Ranjeet kumar choudhary belong to patna district Bihar, I have raised sell request of my mobile phone on many times, but some one is cancelled my request without informin... See more

Rated 1 out of 5 stars

Honestly, I'm really disappointed with Cashify's service 😂. They undervalued my smartphone and offered me a ridiculously low price, almost like they were valuing it like a bunch of vegetables! It's f... See more

Rated 1 out of 5 stars

I wish I could give 0 star. I ordered a Samsung S25 thru exchange for my Samsung S24 and cashify is supposed to pick up the order but it's 5 days and still no pick up and when I call the customer supp... See more

Rated 1 out of 5 stars

Big scam by Cashify and Worst pricing ever. They offer me half price of what evaluation shows while placing order for exchange through OnePlus. I placed order in exchage and shows approx. 18k. Agent c... See more

Rated 1 out of 5 stars

Worst service ever do not trust this Bangur Cashify they are fraud. They took my phone for one week and showing me attitude when I said I want my phone return because they are saying different amount... See more

Rated 1 out of 5 stars

Very bad experience! I have used Cashify 3 times now and everytime it's the same thing. I get a quote from the website then when the agent actually shows up to collect the phone, they always ded... See more

Rated 1 out of 5 stars

Agent made me wait the whole day. Then after he came, he said my phone is global version so they dropped the estimate by 5 thousand. When I showed the calculation on the app then they agreed for the a... See more

Rated 1 out of 5 stars

Terrible experience with Cashify They quoted a price of 9991 on their website. When the pickup guy came, they dropped it to 8500 and after negotiation to 9000. OnePlus 10R in very good condition. N... See more

Rated 1 out of 5 stars

The company is poorly organized and lacks transparency with customers during the sale of old phones. Reduced the phone price, saying the phone was damaged after having it in their custody for over 10... See more

Rated 1 out of 5 stars

Cashify is honestly the worst place to sell your phone. You’re much better off checking with local stores instead. I tried selling my iPhone 12 Pro Max there yes, it had a duplicate display and batter... See more

Rated 1 out of 5 stars

I request that TrustPilot have 0 Ratings or -1 Ratings. CASHIFY IS a pure SCAM company. Please don't buy or sell anything from them, they will ask you to download the application, submit the docume... See more

Rated 1 out of 5 stars

Very much disappointed with the service.... Till the pick up representative comes to pick the mobile, everything is good... But, after that only they do manipulation and trap you... They find many u... See more

Rated 1 out of 5 stars

Dreadful experience I gave my phone on Cashify at 27/09/2025. The payment was stuck and they asked me to buy boat ear phones and then they will transfer the payment. Their system showed payment... See more

Rated 1 out of 5 stars

I was quoted 6500 for IPhone SE, after doorstep delivery amount was reduced to 4500 when pickup person checked with the manager. despite cancelling the order, he took images and IMEI number. I think i... See more

Rated 1 out of 5 stars

Don't sell your device to cashify. They will not give the price whatever is shown in cashify app even after putting all correct details. I have put a request to sell for my one plus phone, 6000/- wa... See more

Rated 1 out of 5 stars

I so wish there was a negative -5 i could give. Was trying to sell a redmi note 11 phone which was not even used for a month overall in last 2 years. Battery in 100% condition and all things working... See more

Rated 1 out of 5 stars

Dont ever sell your phone thru Cashify. I experienced a considerable difference between the initial price quoted and the final offer presented during the home visit. Additionally, I believe there may... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

405 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a refurbried mac book

I ordered a refurbried mac book. But then cancelled the order. The customer representative said they can't cancel it, so i need to receive the order and then i can return the order (no questions asked) and get a full refund. She convinced me into this, even after i opted for cancellation.

The product arrived and i was not satisfied with the quality and performance of the device. Now when i was trying to return the order Cashify was not answering my issues. I tried reaching them multiple times - they just said we'll get back to you, but that did not happen. THIS COMPANY IS A SCAM!!!

February 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible experience with Cashify

Terrible experience with Cashify
They quoted a price of 9991 on their website. When the pickup guy came, they dropped it to 8500 and after negotiation to 9000. OnePlus 10R in very good condition. No scratches or dents, everything working fine, original box and bill available. You will be shocked as to why they reduced the price - they claim there are two tiny cover marks on the sides, the size of the tip of a pin.
Do you even see it? Basically looking for excuses to lower the price. And this was not an evaluation parameter when filling out their form.
Better to sell it at the local mobile store. Don't waste time with Cashify. I was warned that this is what they do but I still tried them and it was a huge disappointment.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Finessin I Reckon

Needed quick cash for a best buy gift card. Was strung along for a day being told the sale would be processed soon. Next day the order is cancelled for a duplicate submission but they have no knowledge of the original but when I checked the gift card balance I was all the way empty handed. Only response I get is from the AI bot every other attempt has fallen on deaf ears. I got big finessed.

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Don’t waist your money

Don’t waiting your money.Maina 1 sal phale cashify se iphone 11 liya tha or iski 6 month ki guaranty data hai app or mera ph 8th month mai problem dikhana start ho gaya or jb customer care se bat ki toh customer care bala saf saf mukar gya agr apke ph sirf 6mont k lie chahie toh app log lo nahi toh money waist na kara Jitna ka maina ph lia ussa jayada ka mai repair karba chuka hu is is keep safe

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

selling my phone to casify

The Cashify personnel are not ready to listen to customers. During the inspection, they forcibly claim that the mobile screen has been changed, the lighting is bad, or the phone is not in good condition—just to reduce the price. Do not trust their staff. It is better to keep the phone at home and give it to your children for playing rather than selling it to them. They reduce the price by around 60–70% from the initially quoted amount.
Do not go for this service—it benefits only them, not the customer.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Pathetic service. Quotated amount was 2500 and when the cashify person visited he reducers the amount to 1300 and after so mannnny arguments he increased the amount to 2050. Never again with cashify.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Don't sell in cashify

They are basically looting people. They show an inflated quote on their website to lure you in. Then during pickup, they slash the price by 50% by inventing random defects. Even if you select those same defects on their website, the quoted price is still much higher than what the pickup agent offers. I learned this the hard way after selling my phone recently. Never using their platform again.

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

If I could give a negative star…

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and EQ.

Please don't use Cashify. Please find something better for yourself. 🙏🏻

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Don't sell your device to cashify

Don't sell your device to cashify. They will not give the price whatever is shown in cashify app even after putting all correct details. I have put a request to sell for my one plus phone, 6000/- was quoted initially but once person came home to pickup, he has suddenly dropped the price 2700/-
This Is ridiculous and time waste process.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a product from Cashify

I purchased a product from Cashify, but it turned out to be defective. It has been 10 days since the purchase. Every time I raise a replacement request, the pickup agent never arrives. When I contact customer support and ask for the pickup partner’s contact number, they refuse to share it and only respond with apologies, without providing any proper resolution.
Additionally, a customer care representative named Harshit behaved very unprofessionally during the conversation. He did not communicate politely and abruptly ended the chat session without resolving the issue.

January 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Cashify initially quotes a higher price…

Cashify initially quotes a higher price for your phone, but during pickup the delivery executive tries to find multiple faults-even when there are none-to reduce the price. The final offer is never the same as the quoted amount.

This feels misleading and wastes time. I would recommend being cautious and not expecting the quoted price to be honored.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Idiots and Liars

I wanted to sell my Iphone 7 series watch 45", from Bengaluru. Unable to arrange pickup from their website, i reached out to them for serviceable pin code/area.
2 weeks they dont know which area they serve which of their offline stores can acceept smart watches. Instead they want me to call/visit each of the stores in bengaluru and find out and their them complete address.

Hopeless to such idiocy, i decided not to move forward to deal with them.

NEXT DAY, i get email blaming me that I was trying to sell a product (unknown) to a random customer outside their store.
FACTS- I never visited any of the stores, I yearned for them to tell me which store was operational for week, I called one of the stores and was denied.

So they dont know what they are doing and out of nowhere they script this idiotic story or pin someone else story just to merely close the ticket because these useless people dont know where they are operational.

Additional interesting point:
For weeks they said they have pickup in Bengaluru. I shared screenshot of all pincodes 560001 to 560099 -( yes i did spend those 10minutes taking screenshot and zipped it )with clearly mentioning all these areas are not serviceable. Post that, the never uttered a word about pickup just ghosted the whole pikcup and area/pincode thing like it was never discussed....lol what a bunch of jokers!

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

These negative reviews seem fake

These negative reviews seem fake. Have bought 4 phones and a MacBook Air over the last few years from them... Never had a single issue. Indian consumers really are impossible sometimes. I would recommend cashify easily . They literally have physical stores all over the country, you can just go into the store and check the products yourself.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Purchase iphone 11 pro max and they made fraud

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number se koi order nhi hua call lagti nhi bolte hai is number se order nhi hai to customer se bat nhi hogi . Mail kar raha hu kya samajh nhi aa raha hai

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID ....even as a last resort

AVOID ....even as a last resort.

Bought a Mi 11t pro with faulty battery which was draining very fast. Absolutely no help from customer care. They kept saying that it was refurbished so battery performance will be poor.
Wow! What a revelation! And here stupid me was thinking refurbished meant "restoring a used mobile to a fully working condition, even if it meant replacing older parts" as they keep shouting from rooftops, how "refurbished"is better than just used.

Personally I feel it's a total scam website with some pretty good advertising in YouTube and other media to make us fall into their trap.

December 24, 2025
Unprompted review

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